Jotform vs. Zoho Bookings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Zoho Bookings
Score 9.8 out of 10
N/A
Zoho Bookings is an appointment scheduling software that helps individuals and teams across industries book meetings and services.
$8
per month per user
Pricing
JotformZoho Bookings
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Basic
$8
per month per user
Premium
$12
per month per user
Offerings
Pricing Offerings
JotformZoho Bookings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to a 25% discount available for annual billing.
More Pricing Information
Community Pulse
JotformZoho Bookings
Features
JotformZoho Bookings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.0
143 Ratings
0% above category average
Zoho Bookings
-
Ratings
Survey templates8.6122 Ratings00 Ratings
Themes7.4129 Ratings00 Ratings
Custom logo/branding8.2135 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.6
135 Ratings
11% below category average
Zoho Bookings
-
Ratings
Changes to live survey7.6114 Ratings00 Ratings
Question design help7.5111 Ratings00 Ratings
Multiple question types7.8132 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.3
111 Ratings
12% below category average
Zoho Bookings
-
Ratings
Survey logic flexibility7.3111 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.5
137 Ratings
8% below category average
Zoho Bookings
-
Ratings
Response tracking7.6128 Ratings00 Ratings
Data export7.9130 Ratings00 Ratings
Standard reports7.7116 Ratings00 Ratings
Custom reports7.4108 Ratings00 Ratings
Analytics7.2102 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.4
112 Ratings
16% below category average
Zoho Bookings
-
Ratings
Access controls7.3108 Ratings00 Ratings
Compliance7.4102 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.0
84 Ratings
16% below category average
Zoho Bookings
-
Ratings
Vendor-offered crowdsourcing7.066 Ratings00 Ratings
Respondent restrictions7.184 Ratings00 Ratings
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JotformZoho Bookings
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User Ratings
JotformZoho Bookings
Likelihood to Recommend
8.8
(163 ratings)
10.0
(3 ratings)
Likelihood to Renew
9.4
(7 ratings)
9.0
(1 ratings)
Usability
9.4
(109 ratings)
-
(0 ratings)
Support Rating
7.4
(81 ratings)
6.0
(1 ratings)
Implementation Rating
8.9
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformZoho Bookings
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Zoho
I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Zoho
  • Global booking with automated time zone adjustments
  • Booking payment management
  • Synchronizing to Calendar
  • Integrating with CRM
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Zoho
  • Customization.
  • Custom workflow automation.
  • Robustness of features.
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Zoho
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
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Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Zoho
Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson
Read full review
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Zoho
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
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Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Zoho
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Zoho
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
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Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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Zoho
  • Organizational efficiency improved by 33%
  • Conversion rate from bookings improved
  • Increase in booking numbers
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoho Bookings Screenshots

Screenshot of the four different event types available when offering appointments.Screenshot of where to send appointment notifications as WhatsApp messages directly from a business number. Reschedule, cancel, or book another appointment from WhatsApp messages.Screenshot of where schedules sync by connecting calendars, preventing double-booking.Screenshot of the interface to create workflows to automate tasks around appointments.Screenshot of the interface where team members' available times can be combined, or panel meetings can be created where customers can meet with multiple hosts.