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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Jotform
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Jotform
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Jotform
    Considered Both Products
    Jotform
    Chose Jotform
    Jotform works better for our small business with the excellent free features
    Incentivized
    Chose Jotform
    Not used any other products besides Google Forms.
    Incentivized
    Chose Jotform
    Jotform is easier for the customers to use. They don't require any plug-ins or special procedures to be able to fill out the form and send it back to us. Adobe was more steps, and didn't always work as we expected. Making changes to the forms were also difficult after the fact.
    Incentivized
    Chose Jotform
    More question types, conditions, calculated fields.
    Incentivized
    Chose Jotform
    Allows anyone to use this platform
    Incentivized
    Chose Jotform
    Jotform is so much more versatile that Google Forms, which we originally used. Google Forms was blocked by some of our users, where we have not had that problem with Jotform.
    Incentivized
    Chose Jotform
    Jotform is an all-inclusive platform. Google lacks the features, templates, and form fields that are crucial in a form builder for any business. The branding and customization is a level far above what Google offers. I wouldn't go back to Google after working with Jotform as I …
    Incentivized
    Chose Jotform
    Jotform looks more professional when the form is complete, I like being able to have questions side by side and on cards, as opposed to the stacked option Google Forms provides. I also like the logo addition and customisation options on Jotform. But the main advantage over Googl…
    Incentivized
    Chose Jotform
    Jotform beats them all in terms of ease of use, flexibility of designs and ease of use
    Incentivized
    Chose Jotform
    I think it's better than mailchimp. Similar to Zapier in that it's just very sleak and user friendly but Jotform even more so. Wix is awesome too to be fair but yeah I'd say Jotform is up there with all of these. Better than mailchimp which can be really frustrating for me. …
    Incentivized
    Chose Jotform
    API integration is smooth and possibility of customization are really really complete. Above all also the final user does not have problem in using the form
    Incentivized
    Chose Jotform
    We just cannot compare. Jotform is way ahead of the others: much more customization, options, logic... Jotform is just way better.
    Incentivized
    Chose Jotform
    Because Jotform is very user friendly and if I can learn it anyone can.
    Incentivized
    Chose Jotform
    DocuSign is more well known for signing legal documents across large enterprise but it was difficult to setup and get started on. Compared to DocuSign, Jotform was much easier to build, design and create our first form which we were able to embed on our website straight away. …
    Incentivized
    Chose Jotform
    Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
    Incentivized
    Chose Jotform
    Jotform vs Google
    - Submissions are organized nicely in Jotform
    - Jotform has creative freedom. Google doesn't have as many question options and editing abilities.
    Incentivized
    Chose Jotform
    Jotform has so many more features to choose from when creating a form or survey and the way you get your data is unbeatable as far as it collecting it and putting it together to have and discuss the submissions. The basic free option is also better. You get way more submissions …
    Incentivized
    Chose Jotform
    DigiSigner does not offer a free option.
    Incentivized
    Chose Jotform
    Although Calendly excels in appointment scheduling, Jotform surpasses it by providing a comprehensive suite of features at an affordable rate, making it an ideal choice for emerging businesses looking to maximize value.
    Incentivized
    Chose Jotform
    I have used Paperform which was hard to use and did not offer a free version. I have also tried Typeform but had to pay for the ability for my customers to upload a photo.
    Incentivized
    Chose Jotform
    Jotform is abysmal and unintuitive compared to Fillout.com. Its customer service is also abysmal. The feature set at Jotform is nothing special compared to alternatives. The service cost is on par with or more expensive than alternatives. There is no reason to use Jotform …
    Incentivized
    Chose Jotform
    Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    140 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    115 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    96 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    Features
    Jotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform
    Feature
    Jotform
    8.0
    143 Ratings
    0% above category average
    Survey templates8.6122 Ratings
    Themes7.4129 Ratings
    Custom logo/branding8.1135 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform
    Feature
    Jotform
    7.6
    135 Ratings
    11% below category average
    Changes to live survey7.6114 Ratings
    Question design help7.5111 Ratings
    Multiple question types7.7132 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform
    Feature
    Jotform
    7.3
    111 Ratings
    12% below category average
    Survey logic flexibility7.3111 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform
    Feature
    Jotform
    7.5
    137 Ratings
    8% below category average
    Response tracking7.6128 Ratings
    Data export7.9130 Ratings
    Standard reports7.7116 Ratings
    Custom reports7.4108 Ratings
    Analytics7.2102 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform
    Feature
    Jotform
    7.4
    112 Ratings
    16% below category average
    Access controls7.4108 Ratings
    Compliance7.5102 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform
    Feature
    Jotform
    7.1
    84 Ratings
    14% below category average
    Vendor-offered crowdsourcing7.066 Ratings
    Respondent restrictions7.184 Ratings
    Best Alternatives
    Jotform
    Small Businesses
    Zoho Forms
    Score7.9 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Jotform
    Likelihood to Recommend
    8.8
    (163 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    Usability
    9.4
    (109 ratings)
    Support Rating
    7.4
    (81 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    Ease of integration
    9.1
    (1 ratings)
    User Testimonials
    Jotform
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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