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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    JotformSurveyMonkey
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    JotformSurveyMonkey
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JotformSurveyMonkey
    Considered Both Products
    Jotform
    Chose Jotform
    Jotform offers more free features, a cleaner user experience for the responder, and an exciting designer interface. I love the custom URLs that each survey can have. However, SurveyMonkey doesn't limit you to have surveys in their free plan so that's something I'd like to see …
    Incentivized
    Chose Jotform
    Jotform is easy to use, and has an incredible free tier. Its really easy to get started at a small scaler vs Alchemer, and SurveyMonkey. Typeform and Google Forms is not flexible enough for my needs.
    Incentivized
    Chose Jotform
    Jotform outperforms competitors such as SurveyMonkey both in design options, versatility, and ease of use. Jotform allows for more options, both in the front and back ends of the platform and allows for more advanced analytics and analysis of incoming data. I selected Jotform …
    Incentivized
    Chose Jotform
    SurveyMonkey has a very limited number of questions that you can ask in a survey for the free version. As opposed to that, JotForm has unlimited questions, but it limits the number of forms that can be filled annually for free. Overall, it is definitely worth using the free …
    Incentivized
    Chose Jotform
    More question types, conditions, calculated fields.
    Incentivized
    Chose Jotform
    Jotform's free tier seems stronger than some of the entry-level tiers of other products, which is why we decided to test it.
    Incentivized
    Chose Jotform
    Jotform has so many more features to choose from when creating a form or survey and the way you get your data is unbeatable as far as it collecting it and putting it together to have and discuss the submissions. The basic free option is also better. You get way more submissions …
    Incentivized
    Chose Jotform
    Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
    Incentivized
    Chose Jotform
    Jotform blew them away
    Incentivized
    Chose Jotform
    more user friendly and I think more powerfull
    Incentivized
    Chose Jotform
    Jotform is very flexible robust. It has excellent integration options. The mobile app is excellent. It allows you to manage inventory, shop front, variants of a product which other softwares struggle. Ability to collect payment and seamlessly integrate with paypal, credit cards …
    Incentivized
    Chose Jotform
    Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
    Incentivized
    Chose Jotform
    Jotform is light years ahead of these other vendors. I continue to use the other three for various activities and would much prefer to port everything over to Jotform if it weren't for the fact that others in the organization prefer to continue using the others due to their …
    Incentivized
    Chose Jotform
    more flexible and more features. i can used to create not only for survey but also assessment
    Incentivized
    Chose Jotform
    We have not used any other product
    Incentivized
    SurveyMonkey, Inc
    Chose SurveyMonkey
    SurveyMonkey has more analytic data options than what I found using Google Forms. Otherwise, if you use the Google Suite of products you may find it easier to just use Google Forms. When it comes to our website forms we have switched to JotForm as it has a better display on our …
    Incentivized
    Chose SurveyMonkey
    I think we were looking for a survey products, so when I think about survey products; SurveyMonkey is the only solution
    Incentivized
    Chose SurveyMonkey
    The level of options compared to Google Forms, and the regionalized prices compared to Typeform.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    140 Answers
    77%
    Would buy again
    30 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    115 Answers
    79%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    141 Answers
    82%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    96 Answers
    77%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    127 Answers
    85%
    Implementation went as expected
    28 Answers
    Features
    JotformSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and SurveyMonkey
    Feature
    Jotform
    8.0
    143 Ratings
    0% above category average
    SurveyMonkey
    8.6
    72 Ratings
    8% above category average
    Survey templates8.6122 Ratings9.171 Ratings
    Themes7.4129 Ratings6.764 Ratings
    Custom logo/branding8.1135 Ratings10.063 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and SurveyMonkey
    Feature
    Jotform
    7.6
    135 Ratings
    11% below category average
    SurveyMonkey
    8.6
    74 Ratings
    1% above category average
    Changes to live survey7.6114 Ratings7.458 Ratings
    Question design help7.5111 Ratings9.168 Ratings
    Multiple question types7.7132 Ratings9.174 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and SurveyMonkey
    Feature
    Jotform
    7.3
    111 Ratings
    12% below category average
    SurveyMonkey
    8.4
    68 Ratings
    2% above category average
    Survey logic flexibility7.3111 Ratings8.468 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and SurveyMonkey
    Feature
    Jotform
    7.5
    137 Ratings
    8% below category average
    SurveyMonkey
    10.0
    74 Ratings
    20% above category average
    Response tracking7.6128 Ratings10.073 Ratings
    Data export7.9130 Ratings10.070 Ratings
    Standard reports7.7116 Ratings10.073 Ratings
    Custom reports7.4108 Ratings10.060 Ratings
    Analytics7.2102 Ratings9.961 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and SurveyMonkey
    Feature
    Jotform
    7.4
    112 Ratings
    16% below category average
    SurveyMonkey
    10.0
    63 Ratings
    14% above category average
    Access controls7.4108 Ratings10.063 Ratings
    Compliance7.5102 Ratings10.054 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and SurveyMonkey
    Feature
    Jotform
    7.1
    84 Ratings
    14% below category average
    SurveyMonkey
    9.9
    44 Ratings
    19% above category average
    Vendor-offered crowdsourcing7.066 Ratings9.929 Ratings
    Respondent restrictions7.184 Ratings10.042 Ratings
    Best Alternatives
    JotformSurveyMonkey
    Small Businesses
    Zoho Forms
    Score7.9 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformSurveyMonkey
    Likelihood to Recommend
    8.8
    (163 ratings)
    10.0
    (107 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    9.0
    (26 ratings)
    Usability
    9.4
    (109 ratings)
    9.9
    (38 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    7.4
    (81 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    10.0
    (2 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformSurveyMonkey
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you.
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    SurveyMonkey, Inc
    • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
    • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
    • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
    • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
    Incentivized
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
    • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
    • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
    Incentivized
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    Performance
    Jotform
    No answers on this topic
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    SurveyMonkey, Inc
    • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
    • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
    • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
    Incentivized
    Read full review
    ScreenShots

    Jotform Screenshots

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