Jotform vs. Redbooth

With a vast selection of pre-designed templates to choose from, ranging from event registrations to customer feedback surveys, JotForm caters to a broad spectrum of needs. Each template is fully customizable, allowing you to align the form's aesthetics with your brand identity effortlessly. JotForm has arrived to streamline and elevate your processes to a whole new level.

Incentivized

It’s nice to be able just instantly to have a meeting. I open a session and can send off the link to anyone I need to attend. Pretty instantaneous. I can also schedule meetings in advance and send out notifications and invitations. I’m able to use the same link over and over, which is helpful too.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• Tracking hours worked is amazing. Easy to export to CSV.
• Assigning coworkers to tasks that they are responsible for.
• Color coordinating workspaces, this is how we manage our accounts. We all have different colours for our own accounts.

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

• The dashboard takes a few minutes to get used to.

Incentivized

It's exceptional software

It is very user-friendly and intuitive. The interface is very simple and straightforward. The elements are easily accessible even without having any prior knowledge of the interface. The customer support is incredibly awesome. They respond to you within 24-48hrs tops. They also provide a list of questions and answers that have already been asked.

Incentivized

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

I’ve never actually used their support - I think that in and of itself says something about the product.

Incentivized

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.

Incentivized

Redbooth, in my opinion, blows all of these out of the water. But, its workflow was best for our company and the way we work. Not to say Basecamp or Asana are bad by any means, but the way that Redbooth works and how we think mesh really well together. I think all have great offerings but nothing seems as intuitive or extensive as Redbooth. They really push to create the best environment that is beautiful, and easy to use.

Incentivized

• It saved me time. Within minutes I was able to create and share forms to collect demographic data.
• While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
• I could not easily identify what new information was provided in a resubmission by a respondent.

• Rapid project management and collaborative integration of the work team
• By quickly managing projects, you can invest time to carry out other projects
• Know the level of efficiency of each work group, which lets you know the response capacity of each member of your team
• Allows you to debug your work team according to its performance levels

Incentivized