iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
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JobDiva
Score 7.8 out of 10
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JobDiva is a global applicant tracking system (ATS) and front-to-back talent management solution. JobDiva combines a CRM, synchronization with all major job boards and VMS providers, BI analytics, a mobile app, and a resume database. JobDiva also advertises unique search filters for screening resumes.
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Pricing
iCIMS Talent Cloud
JobDiva
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
iCIMS
JobDiva
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
iCIMS Talent Cloud
JobDiva
Features
iCIMS Talent Cloud
JobDiva
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.
I am working in the staffing industry for the last 5+ years. When I joined this industry, initially we had to do all the things manually in Microsoft Excel, It is too time-consuming and looks boring.
I have been using JobDiva, for the last four years, and it works amazing.
Now my report generation is very easy and I [can] click on the go.
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Our company is moving to a more nuanced and focused type of recruiting style and the more recruiters we bring on, the less we need to worry about aggregating large pools of resume as the recruiting team does that with better more detailed information. The more detailed our database becomes the more we build a more reliable pool of candidates and the more the slowness of the systems become more and more problematic
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Its easy to use for me. but a few of my recruiters having difficulty using it. They have problems with mail merge, opting out from mail merge. They are also unable to find other options like applicants, doing some basic settings, sending mail merge again and again for the same job, avoiding sending emails to uninterested candidates etc.
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.
The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.
We are currently in the process of trying to link Salesforce to JobDiva CRM. It has not been a smooth integration. There is a feeling that there is more for us to utilize in Salesforce, but we can't leave behind the ATS functionality on the recruiting side. No tool is perfect, so we continue to look for opportunities to improve our processes.
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.
