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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iCIMS

    Score6.4 out of 10
    N/AiCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.

    $1,700

    per month

    Pricing
    iCIMS
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    iCIMS
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    iCIMS
    Considered Both Products
    iCIMS
    Chose iCIMS
    iCIMS Talent Cloud is well-thought out with opportunities to manage candidates in process for larger organizations. It also partners well with job boards for ease in job posting. ADP WFN decreased our # of candidates unnecessarily because of the required login. BerniePortal …
    Incentivized
    Chose iCIMS
    The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily …
    Incentivized
    Chose iCIMS
    iCIMS and Munis actually are used together for our company in order to communicate together for better information. There are things that each does better than the other, but the platforms are geared in slightly different ways so those differences are expected. Using them …
    Incentivized
    Chose iCIMS
    I believe compared to other software iCIMS is very easy to use. It is not complicated, user friendly, and system maintenance has never been an issue. The support desk is always available for assistance and training manual is very beneficial when using for new on site staff. …
    Incentivized
    Chose iCIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. …
    Incentivized
    Chose iCIMS
    iCIMS Talent Cloud provided a better fit into an organization like ours and fewer implementation efforts. Also back in the day, iCIMS Talent Cloud had most of the features we were looking for out of the box. Additionally, it offered better integration possibilities with our …
    Incentivized
    Chose iCIMS
    We previously used monster/HR Smart as our talent solution. They did not enable us to brand different divisions within the same platform, so we had to purchase separate ATS systems for each division. This was less than ideal and prompted us to look for another provider. …
    Incentivized
    Chose iCIMS
    iCIMS provided a basic recruitment platform for the organization with a lower cost than Workday recruitment.
    Incentivized
    Chose iCIMS
    We sought out other options 18 months ago because we were dissatisfied with the limitations of iCIMS. We opted for Phenom and have been pretty happy. It is definitely a significant upgrade to iCIMS alone.
    Incentivized
    Chose iCIMS
    I didn't make the call, but I have used both. I like iCIMS better.
    Incentivized
    Chose iCIMS
    iCIMS Talent Cloud is easy to navigate when it comes to candidate and reporting search.
    Incentivized
    Chose iCIMS
    As it was 6 years ago I don't remember all of the vendors we looked at, but iCIMS Talent Cloud stood out related to ease of use, reporting, and the Onboarding product.
    Incentivized
    Chose iCIMS
    None
    Incentivized
    Chose iCIMS
    Lever is more user friendly, more visual, and less reporting issues. iCIMS Talent Cloud is more configurable and able to grow more candidates in a faster fashion. Lever has better support than iCIMS, which is an overall win for anyone using it. Lever is also growing their …
    Incentivized
    Chose iCIMS
    We have not evaluated other systems since implementing iCIMS in 2013
    Incentivized
    Chose iCIMS
    Tech support was lacking in Taleo.
    Incentivized
    Chose iCIMS
    Overall, iCIMS offered a greater variety of features, integration options, and configurability than the competition, and offered greater value and cost savings.
    Incentivized
    Chose iCIMS
    TimeTrade is a better experience for candidate self-scheduling.
    Incentivized
    Chose iCIMS
    We have used BrassRing in the past and I have used ADP Recruiting in the past. Both are limited in their configuration. Mostly because they do not allow company admins to adjust what we need. Everything was built as is or not available to us for access.
    Incentivized
    Chose iCIMS
    It has been way more efficient for high-volume recruiting. Fewer steps to get to the same stage as the other applications.
    Incentivized
    Chose iCIMS
    In my past job, I used PeopleSoft as both our ATS and HRIS. At my current employer, we use PeopleSoft as the HRIS and iCIMS Talent Cloud as the ATS. I greatly prefer the application management features of iCIMS Talent Cloud as well as the increased level of customization. …
    Incentivized
    Chose iCIMS
    iCIMS Talent Cloud is the only ATS I have used. I have seen demos of some other systems in the past, and they seemed to be set up in a more archaic manner. From the demos I have seen, I do think iCIMS is the most user-friendly system. It is just a stand-alone ATS system. It …
    Incentivized
    Chose iCIMS
    iCIMS functionality is superior to that of either the Kronos or Ulti-Pro systems.
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    86 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    78 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    60 Answers
    Features
    iCIMS
    Recruiting / ATS
    Comparison of Recruiting / ATS features of iCIMS Talent Cloud
    Feature
    iCIMS Talent Cloud
    8.4
    126 Ratings
    5% above category average
    Job Requisition Management8.8123 Ratings
    Company Website Posting9.6117 Ratings
    Publish to Social Media7.5103 Ratings
    Job Search Site Posting9.4108 Ratings
    Customized Application Form7.2111 Ratings
    Resume Management9.2120 Ratings
    Duplicate Candidate Prevention5.2114 Ratings
    Candidate Search9.4121 Ratings
    Applicant Tracking9.6122 Ratings
    Collaboration9.7110 Ratings
    Task Creation and Delegation7.193 Ratings
    Email Templates8.8122 Ratings
    User Permissions9.3120 Ratings
    Notifications and Alerts7.5108 Ratings
    Reporting7.3121 Ratings
    Best Alternatives
    iCIMS
    Small Businesses
    Crelate
    Score9.2 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    All AlternativesView all alternatives
    User Ratings
    iCIMS
    Likelihood to Recommend
    8.1
    (147 ratings)
    Likelihood to Renew
    7.8
    (31 ratings)
    Usability
    8.8
    (68 ratings)
    Availability
    9.1
    (5 ratings)
    Performance
    8.2
    (3 ratings)
    Support Rating
    6.0
    (103 ratings)
    Online Training
    7.9
    (3 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    Configurability
    5.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    Product Scalability
    7.8
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    User Testimonials
    iCIMS
    Likelihood to Recommend
    iCIMS
    iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
    Incentivized
    Read full review
    Pros
    iCIMS
    • The opt-out message after the 1st text helps weed out the people who are not interested.
    • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
    • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
    Incentivized
    Read full review
    Cons
    iCIMS
    • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
    • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
    Incentivized
    Read full review
    Likelihood to Renew
    iCIMS
    I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
    Incentivized
    Read full review
    Usability
    iCIMS
    We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
    Incentivized
    Read full review
    Reliability and Availability
    iCIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    Performance
    iCIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    Support Rating
    iCIMS
    Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
    Incentivized
    Read full review
    Online Training
    iCIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    Implementation Rating
    iCIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    Alternatives Considered
    iCIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    Scalability
    iCIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    Return on Investment
    iCIMS
    • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
    Incentivized
    Read full review
    ScreenShots

    iCIMS Screenshots

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