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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jane

    Score9.1 out of 10
    N/AJane is a health and wellness practice management platform designed to be helpful now matter how a practice operates, from Jane Software headquartered in North Vancouver. It is available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, and also supports online appointments (telehealth).

    $54

    per month per user

    Vital Interaction

    Score10 out of 10
    N/AA patient communication technology, Vital Interaction specializes in patient reactivation and retention. According to Vital Interaction, their technology is used to facilitate messages to 5 million patients each year. Vital Interaction’s proprietary Smart List Engine constantly scans a practice management system using specific criteria like appointment, clinical, and billing data to generate automated, customizable campaigns for targeted patient outreach.N/A
    Pricing
    JaneVital Interaction
    Editions & Modules
    Balance Plan
    $54
    per month per user
    Base Plan
    $79
    per month + $35 per additional full license + $17.50 per additional half license
    Thrive Plan
    $99
    per month + $40 per additional full license + $20 per additional half license
    No answers on this topic
    Offerings
    Pricing Offerings
    JaneVital Interaction
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    JaneVital Interaction
    Small Businesses
    Veradigm Practice Management
    Score6 out of 10
    No answers on this topic
    Medium-sized Companies
    AdvancedPM, by AdvancedMD
    Score10 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JaneVital Interaction
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JaneVital Interaction
    Likelihood to Recommend
    Jane Software, Inc
    Jane.app could be used for clinics with a single practitioner, or many. It is very easy to navigate, and requires minimal time to learn it's features. I really love this scheduling app over others specifically for me because I offer various modalities (massage therapy, personal training & reflexology) and there are forms for every modality (intake forms and charting forms), that enables me to customize for whichever modality I am using with a client. This is where I see Jane.app as a superior scheduling app for practitioners offering a variety of services. I also love how easy it is to integrate multiple clinics into one scheduling app. I run 2 clinics, and can have a schedule for each, with a simple click of a button. I can't think of a practitioner that wouldn't benefit from this app. I am not sure how cost compares amongst apps, but I find the basic version to be quite cost efficient, with even more features than I have even dabbled in yet
    Read full review
    Vital Interaction
    The automation is available for nearly everything that we were or are doing manually, that can be offloaded to a system, including automated referral outreach and filling last-minute schedule holes
    Incentivized
    Read full review
    Pros
    Jane Software, Inc
    • Jane.app has a wide variety of forms that you can view, edit and use for your clinic, which has been a huge time saver for me (I operate multiple modalities and require different forms for each)
    • Jane.app is incredibly simple for scheduling - from implementing your regular schedule, booking appointments, changing appointments, and booking time off. It's a very small learning curve and very seamless to utilize
    • Jane.app has a ton of reports that are vey useful in understanding what's working and what isn't in my clinic. From accounts receivable, to new clients booked, to client retention, the reports offer valuable information (from multiple avenues) that guide my decisions efficiently toward growth
    Read full review
    Vital Interaction
    • Implementation
    • Support
    • Monitoring and reporting ROI
    Incentivized
    Read full review
    Cons
    Jane Software, Inc
    • When charting, I would love to be able to edit a chart afterward, without having to use an amendment.
    • I would like to be able to edit health history forms after I have signed off of them. Sometimes the client has discussed health issues during treatments that were not included on their HH, and I can't go back and just add on to form
    • This is really minor, but when I click on "clients," I would like to see the number of clients I have, instead of having to go right into reports
    Read full review
    Vital Interaction
    • It's a upfront sticker shock, but the ROI is visible even after just the 1st quarter.
    Incentivized
    Read full review
    Usability
    Jane Software, Inc
    No answers on this topic
    Vital Interaction
    Our users adopted easily
    Incentivized
    Read full review
    Alternatives Considered
    Jane Software, Inc
    I like ClinicSense, but I mostly chose Jane because it allows me to easily integrate my other modalities into one scheduling app. ClinicSense felt geared more toward massage therapy speficially, where Jane as flexibility to add in now, and in the future
    Read full review
    Vital Interaction
    NextGen PM is not able to offer the functionality provided by Vital Interaction.
    Incentivized
    Read full review
    Return on Investment
    Jane Software, Inc
    • Jane.app has allowed me to see reports on client retention, which prompts me to reach out to clients who haven't booked in awhile, increasing retention rate and customer satisfaction
    • Jane.app has saved me a ton of time, but having reports readily accessible, meaning I am not taking the time to go through my data and creating my own reports
    • Jane.app's reports provide me immediate feedback on number of appointments booked and new clients, which allows me to quickly and easily direct my focus on what is needed most - whether that's reaching out to current clients, or marketing to gain new clients, to coming up with a marketing plan to increase appointments booked. No time is wasted on actions that aren't important to my bottom line (which wasn't really clear to me before I had Jane and access to these reports)
    Read full review
    Vital Interaction
    • Saved 1,791 hours of calling in the first quarter. Pre-visit communication, product pickup messages, cancellation messages and birthday messages.
    • 1-2% decrease in no show rate in initial 90 days of using VI.
    • 2-week ROI, 21% success rate in reactivations (annual, canceled not rescheduled, no show not rescheduled)
    Incentivized
    Read full review
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