Inside Sales Box (discontinued) vs. InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inside Sales Box (discontinued)
Score 7.3 out of 10
N/A
InsideSalesBox was a sales acceleration tool from Ameyo, with features for sales email tracking, one-click dialing, and lead management. It is no longer available.N/A
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Score 7.1 out of 10
N/A
PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.N/A
Pricing
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeRequiredRequired
Additional DetailsFree Trial for 14 Days. No credit card required
More Pricing Information
Community Pulse
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Features
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Inside Sales Box (discontinued)
-
Ratings
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
7.3
14 Ratings
1% above category average
Contact preview00 Ratings8.012 Ratings
Dialer-CRM integration00 Ratings8.014 Ratings
Call notes & tags00 Ratings7.014 Ratings
Automatic call logging00 Ratings6.014 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Inside Sales Box (discontinued)
-
Ratings
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
7.0
14 Ratings
9% below category average
Outbound dialing00 Ratings8.014 Ratings
Inbound routing00 Ratings7.011 Ratings
Custom caller ID00 Ratings7.012 Ratings
Click-to-call00 Ratings7.013 Ratings
Recorded voicemail drop00 Ratings6.08 Ratings
Dialer contact import00 Ratings7.011 Ratings
Campaign & list management00 Ratings7.09 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Inside Sales Box (discontinued)
-
Ratings
InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
6.7
11 Ratings
12% below category average
Follow-up calls00 Ratings7.010 Ratings
Dialer reporting & analytics00 Ratings6.010 Ratings
Dialer compliance00 Ratings7.010 Ratings
Best Alternatives
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Small Businesses
Salesflare
Salesflare
Score 6.0 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 9.6 out of 10
CloudTalk
CloudTalk
Score 7.3 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 6.2 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Likelihood to Recommend
7.3
(2 ratings)
8.0
(32 ratings)
Usability
-
(0 ratings)
8.0
(6 ratings)
Support Rating
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Inside Sales Box (discontinued)InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
Likelihood to Recommend
Discontinued Products
Inside Sales Box is great for call centers and places that require the call records to be related to the accounts. It would be less needed in situations in which calls are not an essential part. Inbound call records would be much better if they attached to the Salesforce records like outbound calls.
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Discontinued Products
Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
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Pros
Discontinued Products
  • Its interface is friendly one.
  • Convenient to use.
  • Professional software.
  • Less time taking.
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Discontinued Products
  • Organizes your leads based on the parameters you set so you call the hottest leads first.
  • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
  • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
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Cons
Discontinued Products
  • Inbound calls need to be found to get on proper record.
  • Inbound calls can erase notes on the last call if not saved.
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Discontinued Products
  • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
  • All notes are lost when another inbound call comes in, whether or not you accept that call.
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Usability
Discontinued Products
No answers on this topic
Discontinued Products
I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
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Support Rating
Discontinued Products
Our staff always has fast responses to any issues.
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Discontinued Products
They are providing good support. We can contact any time to raise our query.
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Alternatives Considered
Discontinued Products
I selected this because already it has market place where professional people are there who make it easy for workers of different companies to interact with each other regarding their sales. It is quite good for professionals to talk with others in the same field and make easy your work.
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Discontinued Products
I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
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Return on Investment
Discontinued Products
  • It's increasing our sales.
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Discontinued Products
  • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
  • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
  • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
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ScreenShots

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Screenshots

Screenshot of Click-to-call panel in SalesforceScreenshot of Logging a call within Salesforce using the click-to-call panel.Screenshot of PowerDialer interfaceScreenshot of Live call monitoring