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InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

    Score7 out of 10
    N/APowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.N/A
    Pricing
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Considered Both Products
    Discontinued Products
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    [PowerDialer for Salesforce, from XANT (formerly InsideSales.com) is] cost effective and can use it without any training that saves lot of time. It helps to connect more [clients] and getting more business. We can easily track inbound and outbound calling. We can check leads …
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    On par with the best tools out there but we are evaluating others as well.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Outreach is great if you need your calls and emails to happen at certain sequences. InsideSales is better for just doing calls and logging tasks in Salesforce. Because PowerDialer does not connect with gmail, I have to go in and send emails and open up another windows to do so. …
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    None.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    More features and functionalites as compared to LiveOps
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    PowerDialer's efficiency is like no other product. It is easy to use and learn which is very beneficial for people coming into the organization to be able to pick up and learn a system that is user-friendly.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Leaves them in the dust, easily
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    I was not part of the evaluation process and am not aware of any competitors. For a while, we used Gong.io which seemed to have better quality call recordings, but that's it.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    N/A.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Better for call cadence and lead management, where Outreach would be more a tool for automated emails.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    I did not personally select InsideSales.com over another product. My company chose this product. I am just a user of InsideSales.com. I used another product created internally in the past. InsideSales.com is much better and I would never dream of going back. The ease of …
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    HubSpot Sales wasn't fully mature when we started using InsideSales. I have been using it recently though and absolutely love it. HubSpot Sales is everything I was hoping to get out of Insidesales.com. HubSpot is intuitive, works smoothly an just has a much better UI overall. …
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    We evaluated InsideSales and Velocify. We selected InsideSales because they are the market leader placing a huge emphasis on R & D of the sales development motion. We felt confident that we would grow with insidesales.com as they continue to invest more in their platform.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    InsideSales.com is definitely further along in their development process and provides more of a full suite of features because of it. All systems tend to have their down times with Bria being the most difficult to work with. We didn't get much of a chance to dig into the more …
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Increases productivity - call more leads which is vital to increase sales. Don't forget about important call backs, makes sure you contact lead enough times and makes it easy to send emails, leave voicemail etc.

    I would definitely recommend insidesales.com for large sales teams.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    InsideSales seemed like it was the best choice overall, but the implementation time and customer service was horrendous and led us to cancel our agreement with them immediately. I wouldn't recommend this service to anyone, and would point them in the direction of ZoomInfo or Ins…
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    We evaluated one other product prior to InsideSales.com, but we chose ISDC because it fully integrated into Salesforce. We did not want to rely on a browser plugin that then used API calls to communicate with Salesforce.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Insidesales.com works well with Salesforce, and definitely augments some of the processes that Salesforce is pretty clunky with like calling lists.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Way more functionality. It is a multitool filling multiple needs not just the dialer.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    It more or less seems on par with other technologies in its class from a user perspective.
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    To me, InsideSales.com is much more functional than Salesforce for someone who sells like me. My manager and data analyst would disagree because they feel Salesforce is much better at managing the client beyond the sale--maintaining certain dates (effective date, bill due …
    Incentivized
    Chose InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    We actually use both, because each has its strengths and weaknesses.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Preview Dialer
    Comparison of Preview Dialer features of InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    7.3
    14 Ratings
    1% above category average
    Contact preview8.012 Ratings
    Dialer-CRM integration8.014 Ratings
    Call notes & tags7.014 Ratings
    Automatic call logging6.014 Ratings
    Core Dialer
    Comparison of Core Dialer features of InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    7.0
    14 Ratings
    9% below category average
    Outbound dialing8.014 Ratings
    Inbound routing7.011 Ratings
    Custom caller ID7.012 Ratings
    Click-to-call7.013 Ratings
    Recorded voicemail drop6.08 Ratings
    Dialer contact import7.011 Ratings
    Campaign & list management7.09 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Feature
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    6.7
    11 Ratings
    12% below category average
    Follow-up calls7.010 Ratings
    Dialer reporting & analytics6.010 Ratings
    Dialer compliance7.010 Ratings
    Best Alternatives
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Small Businesses
    Dialpad Sell
    Score9.5 out of 10
    Medium-sized Companies
    Orum
    Score8.9 out of 10
    Enterprises
    Dialpad Sell
    Score9.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Likelihood to Recommend
    8.0
    (32 ratings)
    Usability
    8.0
    (6 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    InsideSales.com / XANT PowerDialer for Salesforce (discontinued)
    Likelihood to Recommend
    Discontinued Products
    Outbound dialing is where it excels. It's especially good with larger teams of reps. Organizing through campaigns and seek lists is very powerful once you understand how to use it. There is definitely a learning curve with seek lists (I've spent tons of time on the phone with their support staff) but once you understand it the possibilities are endless. You can sort which leads show up by a variety of filters. Even with a list of 10,000+ leads and 5 reps calling on it, you can ensure no leads show up in two reps lists, the reps are calling specific territories, and even skipping leads that are likely on their lunch break! One my of favorite tricks with seek lists and only calling people with titles like Director/VP/C-Level before 8:30am or after 5pm their time, when those people are more willing to pick up the phone. They also appreciate a sales rep who is putting in the extra time to call during those blocks.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Organizes your leads based on the parameters you set so you call the hottest leads first.
    • Connects with your phone so you can dial from your computer without having to enter the numbers every time.
    • It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
    • All notes are lost when another inbound call comes in, whether or not you accept that call.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I like that it is simple, functional and I can rely on it to help me get my work done everyday. My job became much harder without InsideSales.com. The new CRM I am using has confusing features and too much going on sometimes. There are so many fields and functions that I find unnecessary--what sucks is when I look at my screen at all these empty fields, it makes me feel incomplete. With InsideSales.com, I knew what to put in every box and why it would be important. I could put it in once and whether it was my manager, case admin or data analyst or me, we all knew where to find it. With our new system, I find myself having to do more input and data entry for other people to benefit--no longer a "one shot, one kill" deal.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are providing good support. We can contact any time to raise our query.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I am actually not on the decision making side, but we used PowerDialer because of the easy to use integration with our CRM with Salesforce. Having these two tools in tandem was a great platform for us to do prospecting.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Improved Connect Rates - Knowing when our team has the highest chance of success has helped us optimize our call blocks, leading to an improved connect rate.
    • Dials - With dialer lists and click to call functionality, we are able to make more dials to the right people.
    • Rep achievement - Though harder to quantify, the gamification has focused the team around the right KPIs.
    Incentivized
    Read full review
    ScreenShots

    InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Screenshots

    Screenshot of Click-to-call panel in SalesforceScreenshot of Logging a call within Salesforce using the click-to-call panel.Screenshot of PowerDialer interfaceScreenshot of Live call monitoring