InEight vs. Paymo

It's definitely a good tool for progress tracking, as well as time tracking. The ability to forecast quantities provide an even better scenario, closer to the reality, supporting even change management. The change management is also a good method, besides the fact of rework if you think in the whole process of issue creation, promoting to PCO, promote to CCO, execute the issue, move to change in controls, and so on... just now I think having all in a single place would minimize the manual work and maybe increase the engagement on it. About a negative point, I'd use a feature that appears to be in all modules. It's pretty much a cosmetic, but it impact in the productivity, a lot. For all fields you will fill with information, whenever your mouse hover over it, a tooltip appears, impeding you to continue, so you have to walk around, click in a place that's not being covered by that tooltip, go back to your keyboard and continue... again, it's a cosmetic, but having this in a Monday, with a full job to plan, claim quantities, and whatever else, it's annoying.

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Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.

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• Tagging segments of work.
• User defined views and descriptions for all screens.
• Customizable ribbons to provide an efficient use of the software.
• Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
• You can bid the work as you would build it, in detail.

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• The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
• The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
• I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.

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• Provide a simpler version (cliff notes) of the knowledge database
• Offer versions of InEight for smaller companies, i.e. less than 20 emplyees, under $5M in revenue
• When an estimate is complete, offer a dialog box to ask if the job was won, lost, or still in progress. We tend to leave most of our estimates in the bidding column. This is a user error, but the prompt would be helpful.

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• It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
• I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful

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Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

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I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

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It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.

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We are new to the use of the system, and so far, we have not reached out for any support. The only support we have requested so far is the development of a training program that involves other staff - some are to learn the use of the program, and some are for informational purposes in understanding the capabilities of InEight.

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Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.

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Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

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We looked at HCSS and Bid 2 Win but chose Ineight due to the fact that it seemed more user friendly, plus I had used it at a former company when it was available from the Grantlun Corporation and was very familiar with it in its ease of use and reliability.

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We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base

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InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely

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• the positive impact is that it has helped us better gauge staffing and staff jobs appropriately
• negative impact is that it takes a lot of time for new users to learn the software
• the positive impact is that many of our clients use it, making collaboration easier with them
• positive impact is that we can see our percent complete easier
• positive impact is that it is easier to share documents to our team internally

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• Gives me more accurate time that I've spent on projects compared to older methods I've used.
• Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
• Forces you to stay on top of jobs, which can lengthen the time to complete something

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info