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Inbenta Enterprise Search vs. Trymata

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Inbenta Enterprise Search

2 Reviews and Ratings

Trymata

5 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    		Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A

    Trymata

    Score3.4 out of 10
    		N/ATrymata (formerly TryMyUI) is a remote usability testing platform that offers cross-platform services for testing and improving the user experience. The product allows the user to watch videos of real people using a website or app to see where (and why) users get frustrated, lost, or confused.

    $299

    10 test credits/2 seats

    Pricing
    Inbenta Enterprise SearchTrymata
    Editions & Modules
    No answers on this topic
    Team Plan
    $299.00
    10 test credits/2 seats
    Enterprise Plan
    $1,200.00+
    30 credits/5 seats
    Offerings
    Pricing Offerings
    Inbenta Enterprise SearchTrymata
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.—
    More Pricing Information
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    Inbenta Enterprise SearchTrymata
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    Algolia
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    Optimal
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inbenta Enterprise SearchTrymata
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Inbenta Enterprise SearchTrymata
    Likelihood to Recommend
    Inbenta Technologies Inc.
    If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
    Incentivized
    Verified User
    Read full review
    Trymata (TryMyUI)
    No answers on this topic
    Pros
    Inbenta Technologies Inc.
    • Fairly easy to use interface.
    • Quick to onboard new users, both in terms of access as well as training.
    • The NLP-based semantic search feature is quite impressive.
    Incentivized
    Verified User
    Read full review
    Trymata (TryMyUI)
    No answers on this topic
    Cons
    Inbenta Technologies Inc.
    • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
    • The documentation and online forums are bare minimum.
    • Quite buggy when working with multiple sources.
    Incentivized
    Verified User
    Read full review
    Trymata (TryMyUI)
    No answers on this topic
    Alternatives Considered
    Inbenta Technologies Inc.
    Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
    Incentivized
    Verified User
    Read full review
    Trymata (TryMyUI)
    No answers on this topic
    Return on Investment
    Inbenta Technologies Inc.
    • Enabled our developers to quickly deploy changes to the search model.
    • NLP-powered semantic search feedback provides good actionable insights.
    Incentivized
    Verified User
    Read full review
    Trymata (TryMyUI)
    No answers on this topic
    ScreenShots

    Inbenta Enterprise Search Screenshots

    Screenshot of Inbenta Search Sample Result

    Trymata Screenshots

    Screenshot of This is the dashboard where you can see your current and past test. You can also create a new test from here.Screenshot of TryMyUI’s quantitative UX Diagnostics measures your product’s overall usability with psychometrics, and map usability fluctuations along the user’s journey with task usability scores, task completion rates, and task duration data.Screenshot of The UXCrowd is a crowdsourced solution that helps you plan and prioritize your usability fixes with scaled-up insights from large tester pools. Using a weighted voting system, testers indicate their opinions on the best and worst parts of the product, creating a sorted diagnosis list that clarifies at a glance what your next steps should be.Screenshot of This is the first step in creating your test. You can test live websites, prototypes/wireframes, mobile apps on both Andriod and iOS.