Inbenta Enterprise Search

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Inbenta Enterprise Search	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.	N/A

Pricing

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Offerings

Pricing Offerings
Inbenta Enterprise Search
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Required

Additional Details

Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

More Pricing Information

Community Pulse
	Inbenta Enterprise Search

User Ratings
	Inbenta Enterprise Search
Likelihood to Recommend	8.0 (0 ratings)

User Testimonials
	Inbenta Enterprise Search
Likelihood to Recommend	If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr. Incentivized Verified User Anonymous Read full review
Pros	Fairly easy to use interface. Quick to onboard new users, both in terms of access as well as training. The NLP-based semantic search feature is quite impressive. Incentivized Verified User Anonymous Read full review
Cons	It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it. The documentation and online forums are bare minimum. Quite buggy when working with multiple sources. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go. Incentivized Verified User Anonymous Read full review
Return on Investment	Enabled our developers to quickly deploy changes to the search model. NLP-powered semantic search feedback provides good actionable insights. Incentivized Verified User Anonymous Read full review
ScreenShots	Inbenta Enterprise Search Screenshots