Inbenta Enterprise Search vs. Luigi's Box

If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.

Incentivized

Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.

• Fairly easy to use interface.
• Quick to onboard new users, both in terms of access as well as training.
• The NLP-based semantic search feature is quite impressive.

Incentivized

• Wide access to the analysis panel that supports sales and helps analyze user behavior.
• Adapting functionality to the partner's needs, which confirms the flexibility of the tool.
• The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.

Incentivized

• It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
• The documentation and online forums are bare minimum.
• Quite buggy when working with multiple sources.

Incentivized

• More choice for customisation and layout would be good.
• More payment options for example the choice to pay via direct debit.

Luigi's Box just slots in nicely to the website with very little code and has no negative impact on pagespeed scores. Having been using it for a number of months now, we have had no bugs or downtime. The search functionality works for every customer and even our staff use it every day to get to the product they want faster.

Incentivized

Their support is excellent. Quick and helpful.

Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.

Incentivized

In my opinion, Luigi's Box is superior. It was much easier to implement, customer service was better, the search results are much more accurate, the customization options are much more advanced, the analytics section is superior and the price for all of the tools that Luigi's Box has to offer is extremely reasonable. We did also try to build our own product in house, but this proved very difficult and complicated to get the results we wanted.

• Enabled our developers to quickly deploy changes to the search model.
• NLP-powered semantic search feedback provides good actionable insights.

Incentivized

• Reduction in the number of abandoned carts - since the launch of the service, we have seen a drop in cart abandonment by more than 10%
• Lower reports of product search problems from customers
• Analytical accounts - they were able to recommend many things to us and improve services