IFS Field Service Management vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IFS Field Service Management
Score 9.0 out of 10
N/A
IFS Field Service Management (formerly Metrix) is the field service management application from Industrial and Financial Systems (IFS). It is built around features such as a contact center, dynamic scheduling, and service contract management.N/A
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
IFS Field Service ManagementJotform
Editions & Modules
No answers on this topic
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
IFS Field Service ManagementJotform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IFS Field Service ManagementJotform
Features
IFS Field Service ManagementJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
IFS Field Service Management
-
Ratings
Jotform
8.0
143 Ratings
0% above category average
Survey templates00 Ratings8.6122 Ratings
Themes00 Ratings7.4129 Ratings
Custom logo/branding00 Ratings8.2135 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
IFS Field Service Management
-
Ratings
Jotform
7.6
135 Ratings
11% below category average
Changes to live survey00 Ratings7.6114 Ratings
Question design help00 Ratings7.5111 Ratings
Multiple question types00 Ratings7.8132 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
IFS Field Service Management
-
Ratings
Jotform
7.3
111 Ratings
12% below category average
Survey logic flexibility00 Ratings7.3111 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
IFS Field Service Management
-
Ratings
Jotform
7.5
137 Ratings
8% below category average
Response tracking00 Ratings7.6128 Ratings
Data export00 Ratings7.9130 Ratings
Standard reports00 Ratings7.7116 Ratings
Custom reports00 Ratings7.4108 Ratings
Analytics00 Ratings7.2102 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
IFS Field Service Management
-
Ratings
Jotform
7.4
112 Ratings
16% below category average
Access controls00 Ratings7.3108 Ratings
Compliance00 Ratings7.4102 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
IFS Field Service Management
-
Ratings
Jotform
7.0
84 Ratings
16% below category average
Vendor-offered crowdsourcing00 Ratings7.066 Ratings
Respondent restrictions00 Ratings7.184 Ratings
Best Alternatives
IFS Field Service ManagementJotform
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Score 8.6 out of 10
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Score 9.6 out of 10
Medium-sized Companies
Jotform
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Score 8.5 out of 10
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Score 6.1 out of 10
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Score 5.1 out of 10
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User Ratings
IFS Field Service ManagementJotform
Likelihood to Recommend
7.0
(1 ratings)
8.8
(163 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(7 ratings)
Usability
-
(0 ratings)
9.4
(109 ratings)
Support Rating
-
(0 ratings)
7.4
(81 ratings)
Implementation Rating
-
(0 ratings)
8.9
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
IFS Field Service ManagementJotform
Likelihood to Recommend
IFS
IFS Field Service Management is well suited for ad-hoc reporting and querying of your dataset(s). It also is great for inventory management, processing orders, and handling EDI transaction sets to third party partners and suppliers.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
IFS
  • Order Placement - IFS makes placing orders quite easy. From the simple interface down to selecting inventory, the experience is simple and clean
  • Reporting - Querying database records is straightforward and easy to do. Queries can then be drilled down to individual records or exported to excel for further manipulation and analysis.
  • Customer Creation - Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
IFS
  • Field Customization - Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve
  • Order Automation - for bulk order placement it would be nice to have an easy mechanism to upload orders via an Excel or csv template. We've written some custom programs to perform this, but a more user friendly, "out of box" solution would be welcomed.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
IFS
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
IFS
No answers on this topic
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
IFS
No answers on this topic
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
IFS
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Alternatives Considered
IFS
I was not part of the software selection process and cannot provide insight into any of the alternatives in this arena at this time.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
IFS
  • Positive - streamlined order processing has allowed our business to scale without requiring additional bodies for that specific need.
  • Positive - Reporting has allowed valuable insight into historic business trends which has allowed us to be proactive instead of reactive in many areas.
  • Negative - Customizations have proved costly and cumbersome when upgrading to the next version of the software.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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