Ideagen Collaboration Portal vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ideagen Collaboration Portal
Score 9.2 out of 10
N/A
Ideagen Collaboration Portal , formerly Huddle is Ideagen’s tool supporting teams' work by enabling them to store, share and work on content.
$10
per user/per month
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
Ideagen Collaboration PortalSlack
Editions & Modules
Huddle
$10
per user/per month
Huddle Plus
Contact sales team
Huddle Premier
Contact sales team
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Ideagen Collaboration PortalSlack
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Ideagen Collaboration PortalSlack
Features
Ideagen Collaboration PortalSlack
Project Management
Comparison of Project Management features of Product A and Product B
Ideagen Collaboration Portal
7.2
6 Ratings
7% below category average
Slack
8.2
479 Ratings
6% above category average
Task Management9.26 Ratings8.2310 Ratings
Gantt Charts9.01 Ratings6.961 Ratings
Scheduling4.63 Ratings7.9259 Ratings
Workflow Automation4.62 Ratings8.4284 Ratings
Mobile Access6.56 Ratings9.4460 Ratings
Search6.66 Ratings8.7463 Ratings
Visual planning tools10.01 Ratings8.0187 Ratings
Communication
Comparison of Communication features of Product A and Product B
Ideagen Collaboration Portal
8.8
5 Ratings
10% above category average
Slack
8.8
488 Ratings
10% above category average
Chat10.03 Ratings9.8488 Ratings
Notifications4.54 Ratings9.1484 Ratings
Discussions9.03 Ratings9.5473 Ratings
Surveys9.01 Ratings8.1302 Ratings
Internal knowledgebase10.04 Ratings7.7300 Ratings
Integrates with GoToMeeting9.01 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts10.01 Ratings8.7182 Ratings
Integrates with Outlook9.02 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Ideagen Collaboration Portal
7.7
6 Ratings
2% below category average
Slack
8.7
461 Ratings
10% above category average
Versioning9.26 Ratings8.3229 Ratings
Video files7.35 Ratings8.8412 Ratings
Audio files6.45 Ratings9.0403 Ratings
Document collaboration6.66 Ratings8.4318 Ratings
Access control6.66 Ratings8.4305 Ratings
Advanced security features10.05 Ratings8.5264 Ratings
Integrates with Google Drive8.01 Ratings9.0211 Ratings
Device sync7.34 Ratings9.1339 Ratings
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Ideagen Collaboration PortalSlack
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User Ratings
Ideagen Collaboration PortalSlack
Likelihood to Recommend
9.2
(6 ratings)
9.4
(488 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(23 ratings)
Usability
8.2
(1 ratings)
9.2
(103 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.9
(66 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Ideagen Collaboration PortalSlack
Likelihood to Recommend
Ideagen
If you are sharing private information like contracts for designs and designs that aren't meant to be shared only with one client, the platform is very secure
Read full review
Salesforce
If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
Read full review
Pros
Ideagen
  • Huddle allows users to use the native document file types. For example, Word files are still in a Word, not a "Huddle" file version.
  • Huddle workspaces are invitation-only. If someone should not be in the workspace, they will not be invited and provided access to the documents. Or, they can be removed from the workspace if needed.
  • Communication about documents is located with the documents in a discussion thread under the document preview. Thus, email inbox clutter can be limited.
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Ideagen
  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
Ideagen
No answers on this topic
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Ideagen
Huddle is very easy to use whether you are a new user or you have used it for years, it is an incredibly intuitive system that is so simple to teach to new users, the lock feature prevents important documents from being edited accidentally, while the edit features allow for true collaborative working
Read full review
Salesforce
Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
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Reliability and Availability
Ideagen
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
Ideagen
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
Ideagen
No answers on this topic
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Implementation Rating
Ideagen
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Ideagen
We liked how simple it was to use. And the feature set it offered was more in line with our needs than the alternatives we looked at
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Salesforce
Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
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Return on Investment
Ideagen
  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
Read full review
Salesforce
  • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
  • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
  • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
Read full review
ScreenShots

Ideagen Collaboration Portal Screenshots

Screenshot of Document collaborationScreenshot of Document approval trackingScreenshot of Mobile apps that support remote productivityScreenshot of Android & iOS apps to stay connected while on the moveScreenshot of Huddle Overview