iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
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Lever
Score 8.0 out of 10
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Lever is a Talent Acquisition Suite designed to help talent teams to reach their hiring goals and to connect companies with top talent. Lever provides ATS and applicant CRM capabilities, in LeverTRM. The Lever Hire and Lever Nurture features allow leaders to grow their people pipeline, build long-lasting relationships, and source the right people. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and it informs strategic decisions…
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Pricing
iCIMS Talent Cloud
Lever
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iCIMS
Lever
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
iCIMS Talent Cloud
Lever
Features
iCIMS Talent Cloud
Lever
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
Managing pipeline and candidate communication is easy through lever. Keeping it all in one place allows the hiring teams to be in the loop real-time. The reporting is clunky and basic, however, and without a 3rd party tool, sourcing from the lever database is difficult. Also, it is very easy to have duplicate candidates since the alerts Lever gives are often incorrect
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.
I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
