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IBM Maximo Real Estate and Facilities vs. NEXGEN Asset Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Real Estate and Facilities

    Score8 out of 10
    N/AIBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.N/A

    NEXGEN Asset Management

    Score7 out of 10
    N/ANEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web-based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has been implemented globally across…

    $2,000

    per year per concurrent user

    Pricing
    IBM Maximo Real Estate and FacilitiesNEXGEN Asset Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Real Estate and FacilitiesNEXGEN Asset Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$25,000 one-time fee per installation
    Additional Details—With NEXGEN you have full access to everything our software has to offer. This carries into support, maintenance, and upgrades, which are all included in our annual software fee, giving you direct access to the same staff who implemented your software for years to come—all at no extra charge.
    More Pricing Information
    Community Pulse
    IBM Maximo Real Estate and FacilitiesNEXGEN Asset Management
    Considered Both Products
    IBM
    No answer on this topic
    NEXGEN Asset Management
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    78%
    Implementation went as expected
    7 Answers
    User Ratings
    IBM Maximo Real Estate and FacilitiesNEXGEN Asset Management
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.1
    (10 ratings)
    Usability
    8.0
    (1 ratings)
    9.1
    (10 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Real Estate and FacilitiesNEXGEN Asset Management
    Likelihood to Recommend
    IBM
    It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
    Incentivized
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    NEXGEN Asset Management
    It is very easy to use and everyone knows about it. It integrates quite easily with most everything. Our clients have not complained about it and seems to be well suited to the manufacturing sector where we work, but for small mom and pop shop it's a bit much, we would recommend a more simple product to those clients
    Incentivized
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    Pros
    IBM
    • Diverse categories of requests available
    • Ability to be as descriptive as possible without character limit
    • Ease of mass resource assignment for tasks
    • Ease of mass maintenance task/request printing work orders
    • Clean site layout that is easy to navigate
    Incentivized
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    NEXGEN Asset Management
    • Preventive maintenance scheduling
    • Vertical asset hierarchies by class and location
    • Allows customization of asset attributes through User Defined Fields
    • Allows multiple editing of work orders, service requests, and inspections to populate commonly used fields quickly.
    • Offers timely and helpful support assistance.
    Read full review
    Cons
    IBM
    • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
    • It can be a bit slow when processing requests, pulling up maps.
    • Trigia holds a lot of information, which is good but it could be easier to get to at times.
    Incentivized
    Read full review
    NEXGEN Asset Management
    • Am currently having issues with getting PM's to generate
    • Customer service is great 75% of the time, but there are more difficult issues on the occasion that it takes me a while to hear back on, and I have to check-in
    Incentivized
    Read full review
    Usability
    IBM
    I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
    Incentivized
    Read full review
    NEXGEN Asset Management
    The mobile platform has improved a lot in the 5-6 years we've been involved. In my opinion, NEXGEN Asset Management has targeted making mobile devices as user-friendly and useful as possible for field users. NEXGEN University has been a great tool to educate the use of these mobile platforms.
    Incentivized
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    Reliability and Availability
    IBM
    In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
    Incentivized
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    NEXGEN Asset Management
    No answers on this topic
    Performance
    IBM
    TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
    Incentivized
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    NEXGEN Asset Management
    No answers on this topic
    Support Rating
    IBM
    The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
    Incentivized
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    NEXGEN Asset Management
    No answers on this topic
    Implementation Rating
    IBM
    Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
    Incentivized
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    NEXGEN Asset Management
    No answers on this topic
    Alternatives Considered
    IBM
    Much faster web based program with more category options and ease of mass batch printing.
    Incentivized
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    NEXGEN Asset Management
    Nexgen is much more widely use and required less upfront investment in training. it was also less costly than Upkeep. The marketing was about the same for both, but it seemed like a simple decision as one of our key people had used nexgen previously and had good things to say about it
    Incentivized
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    Scalability
    IBM
    TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
    Incentivized
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    NEXGEN Asset Management
    No answers on this topic
    Return on Investment
    IBM
    • It's a positive and works well with the business.
    • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
    • The pros outweigh the cons when using Tririga.
    Incentivized
    Read full review
    NEXGEN Asset Management
    • Decrease travel time by reviewing groups of work orders for scheduling multiple jobs at one location.
    • Improved work order completion rate by giving us an effective work status review tool.
    • Improved communication between all parties by having updated information in one location (on the work order).
    Incentivized
    Read full review
    ScreenShots

    NEXGEN Asset Management Screenshots

    Screenshot of The NEXGEN CMMS is a versatile software features the advanced technology to conquer the most difficult challenges and day-to-day tasks.Screenshot of Asset Management Intelligence - Used to proactively monitor and maintain aging equipment and deteriorating infrastructures in real-time, allocate CIP resources, ensure regulatory compliance, and mitigate risk with advanced predictive analytics.Screenshot of Esri ArcGIS & Vertical Assets Centric - As Esri development partners, NEXGEN's dynamic spatial capabilities come to life with tools that are built directly into NEXGEN’s proprietary GIS viewer.  NEXGEN was specifically designed with the ability to manage both horizontal and vertical assets in one system.Screenshot of Modern & Intuitive Mobile Solutions - NEXGEN mobile technology provides iOS and Android apps to perform a range of tasks with access the entire asset database in real-time, or offline in those hard-to-reach spaces.