Cisco Spaces Review
August 26, 2023

Cisco Spaces Review

Dustin Metteer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Spaces

So we use it for a variety of ways. We use it for location tracking. We have clinical communication iPads and iPhones that nurses and departments use to communicate with each other. It helps us track those. If they get lost or stolen or anything like that, we can determine where they were or if they were headed outside, which typically means they're stolen. We also use it to track. We have patient iPads that we hand out for streaming, Netflix, Hulu, that type of stuff, and we can track those. If somebody put it in a backpack and left with it or something like that, we give the patient a call and go "Hey, did you maybe wander off with one of our iPads?" Usually it's a, oh God, I'm so sorry. But we also use it, there's an integration with our wireless environment for Stanley Aeroscout. It tracks medical assets beyond the phones using BLE, and it also helps us track temperatures for our vaccines, blood banks, that type of thing. So nurses don't have to manually go open up a fridge, get out the little check box and write down the temperature. It's automated for them.

Pros

  • It does, especially while integration with other systems. That's my favorite functionality of it, is anything that we've asked it to integrate with, there's always an integration or it can be designed relatively easily.
  • It's also very user-friendly. We trained a bunch of non-technical people, our security team to be able to track and see when devices are being stolen versus being in the hospital, and how to try and secure the devices a little bit better ever.

Cons

  • I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.
  • Our organization has benefited from it by being able to locate medical devices quicker, which helps our clinical engineering team maintain the devices a lot more efficiently.
  • They aren't spending most of their time looking around for the end devices. They're spending their time doing patches, cleaning, updating the hardware, so on and so forth.
  • And then of course, like I mentioned previously, holding onto the iPads and iPhones and stuff, making sure that if they get lost we can go locate them. We found a couple in the elevator base before.

Do you think Cisco Spaces delivers good value for the price?

Yes

Are you happy with Cisco Spaces's feature set?

Yes

Did Cisco Spaces live up to sales and marketing promises?

Yes

Did implementation of Cisco Spaces go as expected?

Yes

Would you buy Cisco Spaces again?

Yes

So in our experience, it's been really well suited because we run a Cisco wireless environment. It fits perfectly for us. We've got all of the maps for our hospital and everything so it maps in all of our clients and we can track anything from medical devices to. We've even used it to track a patient at a time or two that they decided to go for a walk. And with that so especially well in that environment, an area that it wouldn't be well in is an area that doesn't have Cisco Wireless deployed.

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