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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8.5 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    N-able N-sight RMM

    Score8.7 out of 10
    N/ASolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
    Pricing
    IBM MaaS360N-able N-sight RMM
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM MaaS360N-able N-sight RMM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM MaaS360N-able N-sight RMM
    Considered Both Products
    IBM
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    35 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    35 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    IBM MaaS360N-able N-sight RMM
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM MaaS360 and N-able N-sight RMM
    Feature
    IBM MaaS360
    -
    Ratings
    N-able N-sight RMM
    10.0
    15 Ratings
    30% above category average
    Remote monitoring00 Ratings10.015 Ratings
    Network device monitoring00 Ratings10.014 Ratings
    Management Tasks
    Comparison of Management Tasks features of IBM MaaS360 and N-able N-sight RMM
    Feature
    IBM MaaS360
    -
    Ratings
    N-able N-sight RMM
    10.0
    15 Ratings
    29% above category average
    Patch Management00 Ratings10.015 Ratings
    Policy-based automation00 Ratings10.015 Ratings
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    IBM MaaS360N-able N-sight RMM
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    N-able N-central
    Score8.9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM MaaS360N-able N-sight RMM
    Likelihood to Recommend
    8.0
    (50 ratings)
    6.2
    (28 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (2 ratings)
    9.3
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    7.4
    (2 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (37 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (39 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM MaaS360N-able N-sight RMM
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    N-able
    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Incentivized
    Read full review
    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    N-able
    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Incentivized
    Read full review
    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    N-able
    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    N-able
    The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    N-able
    The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
    Incentivized
    Read full review
    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Alternatives Considered
    IBM
    Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune
    Incentivized
    Read full review
    N-able
    SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
    Incentivized
    Read full review
    Scalability
    IBM
    Rock solid, consistent solution
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    N-able
    • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
    • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
    • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
    Incentivized
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types

    N-able N-sight RMM Screenshots

    Screenshot of N-able RMM Dashboard