HYCU vs. Quest Rapid Recovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HYCU
Score 9.0 out of 10
N/A
HYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A
Quest Rapid Recovery
Score 5.0 out of 10
N/A
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
$1,819.99
Pricing
HYCUQuest Rapid Recovery
Editions & Modules
No answers on this topic
License + 1 Year 24/7 Maintenance
1,819.99
Offerings
Pricing Offerings
HYCUQuest Rapid Recovery
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing informatioon.
More Pricing Information
Community Pulse
HYCUQuest Rapid Recovery
Features
HYCUQuest Rapid Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
HYCU
8.9
Ratings
5% above category average
Quest Rapid Recovery
8.6
Ratings
1% above category average
Universal recovery9.00 Ratings6.00 Ratings
Instant recovery5.00 Ratings3.00 Ratings
Recovery verification9.00 Ratings8.00 Ratings
Business application protection8.00 Ratings8.00 Ratings
Multiple backup destinations8.00 Ratings10.00 Ratings
Incremental backup identification9.00 Ratings10.00 Ratings
Backup to the cloud10.00 Ratings10.00 Ratings
Deduplication and file compression10.00 Ratings10.00 Ratings
Snapshots9.00 Ratings10.00 Ratings
Flexible deployment9.00 Ratings8.00 Ratings
Management dashboard9.00 Ratings7.00 Ratings
Platform support10.00 Ratings10.00 Ratings
Retention options10.00 Ratings10.00 Ratings
Encryption10.00 Ratings10.00 Ratings
Best Alternatives
HYCUQuest Rapid Recovery
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HYCUQuest Rapid Recovery
Likelihood to Recommend
9.0
(0 ratings)
7.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
6.0
(0 ratings)
User Testimonials
HYCUQuest Rapid Recovery
Likelihood to Recommend
It’s well suited for Nutanix AHV data protection and includes the ability for immutable backups via WORM policy. I’m unsure of its performance in environments that use Hyper-V OR VMware for virtualization. The use of tiered backups without additional policies are great when creating new VMs, even automatically assigning a default backup policy to ensure that all workloads have at least a minimal level of data protection
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I belive AppAssure is now part of the Dell protection Suite. We have a very messy backup process where we run several backup products: one product for virtual, one for physical, Appassure for special backup needs. If you are looking at AppAssure, ask yourself if you're willing to use the entire backup suite from Dell. I feel one of the key things for backup is a single pane of glass. Can you manage a majority of your backup needs and processes from this one product
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Pros
  • Backup of virtual machines.
  • Upload to Cloud backups.
  • Recovery of databases backed up through HYCU.
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  • Backup email reporting is good.
  • Deduplication makes backing up larger jobs much more manageable.
  • Restoring files is fairly simple and quick.
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Cons
  • Better DR support guidance/best practices
  • Reporting isn’t straightforward and as customizable as I’d like
  • Including M365 backups without additional cost would be a big value add for us
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  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
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Usability
Very simple interface. Can learn it in a day. The instances where I needed a little hand holding, I just called support and they assisted immediately. That's the best of both worlds.
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No answers on this topic
Support Rating
I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
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In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
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Implementation Rating
No answers on this topic
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
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Alternatives Considered
I have used several backup programs, I selected 2 just to be brief. The best thing I see with HYCU over Veeam is that it is much more difficult for an attacker if inside the network to gain access to the backups and objects saved in the backup storage. The best part about HYCU over Bacula is that it is much easier to use and more stable. The interface alone will save you from time and energy using other products
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Price, features, and ease of use made AppAssure an easy decision for us.
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Return on Investment
  • I trust this product to protect our organization if things go badly.
  • I am able to not lose sleep thinking about backups.
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  • Because the backup software is so scalable for a Managed Service Provider, it has made managing backups for our clients daily very easy and low effort, thus increasing our revenue.
  • The software runs on a wide range of hardware which has made repurposing older equipment a very effective way of deploying it to our clients cheaply.
  • We have used the backup software for approximately 8-10 years, however the software does not seem to be getting heavily developed which means in comparison to other vendors it is going to quickly become obsolete.
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ScreenShots

HYCU Screenshots

Screenshot of HYCU