Quest Rapid Recovery

I belive AppAssure is now part of the Dell protection Suite. We have a very messy backup process where we run several backup products: one product for virtual, one for physical, Appassure for special backup needs. If you are looking at AppAssure, ask yourself if you're willing to use the entire backup suite from Dell. I feel one of the key things for backup is a single pane of glass. Can you manage a majority of your backup needs and processes from this one product

Incentivized

• Backup email reporting is good.
• Deduplication makes backing up larger jobs much more manageable.
• Restoring files is fairly simple and quick.

Incentivized

• We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
• We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
• I would like to see the repositories go away and use the type that was introduced for replay.

Incentivized

In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.

Incentivized

Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results

Incentivized

Price, features, and ease of use made AppAssure an easy decision for us.

Incentivized

• Because the backup software is so scalable for a Managed Service Provider, it has made managing backups for our clients daily very easy and low effort, thus increasing our revenue.
• The software runs on a wide range of hardware which has made repurposing older equipment a very effective way of deploying it to our clients cheaply.
• We have used the backup software for approximately 8-10 years, however the software does not seem to be getting heavily developed which means in comparison to other vendors it is going to quickly become obsolete.