HCSS is a construction software suite. It includes functionality for bidding, time card and project management, safety, planning, scheduling, equipment management, and data warehousing and reporting. Each module can be purchased separately. The suite can be hosted in the cloud.
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Raken
Score 10.0 out of 10
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Raken is a cloud-based daily reporting platform for Contractors.
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Pricing
HCSS
Raken
Editions & Modules
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Offerings
Pricing Offerings
HCSS
Raken
Free Trial
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No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
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No
Entry-level Setup Fee
Required
No setup fee
Additional Details
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HCSS
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Features
HCSS
Raken
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.
Raken is a great way to keep track of the day to day work being done on the job site. It's especially good at keeping all members of the project on the same page and all updated with the most current information on the job. Photos help assist office personnel and Project Managers of the progress on the job site.
#1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.
All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.
As mentioned, user interface appears messy and complicated at initial onset. Training is necessary but becomes easy to maneuver through after solid daily use.
The people at HCSS who I interact with, whether it is a support technician, product manager, or the HCSS President, Mike Rydin, are as passionate at making construction management for heavy civil contractors a valuable experience as I am. They want to get us emphatic, project management addicted people in to tell them why their product is not working, and work with us to design the software to work for us. HCSS is good for the heavy civil contractor; it is going to help us to manage our projects with precision, accuracy, and accountability.
Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
It is critical to select the right team to take to HCSS for implementation. They take very good care of you and your team and listen to all of your concerns. During implantation we often discuss wants and needs with VPs and Officers as they pass through to check on our progress.
We researched other software companies but none provided the depth of support and knowledge that HCSS brought to the table. HCSS is also always growing and listening to its customers. Customer support seems to remain the backbone of the company that is always striving to grow with the industry.
Raken services are available using a loud-based, free trial with effective training through documentation. The overall project management capabilities are excellent and effective for our users. Raken settings are also a simple process with a clean interface and functional features.
