Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per user/per month
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
It's terrific to have a suite of products that is built to work together, rather than having to piece tools together.
The email and calendar are the tools I use most often together. I use Gmail through Apple Mail rather than in the browser, and it works great. Also really easy to access and use my calendar.
I use the other suite of features both for my own company internally and to share files with clients. Super easy to use and share.
A single Google Workspace user should be able to have more than one Google Voice phone number (ideally)
At times, Google Meet seems a little clumsy (but I think they're about to address that with the new release...It may or may not be better. Who knows? :))
Some screen layouts are a tad clumsy, but they are sufficiently malleable that once one gets the hang of it, one can customize the environment quite a bit.
A viable (for small business), relatively-inexpensive, virtual desktop that would include/could include a Windows license or, at least close-to-perfect emulation.
It would be great if there was accommodation for those who send out a great deal of mail in a given day. Not everyone who does that is a spammer. Although, by Google standards, and relative to some others, Google allows for sending out a good bit of mail, for those who do mass volumes and would prefer not to have their own mail server, it would be good if Google could find a way to accommodate them.
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
I have not had to use much support for G Suite, but I imagine it would be a great service, as is everything else that Google provides. I've searched for questions through the help center, and that was easy to use and easy to find. I'm sure I would have no complaints.
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
We selected Google Workspace for it's ease of use and clean UI. Microsoft Office granted does have a lot of features and may be more advanced in certain areas (Excel vs sheets), however for the range of functions we need, google workspace provided the necessary features for an affordable price. In particular Outlook compared to Gmail is more outdated and clunky, and I have found more issues with Outlook's deliverability in the past than I do with Gmail. Meet is also much more modern and clean, with useful features like record and Gemini that feel much cleaner than Teams. I have also found that inviting external users (ones that don't use the same workspace as you) is much easier through google meet than teams calls. Drive also has a much cleaner UI, and easier to adopt than OneDrive.
