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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Pricing
    Google Workspace
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Google Workspace
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Google Workspace
    Considered Both Products
    Google
    Chose Google Workspace
    I've used Microsoft Teams (and sometimes still do for client projects with Teams being the client's workspace), but I find it to be a difficult and cumbersome work environment to manage and navigate.
    Incentivized
    Chose Google Workspace
    Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from …
    Incentivized
    Chose Google Workspace
    never looked at anyone else - we knew Google Workspace was right for us!
    Incentivized
    Chose Google Workspace
    We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email …
    Incentivized
    Chose Google Workspace
    I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which …
    Incentivized
    Chose Google Workspace
    It is like a one stop shop for all the software needed at work. Easy to create an account and easy to access.
    Incentivized
    Chose Google Workspace
    Google Workspace huge advantage is the interface that everyone is familiar with (from using personal Google services). Also, the administration panel is straightforward and easy to use - does not require expert tech knowledge to move around. As a result, it is a perfect tool …
    Incentivized
    Chose Google Workspace
    Simpler onboarding and most used tool by SMEs
    Incentivized
    Chose Google Workspace
    Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced …
    Incentivized
    Chose Google Workspace
    Though Microsoft offers some great ideas to help you better your work, I believe Google tops Microsoft in the area of office applications. Google mail, Google Sheets, Google forms, Google Docs, Google Calendar, Google Drive, and Google Video Meetings are easy to use to …
    Incentivized
    Chose Google Workspace
    Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film …
    Incentivized
    Chose Google Workspace
    Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as …
    Incentivized
    Chose Google Workspace
    Slack has more IT functional integrations that Google Chat/Spaces at this time. It is being used in more of a "shadow IT" configuration currently with a limited set of paid licenses. Facebook for Business was missing key integrations and with Google Spaces/Currents, it was …
    Incentivized
    Chose Google Workspace
    Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is …
    Incentivized
    Chose Google Workspace
    I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get …
    Incentivized
    Chose Google Workspace
    There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is …
    Incentivized
    Chose Google Workspace
    The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data.
    Incentivized
    Chose Google Workspace
    From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often …
    Incentivized
    Chose Google Workspace
    I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble …
    Incentivized
    Chose Google Workspace
    We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same …
    Incentivized
    Chose Google Workspace
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. …
    Incentivized
    Chose Google Workspace
    Microsoft Office 365 - I like Google better because of the overall usability and simpler interface. This was made most apparent for me when I compared the calendars - Outlook calendar is not as user friendly as Google. Google makes navigation, events, reminders etc. easier to …
    Incentivized
    Chose Google Workspace
    Google Workspace is far superior to any email client or storage system on the market. Google Workspace combines everything good about each of these other services and then adds some additional features to make it the best all around productivity system out there. The best part …
    Incentivized
    Chose Google Workspace
    They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word …
    Incentivized
    Chose Google Workspace
    We decided to use Google Workspace [(formerly G Suite)] because of the breadth of services offered, no need to purchase or manage a large corporate infrastructure to run all the services, it is extremely easy to get up and running in a matter of minutes, and the cost of service …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    53 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    43 Answers
    Best Alternatives
    Google Workspace
    Small Businesses
    Google Workspace Essentials
    Score9.1 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score10 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score8.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Google Workspace
    Likelihood to Recommend
    9.6
    (116 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    Usability
    9.5
    (7 ratings)
    Support Rating
    2.2
    (12 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    User Testimonials
    Google Workspace
    Likelihood to Recommend
    Google
    I find that google workspace covers all the bases that I would need my day to day work solution to offer. Workspace is perfect if you're someone working in sales who regularly sets up and hosts meetings. The meet solution is reliable, the transcription through Gemini is almost always perfect, and the recording function is easy to use. Calendar backs this up well by being simple and easy to use. Although having the ability to share your calendar link for people to book in meetings would elevate this further. You can also never go wrong with Gmail, it is reliable, has strong spam filters and rarely ever goes down. On the flip side, despite Docs, Slides and Sheets covering the basic functionalities that you would need to create a good base level of documents, it does lack some advanced functionalities that other providers offer. Especially in Sheets, I use sheets regularly for importing and exporting data for cold outreach, it works perfectly fine for this, but if you were looking to start creating dashboards etc using sheets as the base for this, it can start to get a bit tricky and limited.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Usability
    Google
    On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
    Incentivized
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    ScreenShots