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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Microsoft Entra ID

    Score8.6 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    Pricing
    Google WorkspaceMicrosoft Entra ID
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    Offerings
    Pricing Offerings
    Google WorkspaceMicrosoft Entra ID
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google WorkspaceMicrosoft Entra ID
    Considered Both Products
    Google
    Chose Google Workspace
    Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party …
    Incentivized
    Chose Google Workspace
    Google Drive [(formerly G Suite)] is so much better for collaboration than Microsoft Office. But Office is still used by so much of the world, it's necessary as well. Having Azure Active Directory for Windows is a nice addition to an onsite active directory, and offers many …
    Incentivized
    Microsoft
    Chose Microsoft Entra ID
    Google Workspace is really pretty much the only other primary competitor. And again, Microsoft has just been the standard for so many years and it was in place at the organization when I was first brought on at the beginning of my tenure. And so it didn't seem logical to switch …
    Incentivized
    Chose Microsoft Entra ID
    I still prefer using the Microsoft Solution.
    Incentivized
    Chose Microsoft Entra ID
    So G Suite and I mean I've used on-Prem Active Directory. Those are really the competitors Jam for the Mac side of things, but that's a whole other story. Microsoft is the leader in that atmosphere for sure.
    Incentivized
    Chose Microsoft Entra ID
    Entra ID is more intuitive than G-Suite mainly because Windows Server users and admins will already find the UI and workflows familiar. API access and management is easier to access and work with. Documentation is more comprehensive too, in my experience. Entra ID also appears …
    Incentivized
    Chose Microsoft Entra ID
    Microsoft Entra ID offers the same or very similar services to the other products but in a package that is familiar and recognizable to everyone. It enjoys better community support and world-class security and reliability.
    Incentivized
    Chose Microsoft Entra ID
    Honestly, it was recommended from my MSSP to use. So nothing else was compared to it.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    53 Answers
    99%
    Would buy again
    150 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    49 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    52 Answers
    99%
    Happy with the feature set
    149 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    41 Answers
    96%
    Lived up to sales and marketing promises
    107 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    43 Answers
    96%
    Implementation went as expected
    128 Answers
    Features
    Google WorkspaceMicrosoft Entra ID
    Identity Management
    Comparison of Identity Management features of Google Workspace and Microsoft Entra ID
    Feature
    Google Workspace
    -
    Ratings
    Microsoft Entra ID
    8.6
    94 Ratings
    6% above category average
    ID-Management Access Control00 Ratings8.992 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.192 Ratings
    Multi-Factor Authentication00 Ratings9.393 Ratings
    Password Management00 Ratings8.889 Ratings
    Account Provisioning and De-provisioning00 Ratings8.988 Ratings
    ID Management Workflow Automation00 Ratings7.569 Ratings
    ID Risk Management00 Ratings8.071 Ratings
    Best Alternatives
    Google WorkspaceMicrosoft Entra ID
    Small Businesses
    Google Workspace Essentials
    Score9.1 out of 10
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score10 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score8.8 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceMicrosoft Entra ID
    Likelihood to Recommend
    9.6
    (116 ratings)
    9.0
    (121 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    9.4
    (15 ratings)
    Usability
    9.5
    (7 ratings)
    7.4
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    2.2
    (12 ratings)
    7.1
    (21 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.7
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.4
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Google WorkspaceMicrosoft Entra ID
    Likelihood to Recommend
    Google
    I find that google workspace covers all the bases that I would need my day to day work solution to offer. Workspace is perfect if you're someone working in sales who regularly sets up and hosts meetings. The meet solution is reliable, the transcription through Gemini is almost always perfect, and the recording function is easy to use. Calendar backs this up well by being simple and easy to use. Although having the ability to share your calendar link for people to book in meetings would elevate this further. You can also never go wrong with Gmail, it is reliable, has strong spam filters and rarely ever goes down. On the flip side, despite Docs, Slides and Sheets covering the basic functionalities that you would need to create a good base level of documents, it does lack some advanced functionalities that other providers offer. Especially in Sheets, I use sheets regularly for importing and exporting data for cold outreach, it works perfectly fine for this, but if you were looking to start creating dashboards etc using sheets as the base for this, it can start to get a bit tricky and limited.
    Incentivized
    Read full review
    Microsoft
    It is especially good for organizations that are otherwise in the Microsoft ecosystem (Microsoft 365 applications). Microsoft Entra ID is really well supported sign-in method in various SaaS-applications and they often have step-by-step guides how to deploy the SSO with Microsoft Entra ID. It's less suitable for organizations that might use other productivity tools than M365 or do not have Windows-based computers.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Microsoft
    • Single Sign-on helps ease the user experience, allowing users to avoid typing multiple passwords.
    • The identity and management are straightforward to use and easy to connect to other applications, as well as third-party applications.
    • The support of remote work. Nowadays, many people work from home and need to access their accounts. Microsoft Enterprise ID gives secure access to the company data.
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Microsoft
    • Probably the most primary thing is just the interface itself. It's frequently changing and so oftentimes we kind of have to go back and redocument our processes for our IT staff because the steps that they would take to perform a task one month. Now it's a totally different staff, new dashboard, even a new name for the product or the feature. So it would be nice if that stuff was a little bit more consistent.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
    Read full review
    Usability
    Google
    On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
    Incentivized
    Read full review
    Microsoft
    I mean it's pretty good. It is click, click. I mean, oftentimes I can go to the expert or layer two support to get help. Suddenly I go to them. So it has to be pretty useful to be honest. I do a lot of, and there's a lot of, you could do research quickly online to find out how to do certain things. I think that's the only thing we can improve to in terms of kind of a best practice path is setting up it. But because I'm it profess of tons of years in co-management services, I can figure it out. But for others they may not be able to figure it out. You still need an IT person of course to translate all of that. But to me pretty straightforward. I come from the days of directory from 2008, 2000, Microsoft server 2000.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
    Incentivized
    Read full review
    Online Training
    Google
    No answers on this topic
    Microsoft
    Most training was internally produced
    Incentivized
    Read full review
    Implementation Rating
    Google
    nothing to say
    Read full review
    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Microsoft
    We've used other Microsoft products and we've also used some standalone products, like each application you can have its own identity, so we've looked at some of those too, but we try to use the Entra ID as much as possible because it offers a wider range of reliability.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
    Read full review
    Scalability
    Google
    No answers on this topic
    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
    Incentivized
    Read full review
    Professional Services
    Google
    No answers on this topic
    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
    Read full review
    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Microsoft
    • I think it's had positive. It's enabled us to make authentication easier and more streamlined across the organization from frontline workers to back office workers.
    • It's allowed us to really adopt authentication policies and methods that suit that user and their work environment.
    Incentivized
    Read full review
    ScreenShots