Google Search Appliance (discontinued) vs. Site Search 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Search Appliance (discontinued)
Score 9.4 out of 10
N/A
The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A
Site Search 360
Score 0.0 out of 10
N/A
Site Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores. Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request. Flexible crawler: Site Search 360 can crawl as much or as little as desired. Ease of implementation: The user only needs to add one snippet of code to add site…
$9
per month per installation
Pricing
Google Search Appliance (discontinued)Site Search 360
Editions & Modules
No answers on this topic
Free
$0
per month per user
Columbo
$9
per month per installation
Holmes (Most Popular Plan)
$49
per month per installation
Holmes Pro (including eCommerce Search)
$89
per month per installation
Batman
$119
per month per installation
Batman Pro (including eCommerce Search)
$374
per month per installation
Offerings
Pricing Offerings
Google Search Appliance (discontinued)Site Search 360
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsYearly plans come with a 10% discount. All automatic payments are processed by Stripe, which accepts all major credit and debit cards worldwide. We also support SEPA (for Europe-based clients) and Paypal. We can offer direct invoicing and payment via bank transfer or cheque, but this is only available when paying in advance for a yearly Batman plan.
More Pricing Information
Community Pulse
Google Search Appliance (discontinued)Site Search 360
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User Ratings
Google Search Appliance (discontinued)Site Search 360
Likelihood to Recommend
7.0
(2 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google Search Appliance (discontinued)Site Search 360
Likelihood to Recommend
Discontinued Products
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
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Semknox GmbH
No answers on this topic
Pros
Discontinued Products
  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
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Semknox GmbH
No answers on this topic
Cons
Discontinued Products
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
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Semknox GmbH
No answers on this topic
Support Rating
Discontinued Products
Neutral rating because I've never needed support.
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Semknox GmbH
No answers on this topic
Alternatives Considered
Discontinued Products
Google search has always been superior. No other search engine application can even come close.
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Semknox GmbH
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Return on Investment
Discontinued Products
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
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Semknox GmbH
No answers on this topic
ScreenShots

Site Search 360 Screenshots

Screenshot of Site Search 360 search bar is fully customizable to best suit your website theme.Screenshot of Site Search 360 query, autocomplete and smart suggestions organized in result groups for a more efficient and user-friendly searchScreenshot of Site Search 360 query and search results page preview with neatly organized results and highlighted data points for a smoother navigation.Screenshot of Smart filtersScreenshot of Intuitive dashboard with insightful analyticsScreenshot of As you type suggestions and results