Freshping (discontinued) vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshping (discontinued)
Score 7.4 out of 10
N/A
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
$11
per month, billed annually
N-able N-sight RMM
Score 8.6 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
Freshping (discontinued)N-able N-sight RMM
Editions & Modules
Blossom - 60 checks (can add more checks)
$11.00
per month, billed annually
Garden - 80 checks (can add more checks)
$36.00
per month, billed annually
Sprout
Free
50 checks (none additional)
No answers on this topic
Offerings
Pricing Offerings
Freshping (discontinued)N-able N-sight RMM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery additional 10 checks - $8/month billed annually
More Pricing Information
Community Pulse
Freshping (discontinued)N-able N-sight RMM
Features
Freshping (discontinued)N-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Freshping (discontinued)
4.8
Ratings
47% below category average
N-able N-sight RMM
10.0
Ratings
30% above category average
Remote monitoring7.50 Ratings10.00 Ratings
Network device monitoring2.00 Ratings10.00 Ratings
Multiple Server Monitoring4.50 Ratings00 Ratings
Multi-device monitoring2.00 Ratings00 Ratings
Automated alerts and notifications8.00 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Freshping (discontinued)
8.0
Ratings
8% above category average
N-able N-sight RMM
10.0
Ratings
29% above category average
Policy-based automation8.00 Ratings10.00 Ratings
Patch Management00 Ratings10.00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Freshping (discontinued)
6.2
Ratings
20% below category average
N-able N-sight RMM
-
Ratings
Performance data reports8.00 Ratings00 Ratings
Customizable reporting4.00 Ratings00 Ratings
Data visualization6.50 Ratings00 Ratings
Best Alternatives
Freshping (discontinued)N-able N-sight RMM
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.8 out of 10
Action1
Action1
Score 9.5 out of 10
Medium-sized Companies
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.2 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.2 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Freshping (discontinued)N-able N-sight RMM
Likelihood to Recommend
7.5
(0 ratings)
6.2
(0 ratings)
Usability
9.0
(0 ratings)
9.3
(0 ratings)
Support Rating
10.0
(0 ratings)
7.4
(0 ratings)
User Testimonials
Freshping (discontinued)N-able N-sight RMM
Likelihood to Recommend
Freshping is suitable for anyone looking for a service to monitor the status of applications without much trouble and effort on it. The free tier will sure be enough for a lot of users. I wouldn't recommend this if you need very customized checks to define being up or down of course, or a very custom status page.
Read full review
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
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  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
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Cons
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
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  • There are so many features and options that it can be overwhelming in the beginning.
  • Wish there was a way to add custom fields to reports.
  • The GUI is crowded or links aren't clearly described on certain pages. I find myself forgetting how to get to certain views.
  • The software can start to lag after a while even if the hardware is specced out correctly. I would definitely recommend over-speccing the device.
  • API is just OK, wish they would put more effort into this.
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Usability
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
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The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
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The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Alternatives Considered
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being completely free to use. Compared to PRTG, it is much easier to create a systems status/uptime page for the end users to view.
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We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
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Return on Investment
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
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  • The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
  • The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
  • We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard