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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshping (discontinued)

    Score7.4 out of 10
    N/AFreshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.

    $11

    per month, billed annually

    N-able N-sight RMM

    Score8.7 out of 10
    N/ASolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
    Pricing
    Freshping (discontinued)N-able N-sight RMM
    Editions & Modules
    Blossom - 60 checks (can add more checks)
    $11.00
    per month, billed annually
    Garden - 80 checks (can add more checks)
    $36.00
    per month, billed annually
    Sprout
    Free
    50 checks (none additional)
    No answers on this topic
    Offerings
    Pricing Offerings
    Freshping (discontinued)N-able N-sight RMM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEvery additional 10 checks - $8/month billed annually—
    More Pricing Information
    Community Pulse
    Freshping (discontinued)N-able N-sight RMM
    Considered Both Products
    Discontinued Products
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Freshping (discontinued)N-able N-sight RMM
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Freshping (discontinued) and N-able N-sight RMM
    Feature
    Freshping (discontinued)
    4.8
    2 Ratings
    47% below category average
    N-able N-sight RMM
    10.0
    15 Ratings
    30% above category average
    Remote monitoring7.52 Ratings10.015 Ratings
    Network device monitoring2.01 Ratings10.014 Ratings
    Multiple Server Monitoring4.52 Ratings00 Ratings
    Multi-device monitoring2.01 Ratings00 Ratings
    Automated alerts and notifications8.02 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Freshping (discontinued) and N-able N-sight RMM
    Feature
    Freshping (discontinued)
    8.0
    1 Ratings
    8% above category average
    N-able N-sight RMM
    10.0
    15 Ratings
    29% above category average
    Policy-based automation8.01 Ratings10.015 Ratings
    Patch Management00 Ratings10.015 Ratings
    Reporting
    Comparison of Reporting features of Freshping (discontinued) and N-able N-sight RMM
    Feature
    Freshping (discontinued)
    6.2
    2 Ratings
    20% below category average
    N-able N-sight RMM
    -
    Ratings
    Performance data reports8.02 Ratings00 Ratings
    Customizable reporting4.01 Ratings00 Ratings
    Data visualization6.52 Ratings00 Ratings
    Best Alternatives
    Freshping (discontinued)N-able N-sight RMM
    Small Businesses
    No answers on this topic
    Panda Systems Management
    Score9.8 out of 10
    Medium-sized Companies
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    N-able N-central
    Score8.9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score9.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Freshping (discontinued)N-able N-sight RMM
    Likelihood to Recommend
    7.5
    (2 ratings)
    6.2
    (28 ratings)
    Usability
    9.0
    (2 ratings)
    9.3
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.4
    (2 ratings)
    User Testimonials
    Freshping (discontinued)N-able N-sight RMM
    Likelihood to Recommend
    Discontinued Products
    Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
    Incentivized
    Read full review
    N-able
    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The UI is neat. It's very easy to use, and with lots of information.
    • It's very easy to set up.
    • The "badge" feature is interesting for showing up on institutional website.
    Incentivized
    Read full review
    N-able
    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Better integration with Freshservice to generate tickets
    • Monitor internal systems
    • Better ability to customize
    Incentivized
    Read full review
    N-able
    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
    Incentivized
    Read full review
    N-able
    The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
    Incentivized
    Read full review
    N-able
    The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
    Incentivized
    Read full review
    N-able
    SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Good visual for end users
    • Adds another check to verify uptime/outages
    • Cost for us was free, so we had nothing to lose by adding it
    Incentivized
    Read full review
    N-able
    • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
    • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
    • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
    Incentivized
    Read full review
    ScreenShots

    N-able N-sight RMM Screenshots

    Screenshot of N-able RMM Dashboard