Flexport vs. SAP Transportation Management

Flexport changed the way we looked at importing. Prior to Flexport, importing was a bit of a black box, with low transparency which meant adding a buffer to shipment times to account for unforeseen delays. Historically we had inboxes full of documents with no roll-up view. Now we have a roll-up view, and visibility to underlying documents should we ever need them.

Incentivized

Haven't worked with alternatives so I can't tell you where something else would be better suited

Incentivized

• Real time visualization of importing status.
• Dedicated staff members on the back end who genuinely care about doing good work.
• Native reporting dashboard.
• Search function for all historical shipments.

Incentivized

• Order capture and management
• End to end order flow visibility
• tailored for shippers

Incentivized

• Occasionally we're asked to provide duplicate information (HTS codes, or documentation).

Incentivized

• Its going to be retired soon, what is the improvements I have to provide at this moment.

Incentivized

I think it does a great job being a full platform that has many different features while maintaining an easy to use UI.

Incentivized

Support teams are fantastic. I've been lucky enough to meet teams from NY, LA and HK offices. They have prioritized building a culture of talented and energetic people who push projects and tasks forward. They don't sit back and wait for things to happen they're constantly pushing things forward to be on time with all information organized and ready.

Incentivized

Historically we worked with and agent who and did not have a software platform like Flexport. We made the decision to test volume, and they quickly earned the rest of our business. The on boarding process was easy, pricing was competitive and the product delivered in every way we were promised.

Incentivized

It allows to integrate an e2e flow from business process to finance and people management, which in logistic business are the resources for logistic execution. Analytics are obviously allows us to analyze the metrics and make data driven decisions.

Incentivized

• Increase in confidence and visibility into shipping timeline.
• Increased historical data access, trending and reporting.

Incentivized

• It has not had a monetary impact.

Incentivized