FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.
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Revenue.io
Score 7.8 out of 10
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Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that…
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Pricing
FastCall
Revenue.io
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FastCall
Revenue.io
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
FastCall
Revenue.io
Features
FastCall
Revenue.io
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
FastCall
8.0
Ratings
11% above category average
Revenue.io
7.3
Ratings
1% above category average
Contact preview
7.00 Ratings
7.10 Ratings
Dialer-CRM integration
10.00 Ratings
8.00 Ratings
Call notes & tags
6.00 Ratings
7.00 Ratings
Automatic call logging
9.00 Ratings
7.10 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
FastCall
7.9
Ratings
3% above category average
Revenue.io
6.9
Ratings
10% below category average
Outbound dialing
9.00 Ratings
7.10 Ratings
Inbound routing
9.00 Ratings
7.10 Ratings
Custom caller ID
8.00 Ratings
00 Ratings
Click-to-call
5.00 Ratings
8.00 Ratings
Recorded voicemail drop
10.00 Ratings
7.00 Ratings
Dialer contact import
7.00 Ratings
7.10 Ratings
Campaign & list management
7.00 Ratings
5.10 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Despite a few of the design/interface frustrations, Revenue.io (RingDNA) is a powerful that is well made and continues to improve. Conversation AI, while underutilized at our company, can provide great value to any Sales team if used correctly. I look forward to seeing what new changes come our way
Cannot press [enter] to call, you need to manually click on the call button
There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
When you go into "Contacts" in the dialer and search for someone, it does not predictively auto-populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching. Not a huge deal since I am primarily searching for people in Salesforce, but it would be nice to have this in dialer as well.
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
They have a dedicated support team to assist with any questions or issues users may encounter while using the application. However, this feature makes this platform live and steady
Revenue.io to evaluate its performance in terms of page load times or report completion. Regarding integration with other software or systems, its integration with other tools is designed to work seamlessly with other tools and systems without slowing them down. Furthermore, integration does not affect its efficiency and leads to smooth work
It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
Overall, Revenue.io is a highly scalable platform that can adapt to the needs of businesses of varying sizes and industries. The program handles large volumes of data and users, making it suitable for companies with complex revenue management needs. Moreover, the cloud-based infrastructure allows the platform to scale up or down quickly based on changing business needs.