TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eWebinar

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    eWebinar turns videos into an interactive webinar that can be automated by setting it on a recurring schedule. Designed for customer success and marketing teams, eWebinar saves the user from doing the same, boring webinar over and over again. Companies can use eWebinar to scale up to 100+ webinars per month with NO LIVE HOST. Features: Live chat that lets users hop in to respond in real time to later through email (like support chat systems) Manage chats from admin…

    $49

    per month

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    eWebinarTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    eWebinarTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    eWebinarTeamViewer
    Considered Both Products
    eWebinar
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    313 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    290 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    342 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    234 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    290 Answers
    Features
    eWebinarTeamViewer
    Remote Administration
    Comparison of Remote Administration features of eWebinar and TeamViewer
    Feature
    eWebinar
    -
    Ratings
    TeamViewer
    8.4
    470 Ratings
    4% below category average
    File transfer00 Ratings8.7440 Ratings
    Instant message00 Ratings8.5406 Ratings
    Access to sleeping/powered-off computers00 Ratings7.9305 Ratings
    Session record00 Ratings8.5307 Ratings
    Annotations00 Ratings7.387 Ratings
    Best Alternatives
    eWebinarTeamViewer
    Small Businesses
    GoTo Webinar
    Score8.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Webex Webinars
    Score9.2 out of 10
    BeyondTrust Remote Support
    Score8.8 out of 10
    Enterprises
    BlueJeans Events (discontinued)
    Score9.8 out of 10
    BeyondTrust Remote Support
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eWebinarTeamViewer
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (64 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    eWebinarTeamViewer
    Likelihood to Recommend
    eWebinar
    eWebinar is a terrific platform for teams to get up and running almost instantly with 'evergreen' webinar content. If you have an existing recording it can be up and live in very short order and delivering ongoing value within the hour. (We've been running evergreens for over 8 years so feel we have standing here!)
    Incentivized
    Read full review
    TeamViewer
    If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
    Incentivized
    Read full review
    Pros
    eWebinar
    No answers on this topic
    TeamViewer
    • Quick support is an nice feature to make it easy for the end user to download and use
    • Easy to connect using numbers
    • The connection is always good when connected to an end user
    • The tool is easy to use, the buttons are easy to understand what the use for it is
    Incentivized
    Read full review
    Cons
    eWebinar
    No answers on this topic
    TeamViewer
    • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
    • Pricing tier for small teams can be improved.
    • Live subtitles for audio from remote device can be implemented.
    Incentivized
    Read full review
    Likelihood to Renew
    eWebinar
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    eWebinar
    Easy and intuitive and way ahead of the competition we've tried over the years.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    eWebinar
    No answers on this topic
    TeamViewer
    Always available if setup correctly.
    Incentivized
    Read full review
    Performance
    eWebinar
    No answers on this topic
    TeamViewer
    The application is built on VNC which is a very stable technology.
    Read full review
    Support Rating
    eWebinar
    No answers on this topic
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    eWebinar
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    eWebinar
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    eWebinar
    No answers on this topic
    TeamViewer
    We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
    Read full review
    Alternatives Considered
    eWebinar
    No answers on this topic
    TeamViewer
    AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
    Incentivized
    Read full review
    Scalability
    eWebinar
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    eWebinar
    No answers on this topic
    TeamViewer
    Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
    • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
    • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
    • We can work from home or support our service technicians on the field any place, any time.
    Incentivized
    Read full review
    ScreenShots

    eWebinar Screenshots

    Screenshot of Interactive presentation roomScreenshot of Easy program interactions to show up at specific moments in timeScreenshot of Flexible, recurring scheduleScreenshot of Mobile friendly chat adminScreenshot of Beautiful and actionable analyticsScreenshot of No code registration page and widgets to install anywhere

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations