TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EpicCare EMR

    Score7.8 out of 10
    N/AEpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A

    CareLogic EHR

    Score10 out of 10
    N/AQualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
    Pricing
    EpicCare EMRCareLogic EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EpicCare EMRCareLogic EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Features
    EpicCare EMRCareLogic EHR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic EpicCare EMR and CareLogic EHR
    Feature
    Epic EpicCare EMR
    10.0
    2 Ratings
    28% above category average
    CareLogic EHR
    4.2
    3 Ratings
    57% below category average
    Claims management10.01 Ratings4.02 Ratings
    Coding10.02 Ratings4.92 Ratings
    Patient billing00 Ratings3.92 Ratings
    Financial Reporting00 Ratings3.93 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic EpicCare EMR and CareLogic EHR
    Feature
    Epic EpicCare EMR
    8.8
    1 Ratings
    11% above category average
    CareLogic EHR
    6.5
    3 Ratings
    19% below category average
    Rule-based scheduling10.01 Ratings7.83 Ratings
    Automated appointment reminders5.01 Ratings00 Ratings
    Multi-location support10.01 Ratings3.93 Ratings
    Calendar interface10.01 Ratings7.72 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic EpicCare EMR and CareLogic EHR
    Feature
    Epic EpicCare EMR
    9.3
    2 Ratings
    25% above category average
    CareLogic EHR
    5.6
    6 Ratings
    26% below category average
    Charting / document management10.02 Ratings6.04 Ratings
    Templates5.02 Ratings3.04 Ratings
    Patient portal10.01 Ratings10.03 Ratings
    Mobile/tablet support10.02 Ratings5.82 Ratings
    Fax integration10.01 Ratings2.01 Ratings
    Integration with other EMR and PM systems8.02 Ratings2.01 Ratings
    Workflow automation10.02 Ratings6.73 Ratings
    Speech recognition10.01 Ratings00 Ratings
    Customization10.02 Ratings7.73 Ratings
    E-prescribing10.02 Ratings7.73 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic EpicCare EMR and CareLogic EHR
    Feature
    Epic EpicCare EMR
    10.0
    2 Ratings
    18% above category average
    CareLogic EHR
    4.5
    6 Ratings
    60% below category average
    HIPAA compliance10.02 Ratings10.06 Ratings
    Role-based permission levels10.02 Ratings1.04 Ratings
    Data backups and redundancy10.02 Ratings6.04 Ratings
    Local mode / networking failsafe10.02 Ratings1.03 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic EpicCare EMR and CareLogic EHR
    Feature
    Epic EpicCare EMR
    9.0
    2 Ratings
    17% above category average
    CareLogic EHR
    2.6
    4 Ratings
    98% below category average
    Task tracking10.02 Ratings5.83 Ratings
    Specialty-specific workflows7.02 Ratings1.03 Ratings
    Multi-office / multi-physician capabilities10.02 Ratings1.14 Ratings
    Best Alternatives
    EpicCare EMRCareLogic EHR
    Small Businesses
    RXNT
    Score8 out of 10
    RXNT
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    athenaClinicals
    Score9.6 out of 10
    Enterprises
    Epic
    Score9.5 out of 10
    Epic
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EpicCare EMRCareLogic EHR
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (6 ratings)
    Performance
    -
    (0 ratings)
    3.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    EpicCare EMRCareLogic EHR
    Likelihood to Recommend
    Epic
    Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
    Incentivized
    Read full review
    Qualifacts Systems
    Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
    Incentivized
    Read full review
    Pros
    Epic
    • One centralized location for medical records review, retrieval, additions/updates, etc.
    • User-friendly application.
    • Well know in the field, therefore training is easier than with a foreign (unknown) system.
    Incentivized
    Read full review
    Qualifacts Systems
    • Schedule based- the schedule is easy to use.
    • Documentation tied to appointment- no question regarding what to complete when a client comes in.
    • Prescription software integration with PDMP- no need to check state sites.
    Incentivized
    Read full review
    Cons
    Epic
    • Med Order simplification.
    • Easy workflow.
    • AI prediction.
    Incentivized
    Read full review
    Qualifacts Systems
    • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
    • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
    • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
    Incentivized
    Read full review
    Performance
    Epic
    No answers on this topic
    Qualifacts Systems
    The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
    Incentivized
    Read full review
    Support Rating
    Epic
    The Company normally responds to most requests. At times, however, the response times are longer than expected.
    Incentivized
    Read full review
    Qualifacts Systems
    The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
    Incentivized
    Read full review
    Alternatives Considered
    Epic
    Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
    Incentivized
    Read full review
    Qualifacts Systems
    CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
    Incentivized
    Read full review
    Return on Investment
    Epic
    • I am not up to speed on the ROI for the product.
    • The product is average in terms of what it provides our organization.
    Incentivized
    Read full review
    Qualifacts Systems
    • No more paper records.
    • Prescriptions never get lost.
    • Staff have many complaints about work flow.
    • New hire training has to be ongoing- it's hard to learn.
    Incentivized
    Read full review
    ScreenShots

    CareLogic EHR Screenshots

    Product screenshotProduct screenshotScreenshot of Client profile/dashboardScreenshot of Form builderScreenshot of Client list / caseloadScreenshot of Menu management tools