Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.
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Pricing
CareLogic EHR
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
CareLogic EHR
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
Required
Additional Details
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More Pricing Information
Community Pulse
CareLogic EHR
Considered Both Products
Qualifacts Systems
Verified User
Chose CareLogic EHR
Cerner was much less organized, and users in our company generally felt it was harder to utilize. There was less options for customization that fit our specific use demographics, and crashing was much more frequent. Obtaining hard copies through Carelogic EHR, by Qualifacts is …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Manager in Sales at Places for People (Hospital & Health Care, 201-500 employees)
Chose CareLogic EHR
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose CareLogic EHR
CareLogic is severely lacking compared to systems such as Allscripts and EPIC. Even NextGen has more options for medical professionals for charting, achieving quality improvement measures, and medication e-prescribing and tracking.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Clinical Operations Director in Professional Services at Odyssey Family Counseling Center (Mental Health Care, 11-50 employees)
Chose CareLogic EHR
CareLogic is extremely user friendly and intuitive. It also has a very nice Windows-based user interface which is pleasant to look at and easy to read.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
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Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
No answers on this topic
Implementation went as expected
No answers on this topic
Features
CareLogic EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of CareLogic EHR
Feature
CareLogic EHR
4.2
3 Ratings
57% below category average
Claims management
4.02 Ratings
Coding
4.92 Ratings
Patient billing
3.92 Ratings
Financial Reporting
3.93 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of CareLogic EHR
Feature
CareLogic EHR
6.5
3 Ratings
19% below category average
Rule-based scheduling
7.83 Ratings
Multi-location support
3.93 Ratings
Calendar interface
7.72 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of CareLogic EHR
Feature
CareLogic EHR
5.6
6 Ratings
26% below category average
Charting / document management
6.04 Ratings
Templates
3.04 Ratings
Patient portal
10.03 Ratings
Mobile/tablet support
5.82 Ratings
Fax integration
2.01 Ratings
Integration with other EMR and PM systems
2.01 Ratings
Workflow automation
6.73 Ratings
Customization
7.73 Ratings
E-prescribing
7.73 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of CareLogic EHR
Feature
CareLogic EHR
4.5
6 Ratings
59% below category average
HIPAA compliance
10.06 Ratings
Role-based permission levels
1.04 Ratings
Data backups and redundancy
6.04 Ratings
Local mode / networking failsafe
1.03 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of CareLogic EHR
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
