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EpicCare EMR

Score7.8 out of 10

10 Reviews and Ratings

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What is EpicCare EMR?

EpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).

Categories & Use Cases

Key Features

Learn about the best (and worst!) features EpicCare EMR has to offer, as determined by TrustRadius' reviewers.
Based on 10 ratings of EpicCare EMR's features
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Top Performing Features

  • Claims management

    This includes claim scrubbing, electronic claim submission, and automated claim tracking.

    Category average: 5.8

  • Coding

    The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

    Category average: 7.1

  • Rule-based scheduling

    The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

    Category average: 6.6

Areas for Improvement

  • Specialty-specific workflows

    The software accounts for different workflow options based on discipline or specialty.

    Category average: 6

  • Automated appointment reminders

    Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

    Category average: 7.8

  • Templates

    The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

    Category average: 6.7

Most Frequent Users

Top 3 industries using Epic EpicCare EMR
Based on HG Insights installation data
View all Reviews
#1 most frequent

Health Care and Social Assistance

61.3%

788 installations of 1,286

#2 most frequent

Professional, Scientific, and Technical Services

8.1%

104 installations of 1,286

#3 most frequent

Educational Services

6.3%

81 installations of 1,286

Reviews

What users are saying about EpicCare EMR.
View all reviews

Epic: A Review by a Finance Director

Incentivized
Carmen MusitanoView profile
Regional BOD in Finance and Accounting at Lancaster BH Hosp. (10,001+ employees employees)

Pros

  • One centralized location for medical records review, retrieval, additions/updates, etc.
  • User-friendly application.
  • Well know in the field, therefore training is easier than with a foreign (unknown) system.

Cons

  • Enhancements should be able to be implemented quickly and at minimal cost.
  • System uptime can always be improved. Downtown for system enhancements can be problematic.

Return on Investment

  • I am not up to speed on the ROI for the product.
  • The product is average in terms of what it provides our organization.

Alternatives Considered

IBM ProtecTier

Other Software Used

Cerner Soarian Clinicals

One of the best EMRs

Incentivized
Verified User
Administrator in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

At our ENT clinic, we use Epic EpicCare for our EMR. The EMR is integrated with the hospital and all of the affiliates. Makes intra-hospital and clinic notes easy to see and pull. Medical history and scope of patient problems are present. Like the easy integration of orders and medications. An extra benefit is integration on UpToDate. Med refills, nurses' notes, and patient messaging are all on one platform. Best platform for patient management. Simple to use smart phrases. Don’t like how some orders are difficult to place if you don’t know the right keywords to use. One of the best EMR systems compared to others. Able to use a mobile phone/tablet to add handwritten notes and pictures. Voice dictation is a plus.

Pros

  • Medical Records
  • Prescriptions
  • Med Orders
  • Refills

Cons

  • Med Order simplification.
  • Easy workflow.
  • AI prediction.

Most Important Features

  • Fast patient overview.
  • Fast Orders.
  • Pharmacy integration.

Return on Investment

  • Easy way to track records.
  • Worth the ROI.
  • Saves time.
  • Less paperwork.

Alternatives Considered

Cerner HealtheIntent and Allscripts Sunrise EHR

Other Software Used

Microsoft 365 (formerly Office 365), Adobe Acrobat, Microsoft Windows