Elastic Path vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elastic Path
Score 8.0 out of 10
N/A
Elastic Path is a privately held company that provides an enterprise level Java ecommerce platform. It is meant to integrate with many commonly used content management systems, like Adobe Marketing Cloud, OpenText, and Hippo.N/A
SAP Commerce Cloud
Score 7.8 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
Elastic PathSAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Elastic PathSAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Elastic PathSAP Commerce Cloud
Features
Elastic PathSAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Elastic Path
7.6
Ratings
3% below category average
SAP Commerce Cloud
7.8
Ratings
0% below category average
Product catalog & listings7.00 Ratings8.20 Ratings
Product management5.00 Ratings7.80 Ratings
Bulk product upload6.00 Ratings7.50 Ratings
Branding7.00 Ratings8.40 Ratings
Mobile storefront7.00 Ratings7.30 Ratings
Product variations8.00 Ratings7.60 Ratings
Website integration10.00 Ratings7.70 Ratings
Visual customization10.00 Ratings8.30 Ratings
CMS8.00 Ratings7.60 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Elastic Path
7.0
Ratings
9% below category average
SAP Commerce Cloud
8.1
Ratings
5% above category average
Abandoned cart recovery7.00 Ratings8.00 Ratings
Checkout user experience7.00 Ratings8.20 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Elastic Path
8.0
Ratings
4% below category average
SAP Commerce Cloud
6.9
Ratings
18% below category average
eCommerce security8.00 Ratings6.90 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Elastic Path
9.7
Ratings
23% above category average
SAP Commerce Cloud
7.3
Ratings
5% below category average
Promotions & discounts9.00 Ratings7.50 Ratings
Personalized recommendations10.00 Ratings7.10 Ratings
SEO10.00 Ratings7.20 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Elastic Path
8.4
Ratings
5% above category average
SAP Commerce Cloud
8.0
Ratings
0% below category average
Multi-site management9.00 Ratings8.10 Ratings
Order processing9.00 Ratings8.10 Ratings
Inventory management7.00 Ratings8.10 Ratings
Shipping8.00 Ratings8.40 Ratings
Custom functionality9.00 Ratings7.50 Ratings
User Ratings
Elastic PathSAP Commerce Cloud
Likelihood to Recommend
8.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.6
(0 ratings)
Product Scalability
-
(0 ratings)
9.6
(0 ratings)
User Testimonials
Elastic PathSAP Commerce Cloud
Likelihood to Recommend
Well suited when a Java team is developing a checkout and needs a developer with no Java experience to skin it
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For a straight forward B2B shop with a simple frontend the whole SAP Commerce Suite is pretty robust yet fairly expensive. It is still not a true and full blown headless solution so if your enterprise is on a MACH strategy then this product would not be the foundation for it. If a company wants to build rich CX frontend experiences, then Spartacus is probably not the best and a custom frontend would be recommended, in that case you compromise on the advantages of a full blown solution from one vendor
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Pros
  • Experience driven commerce .
  • Allows functionality to experience management platforms like Adobe Marketing Cloud.Gives us a single view of your customers, and one place to manage your entire digital presence.
  • Promotion and personalization engine is simple and clean.
  • Cache framework is extensive with a 3 level approach at client side(CMS), core and cortex. - OpenJPA + EhCache.
  • Training documentation is good.
  • Cortex API architecture is well tiered and strong.
  • External feeds for catalog data load are available.
  • Logging frameworks available with Log4j
  • API can be exposed from the commerce engine as both SOAP and REST Based.
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  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
  • Challenging to skin with CSS when you first encounter it
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  • Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
  • There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.
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Likelihood to Renew
Team now has skill using Elastic Path
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I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
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Usability
No answers on this topic
Besides SmartEdit and Product Catalog, the rest of the application is very good. Including the customer support in case of a need. There are 3rd party offerings for a better content management or Product Management but these not only require additional expensive licensing, they also bring additional development efforts and dependencies to external companies
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Support Rating
No answers on this topic
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Implementation Rating
No answers on this topic
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
As a system integrator here are my thoughts -- Elastic path is one of best ecommerce tools, which would fit any retailer/ telcos business needs. The software architecture is well thought through and it is built with open source tools, the Ecommerce application is easily extensible and it enables clients to get there E-commerce application in less time. We have evaluated other products like ATG ecommerce, WCS, Magento. Elastic path is definitely a briliant ecommerce product which I would recommend to any clients.
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We selected SAP Commerce Cloud over Spryker because SAP Commerce Cloud offers more robust and comprehensive capabilities that align with our business needs.We already had a team who was skilled in hybris (old SAP Commerce) and experience with hybris in the past was good
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Scalability
No answers on this topic
Its easy to update my catalog and inventory. I have added more SKUs and expanded to international shipping. My items resonate to worldwide markets and I now have the opportunity to sell to them. SAP Commerce Cloud should allow me to scale the company and really touch worldwide. I may also add other products to the portfolio.
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Return on Investment
  • NA
  • NA
  • NA
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  • Order value has increased, sales volume has increased, and IT costs have been greatly decreased.
  • Infrastructure costs are decreased since human work is eliminated, saving time and energy; order values are also raised as a result of smooth and effective storefront administration.
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts