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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coveo Qubit

    Score7.4 out of 10
    Enterprise companies (1,001+ employees)
    Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using…N/A

    Dynamic Yield

    Score8.3 out of 10
    N/ADynamic Yield is presented as an AI-powered Experience Optimization platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, to allow the rapid and scalable creation of highly targeted digital interactions. Marketers, product managers, and engineers use Dynamic Yield for: Launching new personalization…N/A
    Pricing
    Coveo QubitDynamic Yield
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Coveo QubitDynamic Yield
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Coveo QubitDynamic Yield
    Considered Both Products
    Coveo
    Chose Coveo Qubit
    We've chosen Qubit because of the data driven approach, ease of use and the offered support. We like the ability to build some tests externally with the Qubit help.
    Incentivized
    Dynamic Yield by Mastercard
    Chose Dynamic Yield
    DY can be linked to the product feed allowing use cases that are not possible on a simple testing solution.
    Also, DY is simple to use for the marketing team, there is no need for technical knowledge to set most of the experiences. To conclude, DY can be used as a CDP with a …
    Incentivized
    Chose Dynamic Yield
    We moved from Qubit to Dynamic Yield for a number of reasons. Qubit was very clunky, had limited out-the-box capabilities and thus required a wait for coders to build tests or make small site changes. The features they intended to be quick and easy to use were invariably not, …
    Incentivized
    Chose Dynamic Yield
    Dynamic Yield has a very user-friendly interface and more out-of-the-box templates to use very quickly after the short implementation phase.
    Incentivized
    Chose Dynamic Yield
    Lots more to use in Dynamic Yield and much more advanced
    Incentivized
    Chose Dynamic Yield
    We previously employed Qubit as our personalisation partner - Dynamic Yield have out performed in all areas, but especially; ease of use, simplicity of implementation, account and customer support responsiveness, and price. I have also used Maxymiser, Optimizely and Monetate in …
    Incentivized
    Chose Dynamic Yield
    This alternative is cheaper and does its job. They appear to be new and hungry for business and therefore we were able to get more attentions from them. The reporting function is easier to understand than the above providers and we don't have to spend time trying to calculate …
    Incentivized
    Chose Dynamic Yield
    Dynamic Yield is far more advanced than anything else we have evaluated. We can personalize our site, run tests and send targeted messages from one platform. I am unaware of another tool in the marketplace offering that capability.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    52 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    47 Answers
    User Ratings
    Coveo QubitDynamic Yield
    Likelihood to Recommend
    8.0
    (117 ratings)
    9.9
    (104 ratings)
    Likelihood to Renew
    8.1
    (29 ratings)
    10.0
    (5 ratings)
    Usability
    7.1
    (17 ratings)
    8.6
    (23 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    6.8
    (19 ratings)
    10.0
    (47 ratings)
    In-Person Training
    8.0
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (12 ratings)
    -
    (0 ratings)
    User Testimonials
    Coveo QubitDynamic Yield
    Likelihood to Recommend
    Coveo
    Coveo Qubit is a very helpful platform mainly for organizations that need to provide a solid business model before carrying out any implementation or new functionality. In addition, it is a very good tool to generate changes and show different content to different types of clients, with their personalization and segmentation criteria.It is ideal for simultaneous testing and customization, only one of these activities individually is not recommended.
    Incentivized
    Read full review
    Dynamic Yield by Mastercard
    No answers on this topic
    Pros
    Coveo
    No answers on this topic
    Dynamic Yield by Mastercard
    • Provide fantastic support, both in relation to strategy/best practice and troubleshooting.
    • An easy to use interface, as a user who is relatively new to Dynamic Yield I find that it is an intuitive platform to use.
    • The ability to segment and drill down on data allows for really specific insights which, whilst not necessarily being leveraged on a testing basis, can be super valuable from a greater marketing perspective.
    Incentivized
    Read full review
    Cons
    Coveo
    No answers on this topic
    Dynamic Yield by Mastercard
    No answers on this topic
    Likelihood to Renew
    Coveo
    Qubit is currently providing resources and support we do not have internally. Our relationship managers are exceptional and I feel well informed and well supported by their team. The tool is nice, but our contacts from the company are the real reason to maintain our relationship. They work hard for clarity and continue to help us push for additional opportunities.
    Incentivized
    Read full review
    Dynamic Yield by Mastercard
    implementation took a long time but also, DY has really proven that they are transforming and adapting their platform to be more user friendly and the right technology choice for their brand or company
    Incentivized
    Read full review
    Usability
    Coveo
    Very simple user interface, built on top of advanced functionality, makes the platform easy to use. The team at Qubit are also very open to feedback and introduce new and useful features fairly often. On the reporting side, the inbuilt dashboard reports are good for a top-level view of test results, and Qubit have made a lot of their output data available should you wish to run your own analysis
    Incentivized
    Read full review
    Dynamic Yield by Mastercard
    Setting up strategies, audiences, and experiences is simple and fast. It is incredibly easy to modify the appearance of your site and optimize every aspect with the Dynamic Yield Personalizations. However, while the data visualization on an experience level is easy to modify and analyze, exporting the data in meaningful ways is time consuming.
    Incentivized
    Read full review
    Reliability and Availability
    Coveo
    I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
    Read full review
    Dynamic Yield by Mastercard
    No answers on this topic
    Performance
    Coveo
    No answers on this topic
    Dynamic Yield by Mastercard
    No answers on this topic
    Support Rating
    Coveo
    No answers on this topic
    Dynamic Yield by Mastercard
    Overall, the support is very good. If you are a partner (my case), they assign you a customer success manager, that helps a lot. Also, there is a technical person to provide support to the partners, again a great help.
    My only "complain" is that with some complex issues, the support may delay in providing you with a solution. Sometimes that can cause some tension with your client.
    Incentivized
    Read full review
    In-Person Training
    Coveo
    The training was great, but would be great to have a script or PDF with some explanations of the qubit JS layer. Without the script you can just try to learn on your own, so the training is not as powerfull as it could be. On the other hand - would be great to have training related to reading statistics or personalisation.
    Incentivized
    Read full review
    Dynamic Yield by Mastercard
    No answers on this topic
    Implementation Rating
    Coveo
    Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required) This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day. Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
    Incentivized
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    Dynamic Yield by Mastercard
    No answers on this topic
    Alternatives Considered
    Coveo
    At the time of taking the product, we found no comparable alternatives. Since then, the product has only grown from strength to strength, so it still does not have any comparable competitors that offer both the technical product and business knowledge that Qubit can. Google appear to offering a competing product which may be one to watch in future, and something for Qubit to keep an eye on
    Incentivized
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    Dynamic Yield by Mastercard
    Dynamic Yield provides far more capability and ready-to-go templates for small-medium sized businesses, as well as decent API implementation for businesses who want to have a deeper integration. The ease of implementation and faster time-to-market is why we chose Dynamic Yield.
    Read full review
    Scalability
    Coveo
    Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.
    Incentivized
    Read full review
    Dynamic Yield by Mastercard
    No answers on this topic
    Return on Investment
    Coveo
    • Faster recognition of customer needs - finding out exactly what customers are doing when they come on site.
    • Assessment of online assets for effectiveness and improvements - facilitated the analysis of 500 online feedback questionnaires for a campaign.
    • Mapping out lead conversion and helping identify opportunities to improve it.
    Read full review
    Dynamic Yield by Mastercard
    • Most tests have had a positive impact on either revenue or conversion rate - quite often in double digits.
    • Dynamic Yield has also helped us to stop some particular initiatives through direct interaction with the customer base via questionnaires or by a test proving negative quicker than rolling out a permanent feature.
    Incentivized
    Read full review
    ScreenShots

    Coveo Qubit Screenshots

    Product screenshotProduct screenshotScreenshot of Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Screenshot of Segments overview page in Qubit Pro, showing a list of user-created audience segments.Screenshot of Selecting between the different types of experience in Qubit Pro to create a new personalization.Screenshot of Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.

    Dynamic Yield Screenshots

    Screenshot of The Dynamic Yield Dashboard, which offers a high-level overview of personalization campaigns, site performance, audiences, product updates, and more. With customers building and managing dozens, sometimes even hundreds of concurrent campaigns, the Dynamic Yield dashboard provides a snapshot of key information and surfaces items for potential optimization from campaigns that require action.Screenshot of Dynamic Yield's customer segmentation engine, used to unify customer data across digital and offline touchpoints. Data can be onboarded from multiple sources to create one cohesive dataset from which to power experiences. Users can collect, store, categorize, and synchronize data from a CRM, ESP, DMP, APIs, or POS.Screenshot of The interface to create cross-touchpoint personalization campaigns and experiments at scale. Users can coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.Screenshot of Dynamic Yield's Predictive Targeting capabilities, which provides machine-learning optimization. Dynamic Yield’s Predictive Targeting engine will continuously analyze and identify opportunities to serve the most relevant content for each audience segment.