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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.2 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    MSP360 Backup

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
    Pricing
    DropboxMSP360 Backup
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    DropboxMSP360 Backup
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DropboxMSP360 Backup
    Considered Both Products
    Dropbox
    No answer on this topic
    MSP360
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    DropboxMSP360 Backup
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and MSP360 Backup
    Feature
    Dropbox
    7.8
    887 Ratings
    7% below category average
    MSP360 Backup
    -
    Ratings
    Versioning7.5714 Ratings00 Ratings
    Video files7.8697 Ratings00 Ratings
    Audio files8.0623 Ratings00 Ratings
    Document collaboration7.7780 Ratings00 Ratings
    Access control7.8828 Ratings00 Ratings
    File search7.6855 Ratings00 Ratings
    Device sync8.1814 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and MSP360 Backup
    Feature
    Dropbox
    8.0
    848 Ratings
    8% below category average
    MSP360 Backup
    -
    Ratings
    User and role management7.9778 Ratings00 Ratings
    File organization8.1837 Ratings00 Ratings
    Device management7.9730 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and MSP360 Backup
    Feature
    Dropbox
    8.0
    836 Ratings
    6% below category average
    MSP360 Backup
    -
    Ratings
    Performance7.4829 Ratings00 Ratings
    Reliability8.3834 Ratings00 Ratings
    Storage Reports8.2636 Ratings00 Ratings
    Best Alternatives
    DropboxMSP360 Backup
    Small Businesses
    Egnyte
    Score9.7 out of 10
    NAKIVO Backup & Replication
    Score9.7 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Druva Security Cloud
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxMSP360 Backup
    Likelihood to Recommend
    8.0
    (911 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    6.7
    (31 ratings)
    10.0
    (1 ratings)
    Usability
    7.5
    (65 ratings)
    7.1
    (2 ratings)
    Availability
    6.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (34 ratings)
    8.4
    (6 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxMSP360 Backup
    Likelihood to Recommend
    Dropbox
    It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
    Read full review
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
    • I’d love to see a carousel that lets me thumb through more quickly
    • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
    • AI options for photo editing.
    • Easier pdf markups
    Read full review
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    MSP360
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    MSP360
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
    Read full review
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Scalability
    Dropbox
    bc i think box.com is better and more affordable
    Read full review
    MSP360
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages