Dropbox

Dropbox

4,201 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Dropbox	Score8.2 out of 10	N/A	Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.	$9.99 per month

Pricing

Dropbox

Plus: $9.99
per month
Essentials: $18
per month
Business: $20
per month per user
Business Plus: $26
per month per user
Basic: Free

Pricing Offerings
Dropbox
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

—

Community Pulse
Key User Insights
	Dropbox
Considered Both Products	Dropbox Verified User Chose Dropbox Google Drive's privacy is like way worse. Incentivized Helpful? Verified User Chose Dropbox Dropbox is more user friendly for file storage when you want to open and make notes on pdf etc. Incentivized Helpful? Verified User Chose Dropbox I think Dropbox is better and also better priced. They are quite different to what Dropbox is used for but I do use we transfer once in a while when people don't have access or an account with Dropbox Incentivized Helpful? Verified User Chose Dropbox I like to use OneDrive for photos/log-term storage. It gives me more storage space but seems to take longer to sync than Dropbox. That's why I use Dropbox for file sharing, current work, and photos that I'm using at this moment. I had Dropbox first because I had the free … Incentivized Helpful? Verified User Chose Dropbox Reliability, precise and seamless synchronisation are the top features that make Dropbox my preferred choice. Incentivized Helpful? Gretchen Becker Owner and Creative Director in Professional Services at Ash and Arrow Events LLC (Events Services, 1-10 employees) Chose Dropbox Much better - other programs seem to have more bugs. Incentivized Helpful? Ishanie Sanchez-Rodriguez Approved Clinical Supervisor at Ishanie Sanchez (Mental Health Care, 1-10 employees) Chose Dropbox Dropbox has been around for quite some time and I feel like it's a pretty trustworthy and long lasting platform. I'm thankful that I still have files saved over the past 10 years that are easily accessible to me. Incentivized Helpful? Verified User Chose Dropbox I use Google Drive for personal projects (although frankly, I have a personal account on Dropbox too). I don't think I'd ever use Google Drive for a professional project. Incentivized Helpful? Verified User Chose Dropbox It is good, but sometimes I just feel good about using the apple product since I have the iphone and imac. But whenever I use Dropbox I am reminded that I could do everything I am doing there within Dropbox and that I typically feel more comfortable that my files are safe. Incentivized Helpful? Verified User Chose Dropbox Dropbox is somehow easier to use, it is lighter and faster. Also the UX is more understandable and clear to me. I used Google Drive because it was a standard with one of my clients... But I really didn't like it. I truly hope, I will not be forced to use it again. Incentivized Helpful? Verified User Chose Dropbox Dropbox is strong in terms of navigability and storage. However, Google Drives proves stronger for collaborating on live documents Incentivized Helpful? Verified User Chose Dropbox SharePoint does not connect with file explorer like Dropbox does. it is more difficult to work on files in SharePoint as well as you edit them in the browser, rather than through another application. for example: on SharePoint, an excel spreadsheet can only be edited through … Incentivized Helpful? Verified User Chose Dropbox Dropbox provides a much larger amount of storage, a wide range of file acceptance, and a more direct integration into our devices. Although Google Drive is useful, it has too many limitations for our business to use in the quantity and quality we want. Google Drive also mostly … Incentivized Helpful? Bjørn Persson Domain Expert in Research & Development at Hauketo Idrettsforening (Sports, 1-10 employees) Chose Dropbox Use both but Dropbox is the primary storage Incentivized Helpful? Kenichi Yokoyama Professor at Duke University (Education Management, 501-1000 employees) Chose Dropbox Dropbox is comparable to Box in most aspects. Dropbox is significantly easier to use than Google Drive. Incentivized Helpful? Christina Ingram Product tester at Curion (Market Research, 1-10 employees) Chose Dropbox I like the Dropbox because it’s convenient and Photo Booth should be added. My Photo Booth is free right now and I wish Dropbox was free because this is a little too expensive. I feel like the price is a little too outstanding I wish they would lower it because this don’t make … Incentivized Helpful? Verified User Chose Dropbox Compares well. The two work very similarly on my macOS latop, but I feel Dropbox has the edge on mobile devices. Google Drive web interface seems more intuitive and it's easier to share files and links to files. Both are comparable with price and storage options. Would be good … Incentivized Helpful? Verified User Chose Dropbox You can create an account easily and begin storing files but an account is not required in order to access them the way it is on some of these other programs. Also, any type of file can be easily stored and downloaded to a device with Dropbox, but some of these attempt to … Incentivized Helpful? Gianpaolo Macario Software Architect in Research & Development at SOLARMA (Renewables & Environment, 1-10 employees) Chose Dropbox Simpler and more intuitive user interface Much faster synchronization - especially wrt OneDrive Incentivized Helpful? Verified User Chose Dropbox I started on Dropbox before any of these. I hate OneDrive as it constantly crashes. Google Drive enables collaboration simultaneously, as does Teams, but the limited formatting options in Google's version of Word drives me nuts. With Teams - because I didn't create the files … Incentivized Helpful? Sai Cherukupalli Sys Ops Manager in Information Technology at RFOX (Information Technology & Services, 11-50 employees) Chose Dropbox The above products have good features but have some functionality missing in each of them. In comparison, Dropbox has all of them included in it which is very helpful. Incentivized Helpful? Tony Alcala Manager at Pound Management Inc. (Management Consulting, 11-50 employees) Chose Dropbox Dropbox has better security. Incentivized Helpful? Tyler Walz Owner in Professional Services at Walz Street Photography (Real Estate, 1-10 employees) Chose Dropbox I don't know of competitors, but have started looking because of the issues described herein. Likewise, when I started photography, I recommended Dropbox to everyone, but have stopped immediately due to these ongoing issues. Incentivized Helpful? Verified User Chose Dropbox Better than iCloud. Incentivized Helpful? Verified User Chose Dropbox It is [...] easy to navigate. You don't have a learning curve with Drive. I selected Dropbox because I did not select Dropbox. It is my organization's native cloud storage so I had to deal with it. I am not mad, also not disappointed, but also not happy. Incentivized Helpful?
	Would buy again
	100% Would buy again 17 Answers
	Delivers good value for the price
	93% Delivers good value for the price 13 Answers
	Happy with the feature set
	100% Happy with the feature set 17 Answers
	Lived up to sales and marketing promises
	92% Lived up to sales and marketing promises 11 Answers
	Implementation went as expected
100% Implementation went as expected 15 Answers

Features

Dropbox

Comparison of File Sharing & Management features of Dropbox
Feature	Dropbox 7.8 887 Ratings 7% below category average
Versioning	7.5714 Ratings
Video files	7.8697 Ratings
Audio files	8.0623 Ratings
Document collaboration	7.7780 Ratings
Access control	7.8828 Ratings
File search	7.6855 Ratings
Device sync	8.1814 Ratings

Comparison of Cloud Storage Security & Administration features of Dropbox
Feature	Dropbox 8.0 848 Ratings 8% below category average
User and role management	7.9778 Ratings
File organization	8.1837 Ratings
Device management	7.9730 Ratings

Comparison of Cloud Storage Platform features of Dropbox
Feature	Dropbox 8.0 836 Ratings 6% below category average
Performance	7.4829 Ratings
Reliability	8.3834 Ratings
Storage Reports	8.2636 Ratings

Best Alternatives
	Dropbox
Small Businesses	Egnyte Score9.7 out of 10
Medium-sized Companies	Azure Backup Score8.2 out of 10
Enterprises	ownCloud Score9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Dropbox
Likelihood to Recommend	8.0 (911 ratings)
Likelihood to Renew	6.7 (31 ratings)
Usability	7.5 (65 ratings)
Availability	6.7 (3 ratings)
Performance	6.0 (8 ratings)
Support Rating	7.5 (34 ratings)
Online Training	8.2 (2 ratings)
Implementation Rating	7.5 (4 ratings)
Configurability	6.4 (1 ratings)
Product Scalability	6.6 (4 ratings)

User Testimonials
	Dropbox
Likelihood to Recommend	Dropbox It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate. Joy Cobert REALTOR Read full review
Pros	Dropbox I can share projects I need feedback on. I can make projects available to editors so that they can do their work. Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time. I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material! Howard R. Berger Financial Advisor Read full review
Cons	Dropbox I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it I’d love to see a carousel that lets me thumb through more quickly I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space. AI options for photo editing. Easier pdf markups Stephanie Crawford Realtor Read full review
Likelihood to Renew	Dropbox Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need. Michelle Hidalgo Development and Marketing Manager Read full review
Usability	Dropbox It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively. Cody Gong radio tech Read full review
Performance	Dropbox Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful. Adriano Rosa Programmer Read full review
Support Rating	Dropbox They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee. Milika Phiri Head of Operations Read full review
Online Training	Dropbox I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it! Andrea Garofalo Office Manager Read full review
Implementation Rating	Dropbox I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since. Annesa L Lacey Founder & CEO Read full review
Alternatives Considered	Dropbox For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox! Kara Beech, SHRM-CP Owner Read full review
Scalability	Dropbox bc i think box.com is better and more affordable Dr. Meshia Miller General Manager Read full review
Return on Investment	Dropbox When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly. I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account. Tyler Walz Owner Read full review
ScreenShots	Dropbox Screenshots