TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.2 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    DropboxMicrosoft 365
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    DropboxMicrosoft 365
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*When billed annually.
    More Pricing Information
    Community Pulse
    DropboxMicrosoft 365
    Considered Both Products
    Dropbox
    Chose Dropbox
    Dropbox is more convenient than Google Drive or Microsoft 365. This is because materials do not have to be in a specific format to be entered into Dropbox. On other platforms, when organizing, sometimes, it requires that the materials be in that specific software in order to …
    Incentivized
    Chose Dropbox
    I like to use OneDrive for photos/log-term storage. It gives me more storage space but seems to take longer to sync than Dropbox. That's why I use Dropbox for file sharing, current work, and photos that I'm using at this moment. I had Dropbox first because I had the free …
    Incentivized
    Chose Dropbox
    SharePoint does not connect with file explorer like Dropbox does. it is more difficult to work on files in SharePoint as well as you edit them in the browser, rather than through another application. for example: on SharePoint, an excel spreadsheet can only be edited through …
    Incentivized
    Chose Dropbox
    Dropbox is comparable to Box in most aspects. Dropbox is significantly easier to use than Google Drive.
    Incentivized
    Chose Dropbox
    I like the Dropbox because it’s convenient and Photo Booth should be added. My Photo Booth is free right now and I wish Dropbox was free because this is a little too expensive. I feel like the price is a little too outstanding I wish they would lower it because this don’t make …
    Incentivized
    Chose Dropbox
    The above products have good features but have some functionality missing in each of them. In comparison, Dropbox has all of them included in it which is very helpful.
    Incentivized
    Chose Dropbox
    Sync is cheaper but seems very slow. Didn’t get too far with it.
    Incentivized
    Chose Dropbox
    Dropbox is much faster and easier to use than either Box or Google Drive, both of which were provided by universities I have worked for. I subscribed to Dropbox at my own expense because it is so much easier and use-friendly.
    Incentivized
    Chose Dropbox
    I never bothered to really orient myself to OneDrive, because Dropbox is something I've used for so long. I can use OneDrive for free, but it's worth paying for Dropbox because I understand it and have such a history with it.
    Incentivized
    Chose Dropbox
    Documents editing online with integration with MS products is a plus compared to other products.
    Easy synchronization of files and documents from local computer/mobile device to Dropbox. Security with multi factor authentication is an added advantage. Easy to authenticate with …
    Incentivized
    Chose Dropbox
    Dropbox is far and away the best file sharing platform. All other have crippling storage limits or significant downtime and sync issues.
    Incentivized
    Chose Dropbox
    way better in every aspect
    Incentivized
    Chose Dropbox
    Dropbox is easier to use and allows the sharing of documents in any format (Microsoft Excel, Word, PowerPoint, Adobe PDF, etc.), as opposed to AcroPDF.
    Incentivized
    Chose Dropbox
    Speed, usability, cost
    Incentivized
    Chose Dropbox
    Dropbox has more capacity and the price is awesome.
    Incentivized
    Chose Dropbox
    Dropbox fares well against the other solutions in the market. We use various platforms across our organization, but Dropbox has been the most widely used. I think the track record and longevity have allowed us not to shop around for other solutions.

    Dropbox works well in the …
    Incentivized
    Chose Dropbox
    Dropbox has better features overall than these alternatives.
    Incentivized
    Chose Dropbox
    We have clients who asked that we use these products: Google Drive Microsoft OneDrive While they both offer the same sharing features, the other two prefer their file types. Dropbox seems to be agnostic; therefore, we don't have to think about what KIND of files we're using. …
    Incentivized
    Chose Dropbox
    Dropbox is the most effective independent cloud storage solution in our quiver of tools.
    Incentivized
    Chose Dropbox
    Dropbox knocks it out of the park. It is way better than any of the other products I have used in the past.
    Incentivized
    Chose Dropbox
    I know there is more than I listed. If that’s the right Box one I had a client use so had to make an account but I did not care for it. It seemed like a more complicated clear rip off of Dropbox. Maybe it’s more secure I just know it was not user friendly. But this as a big …
    Incentivized
    Microsoft
    Chose Microsoft 365
    Both Google and Dropbox have programs for creating content. They can get the job done but there is a reason Microsft 365 is an industry standard. You can pull together a bunch of different apps and try to get them to communicate together if you want. But it will be a headache. …
    Incentivized
    Chose Microsoft 365
    I have used a few other products similar to Microsoft 365. I used to use Dropbox as a file storage, cloud based solution for storing documents and data. I was introduced to Microsoft 365 a few years after using Dropbox, and I prefer Microsoft because of the entire suite that …
    Incentivized
    Chose Microsoft 365
    Basically, Planner is nowhere as good and has nowhere as much functionality as Airtable, but Planner is included with MS 365 and good enough for us with no additional cost. Dropbox is actually really good and integrates well with MS 365. We actually use both Dropbox and …
    Incentivized
    Chose Microsoft 365
    Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars.

    However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 provides a complete suite of tools, which none of the competition can match. Others can just offer piecemeal solutions, whereas Microsoft 365 (formerly Office 365) covers everything ranging from email management to office editing software to cloud storage to …
    Incentivized
    Chose Microsoft 365
    It's all about the network effect. Since everyone else at my school using Microsoft 365, eventually I had to bite the bullet and join the crowd. Using the officially supported file syncing and sharing solution solves a large number of problems right out of the box. Other …
    Incentivized
    Chose Microsoft 365
    Stability, high security, unique capabilities, speed of execution, cloud storage space, and compatibility and integration with other software has made this Microsoft product one of the best in the competitive market.
    Incentivized
    Chose Microsoft 365
    The main point was the integration of the tools: backup + email + text editors, all in one tool; Employees had greater difficulty creating presentations on their competitors' tools, as well as more advanced use of data sheets.
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 is more complete than Microsoft Office 2016. It is cloud-based, and this is a great advantage. Furthermore, now updates and upgrades are automatic and can be scheduled or accepted, really saving time compared to Office 2016.
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 is the easiest to access on the go and is always up to date. It is also affordable given all of the features it offers. Being able to use most of Microsoft's products for one price is convenient and allows our organization to store and sort information over …
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 was selected likely because most people at our company still find it to be more trustworthy than Google Drive. I personally would likely not have selected it, but do understand that it's the industry standard for most people. It's also a far lower cost for …
    Incentivized
    Chose Microsoft 365
    Having all of the offerings and services in one easy to use administrative interface makes administration of our Microsoft suite of applications much easier. We are not able to get that same integration with separated applications. Gmail is not very intuitive if you're coming …
    Incentivized
    Chose Microsoft 365
    Office remains the leader in the business productivity market. Apple's alternatives (Pages, Numbers, and Keynote) are nowhere near as powerful and Microsoft incorporates any good ideas they have very quickly (keynote's presentation mode). Google Docs/Sheets are convenient for …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    96%
    Would buy again
    178 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    98%
    Delivers good value for the price
    163 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    98%
    Happy with the feature set
    181 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    94%
    Lived up to sales and marketing promises
    121 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    15 Answers
    94%
    Implementation went as expected
    128 Answers
    Features
    DropboxMicrosoft 365
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Microsoft 365
    Feature
    Dropbox
    7.8
    887 Ratings
    7% below category average
    Microsoft 365
    -
    Ratings
    Versioning7.5714 Ratings00 Ratings
    Video files7.8697 Ratings00 Ratings
    Audio files8.0623 Ratings00 Ratings
    Document collaboration7.7780 Ratings00 Ratings
    Access control7.8828 Ratings00 Ratings
    File search7.6855 Ratings00 Ratings
    Device sync8.1814 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Microsoft 365
    Feature
    Dropbox
    8.0
    848 Ratings
    8% below category average
    Microsoft 365
    -
    Ratings
    User and role management7.9778 Ratings00 Ratings
    File organization8.1837 Ratings00 Ratings
    Device management7.9730 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Microsoft 365
    Feature
    Dropbox
    8.0
    836 Ratings
    6% below category average
    Microsoft 365
    -
    Ratings
    Performance7.4829 Ratings00 Ratings
    Reliability8.3834 Ratings00 Ratings
    Storage Reports8.2636 Ratings00 Ratings
    Best Alternatives
    DropboxMicrosoft 365
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft 365 Business Premium
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxMicrosoft 365
    Likelihood to Recommend
    8.0
    (911 ratings)
    7.8
    (240 ratings)
    Likelihood to Renew
    6.7
    (31 ratings)
    9.5
    (6 ratings)
    Usability
    7.5
    (65 ratings)
    7.2
    (8 ratings)
    Availability
    6.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (34 ratings)
    8.9
    (54 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (4 ratings)
    9.0
    (2 ratings)
    Configurability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxMicrosoft 365
    Likelihood to Recommend
    Dropbox
    It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
    Read full review
    Microsoft
    Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Microsoft
    • It allows us to keep our email organized. I like the fact that I can create folders in Outlook, and they replicate on my mail server.
    • Excellent for drafting and saving those documents as PDFs without needing PDF editing software.
    • Spreadsheets - what more is there to say?
    Read full review
    Cons
    Dropbox
    • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
    • I’d love to see a carousel that lets me thumb through more quickly
    • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
    • AI options for photo editing.
    • Easier pdf markups
    Read full review
    Microsoft
    • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
    • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
    • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Microsoft
    It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.
    The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.
    It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
    Read full review
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Scalability
    Dropbox
    bc i think box.com is better and more affordable
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Microsoft
    • It has helped keep the high-energy culture my company has since it allows easy communication and calls.
    • Positively impacts responses from clients, since we can see how many times they have been contacted. (the more someone is contacted, the less likely they are to respond. Microsoft helps make sure we all know who and who not to contact)
    • positively impacts my ability to focus, since you can mute notifications. Since I look at my computer all day, it is helpful to lock in and not get distracted by the many emails I receive a day. You can also change preferences, so emails with high urgency are still seen.
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.