Dropbox vs. Dropbox Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Dropbox Business
Score 9.0 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per user/per month
Pricing
DropboxDropbox Business
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
DropboxDropbox Business
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxDropbox Business
Features
DropboxDropbox Business
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
Ratings
7% below category average
Dropbox Business
8.9
Ratings
6% above category average
Versioning7.50 Ratings8.90 Ratings
Video files7.80 Ratings9.20 Ratings
Audio files7.90 Ratings9.10 Ratings
Document collaboration7.70 Ratings8.20 Ratings
Access control7.80 Ratings8.50 Ratings
File search7.60 Ratings9.10 Ratings
Device sync8.10 Ratings8.90 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.9
Ratings
9% below category average
Dropbox Business
9.0
Ratings
4% above category average
User and role management7.90 Ratings9.20 Ratings
File organization8.10 Ratings9.10 Ratings
Device management7.90 Ratings8.80 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
Ratings
6% below category average
Dropbox Business
8.9
Ratings
4% above category average
Performance7.40 Ratings9.00 Ratings
Reliability8.30 Ratings9.00 Ratings
Storage Reports8.20 Ratings8.60 Ratings
Best Alternatives
DropboxDropbox Business
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxDropbox Business
Likelihood to Recommend
8.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
6.7
(0 ratings)
5.0
(0 ratings)
Usability
7.5
(0 ratings)
9.0
(0 ratings)
Availability
6.7
(0 ratings)
8.0
(0 ratings)
Performance
6.0
(0 ratings)
8.0
(0 ratings)
Support Rating
7.4
(0 ratings)
8.4
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(0 ratings)
9.0
(0 ratings)
Configurability
6.4
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
6.6
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
DropboxDropbox Business
Likelihood to Recommend
Dropbox is great for everyone. Data on a hard drive is no longer secure. Learned the hard way when a hard drive fried. It's great for families, students, artists, entrepreneurs, consultants, small businesses, startups, graphic designers, and photographers. Did I leave anyone out?
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Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Pros
  • Ensures documents are up to date, even with multiple users accessing the same documents.
  • I love that if a team member accidentally deletes a file, I can find it and restore it.
  • I like that I can edit from the web or have the app downloaded.
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  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
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Cons
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
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  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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Likelihood to Renew
Even though it has its shortcomings, Dropbox is an exceptionally useful product for simple file sharing. It’s intelligent design and user-friendly interface have continued to facilitate project completion. However, as we expand, we will probably look to other solutions for storage and sharing as we undertake larger and more intensely collaborative projects
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First, because it's very price reasonable and second because it fulfills the promise it makes. It is simple to use, the learning curve is not that steep and it's easier for the new hires to understand and start using the tool as soon as they are on-boarded. It doesn't just save time but also effort
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Usability
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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Reliability and Availability
No answers on this topic
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Performance
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Support Rating
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Online Training
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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No answers on this topic
Implementation Rating
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Alternatives Considered
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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Scalability
bc i think box.com is better and more affordable
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We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Return on Investment
  • I access my Dropbox account from anywhere—any computer, my smartphone —is very accessible while still secure.
  • I would like it to be more editable with existing projects. This could be just me.
  • I would like it to integrate better with other systems, such as email and Office.
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  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.