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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score9 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Pricing
    Dropbox Business
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Dropbox Business
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Dropbox Business
    Considered Both Products
    Dropbox
    Chose Dropbox Business
    I haven't used OneDrive but it is a default on some of my devices. I prefer dropbox because it is integrated with a number of other platforms. When uploading documents, it will provide a link for easy sharing with colleagues and that is helpful. It also gives an option to …
    Incentivized
    Chose Dropbox Business
    Google Drive is hands down a better product and more versatile. I have a paid account and it is not expensive for a lot of storage. I don't think Dropbox can really compete, honestly. They just aren't as good and useable. I also think that Google has a lot more integrations. It …
    Incentivized
    Chose Dropbox Business
    That it is so natural to transfer an archive or pictures to Dropbox and that it is so easy to impart that material to others through email! This is equivalent to transferring to Google Drive; be that as it may, for the individuals who are not Google Clients, I think this is …
    Incentivized
    Chose Dropbox Business
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. …
    Incentivized
    Chose Dropbox Business
    I chose Dropbox Business because it is affordable, reliable, and easy to customize.
    Additionally, it offers ample storage space for all our files.
    Incentivized
    Chose Dropbox Business
    Dropbox Business stacks up well with most of the competition, but the pricing is on the high side, if it continues to increase then we would have to look for alternatives with the same or similar features.
    Incentivized
    Chose Dropbox Business
    We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, …
    Incentivized
    Chose Dropbox Business
    Dropbox Business just works better across multiple platforms without taking up too many resources locally. I use iCloud for my personal stuff as well, but would never even think of using it across an entire organization. The access and navigation to documents is way easier in …
    Incentivized
    Chose Dropbox Business
    We did not evaluate other tools. Dropbox has been used within my organization for quite some time.
    Incentivized
    Chose Dropbox Business
    None of the above have all the functionality that Dropbox Business has.
    Incentivized
    Chose Dropbox Business
    Dropbox Business holds up against the other big boys like Google Drive and Microsoft OneDrive. If you already use those platforms, it would probably make sense to use them. But many users already used Dropbox and were familiar with it. And if you don't already have a …
    Incentivized
    Chose Dropbox Business
    Microsoft Teams works well but doesn't save files well and sometimes pieces go missing. [In] Dropbox Business, you can work simultaneously and files don't get corrupted. It is more user-friendly and makes working more efficient.
    Incentivized
    Chose Dropbox Business
    Dropbox Business does a better job and document organization and sharing compared to Google Drive. Google Drive by default gives you a large list of files for which you create folders and navigating through those can be a hassle. Dropbox Business gives you a good folder …
    Incentivized
    Chose Dropbox Business
    Dropbox Business is basically an industry standard for file storage at this point and most clients and team members will be familiar with it. Sharefile’s main advantage is its security. It provides more security options than Dropbox. The only downside that our team saw with …
    Incentivized
    Chose Dropbox Business
    Dropbox Business is far superior for user experience, file requests, and general stability, but it's a hard sell to use extensively when OneDrive is included with Microsoft 365.
    Incentivized
    Chose Dropbox Business
    Dropbox Business seemed to have many more features when we rated it against our scorecard and was head and shoulders above MyWorkDrive and eFileCabinet. Both competing products seemed more primitive or basic when compared to Dropbox Business. I realize that many features go …
    Incentivized
    Chose Dropbox Business
    About the same, I use them both with my business.
    Incentivized
    Chose Dropbox Business
    Sometimes using products outside the Microsoft ecosystem forces competition and helps to get improvements fast tracked which benefits everyone. Dropbox Business is designed from the ground up as opposed to yet another add on to a wider set of software applications. User …
    Incentivized
    Chose Dropbox Business
    No other products to compare with. This has been the only product I've used so far.
    Incentivized
    Chose Dropbox Business
    The services like OneDrive and Google Drive are pretty identical but, OneDrive for business is more cost-effective as it already is included in all of our user's Microsoft Office 365 subscriptions. They all similar functionality but at the end of the day if we can use a …
    Incentivized
    Chose Dropbox Business
    We also use Microsoft OneDrive, but I prefer Dropbox Business. It’s more intuitive, and frankly, more people have it. We work with a lot of contractors, and almost all of them have Dropbox accounts. It makes it easier to use what everyone else is using. Also, I love the notes …
    Incentivized
    Chose Dropbox Business
    Dropbox is more easily accessible by users outside of our school domain.
    Incentivized
    Chose Dropbox Business
    Google Drive is a lot cheaper and allows for more GB than Dropbox Business. Hightail also offers a fair amount of storage space and is about the same price as Dropbox. Google Drive offers 15gb and Dropbox only 2gb however there are ways to get more storage. Dropbox though could …
    Incentivized
    Chose Dropbox Business
    We mainly selected Dropbox business for the limited deployments are due to the customers we have already using them. They are not our centralized system of choice.
    Incentivized
    Chose Dropbox Business
    Dropbox Business offers very similar file sharing via the cloud features compared to Ms OneDrive & Box. One major advantage with Dropbox Business is the desktop app. With the app users can monitor both a business Dropbox account as well as their own personal Dropbox account. …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    59 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    51 Answers
    Features
    Dropbox Business
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business
    Feature
    Dropbox Business
    8.9
    130 Ratings
    6% above category average
    Versioning8.9102 Ratings
    Video files9.2113 Ratings
    Audio files9.1106 Ratings
    Document collaboration8.2120 Ratings
    Access control8.5126 Ratings
    File search9.1126 Ratings
    Device sync8.9123 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business
    Feature
    Dropbox Business
    9.0
    129 Ratings
    4% above category average
    User and role management9.2114 Ratings
    File organization9.1126 Ratings
    Device management8.8108 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business
    Feature
    Dropbox Business
    8.9
    126 Ratings
    4% above category average
    Performance9.0126 Ratings
    Reliability9.0126 Ratings
    Storage Reports8.692 Ratings
    Best Alternatives
    Dropbox Business
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    Dropbox Business
    Likelihood to Recommend
    8.5
    (131 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    Usability
    9.0
    (19 ratings)
    Availability
    8.0
    (2 ratings)
    Performance
    8.0
    (15 ratings)
    Support Rating
    8.4
    (27 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    Configurability
    9.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    Product Scalability
    9.0
    (2 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    User Testimonials
    Dropbox Business
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    ScreenShots