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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drip Ecommerce CRM

    Score8 out of 10
    N/ADrip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

    $19

    per month

    Litmus from Validity

    Score8.5 out of 10
    N/ALitmus, from Validity, is an email marketing solution used to create error-free emails in less time. It is also used to build email campaigns, personalize and test them thoroughly, monitor deliverability, and analyze email performance.

    $500

    per month

    Pricing
    Drip Ecommerce CRMLitmus from Validity
    Editions & Modules
    Up to 500 people in account
    $19
    per month
    550 - 2,000
    $29
    per month
    2,001 - 5,000
    $89
    per month
    5,001 - 8,000
    $124
    per month
    8,001 - 15,000
    $209
    per month
    15,001 - 22,500
    $329
    per month
    22,501 - 27,500
    $409
    per month
    27,501 - 35,000
    $529
    per month
    35,001 - 50,000
    $699
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Drip Ecommerce CRMLitmus from Validity
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Litmus offers different plan types to fit various needs, offering monthly and annual plans, as well as fully customizable Enterprise plans.
    More Pricing Information
    Community Pulse
    Drip Ecommerce CRMLitmus from Validity
    Considered Both Products
    Drip Global, Inc
    No answer on this topic
    Validity
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    267 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    192 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    268 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    159 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    157 Answers
    Features
    Drip Ecommerce CRMLitmus from Validity
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Drip Ecommerce CRM and Litmus from Validity
    Feature
    Drip Ecommerce CRM
    8.4
    8 Ratings
    6% above category average
    Litmus from Validity
    5.4
    326 Ratings
    38% below category average
    WYSIWYG email editor9.47 Ratings7.237 Ratings
    Dynamic content7.06 Ratings7.933 Ratings
    Ability to test dynamic content5.16 Ratings7.8209 Ratings
    A/B testing8.87 Ratings1.84 Ratings
    Mobile optimization7.18 Ratings9.3317 Ratings
    Email deliverability reporting10.08 Ratings8.9230 Ratings
    List management10.08 Ratings1.82 Ratings
    Triggered drip sequences10.08 Ratings1.01 Ratings
    Landing pages00 Ratings2.63 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Drip Ecommerce CRM and Litmus from Validity
    Feature
    Drip Ecommerce CRM
    6.9
    8 Ratings
    11% below category average
    Litmus from Validity
    7.5
    212 Ratings
    2% below category average
    Dashboards7.78 Ratings5.610 Ratings
    Standard reports7.97 Ratings8.9211 Ratings
    Custom reports5.05 Ratings8.0148 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Drip Ecommerce CRM and Litmus from Validity
    Feature
    Drip Ecommerce CRM
    -
    Ratings
    Litmus from Validity
    9.3
    315 Ratings
    15% above category average
    URL Validation00 Ratings9.2236 Ratings
    Link Tracking00 Ratings8.9206 Ratings
    Spam Testing00 Ratings9.3236 Ratings
    Email Previews00 Ratings9.6313 Ratings
    Best Alternatives
    Drip Ecommerce CRMLitmus from Validity
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Everest (Return Path + 250ok)
    Score10 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Emma by Marigold
    Score9.4 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Drip Ecommerce CRMLitmus from Validity
    Likelihood to Recommend
    9.4
    (8 ratings)
    9.1
    (338 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.4
    (25 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (19 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.4
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.2
    (3 ratings)
    User Testimonials
    Drip Ecommerce CRMLitmus from Validity
    Likelihood to Recommend
    Drip Global, Inc
    If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
    Incentivized
    Read full review
    Validity
    I’ve been really impressed with Litmus, especially the personalization features. Being able to easily plug in tools like sentiment trackers right into our emails has helped us gather valuable third-party data without a lot of extra work. I also really appreciate the ongoing learning resources—they offer tons of free webinars and articles that are actually useful. I recently read one on email deliverability that broke down specific data and gave me clear, actionable steps to improve how our emails are hitting inboxes. It’s more than just a testing tool—it’s become a go-to resource in our email marketing toolkit.
    Incentivized
    Read full review
    Pros
    Drip Global, Inc
    • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
    • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
    • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
    Incentivized
    Read full review
    Validity
    • Alerts: users are notified whenever comments or approvals are made on emails, with regular reminders being sent in case some were missed
    • Centralised: all members can collaborate and give their feedback on emails, providing a better flow and efficiency for the hierarchy of approvals.
    • Integration: very smooth integration, with little to no errors, with our CRM tool.
    • Validation: alt text, scaling and image ratios are validated
    • Dark mode: a very important accessibility tool used by many email users, this compatibility theme is often overlooked on other platforms. Litmus, however, makes it clear how important it is to review and track emails in this format.
    Incentivized
    Read full review
    Cons
    Drip Global, Inc
    • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
    • Any supported integration partners are always good to see. They have expanded in this area, recently.
    • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
    • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
    Incentivized
    Read full review
    Validity
    • Sometime, I feel like its slow to use. Speed is something which can be helpful.
    • AI feature. It will be beneficial for us if there is an AI feature for content updates. It can improve the subject line and content based on the performance of our past emails.
    • If it can provide more ideas on CRM based on industry standards, like I work in hospitality, and if it can share data and any new initiative for hospitality CRM, it might be useful for us to consider.
    Incentivized
    Read full review
    Likelihood to Renew
    Drip Global, Inc
    No answers on this topic
    Validity
    It's one the best tools that we've found for this type of tool but we would like some additional features like spell check so if there's a platform that features that with everything else Litmus has, then we'd potentially look to move over to that platform instead. However, we are overall pretty help with the platform
    Incentivized
    Read full review
    Usability
    Drip Global, Inc
    No answers on this topic
    Validity
    Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
    Incentivized
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    Reliability and Availability
    Drip Global, Inc
    No answers on this topic
    Validity
    We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
    Incentivized
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    Performance
    Drip Global, Inc
    No answers on this topic
    Validity
    As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
    Incentivized
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    Support Rating
    Drip Global, Inc
    No answers on this topic
    Validity
    I am always so so impressed with the litmus support team. They are not only prompt but attentive and offer very personalised responses and support
    Incentivized
    Read full review
    In-Person Training
    Drip Global, Inc
    No answers on this topic
    Validity
    I had internal training for how to use, not lead by litmus. Unsure if there was any external training which took place before my time
    Incentivized
    Read full review
    Online Training
    Drip Global, Inc
    No answers on this topic
    Validity
    It has all the required information.
    Incentivized
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    Implementation Rating
    Drip Global, Inc
    No answers on this topic
    Validity
    I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
    Incentivized
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    Alternatives Considered
    Drip Global, Inc
    Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
    Incentivized
    Read full review
    Validity
    This is not applicable to my role as I have used Litmus to test emails since I have started. Because of the ease of use, timeliness, consistent quality, and affordability that Litmus offers, I haven't found the need to look at similar products or organizations. If all of these features continue to stay strong, I don't plan on changing providers
    Incentivized
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    Scalability
    Drip Global, Inc
    No answers on this topic
    Validity
    With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
    Incentivized
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    Return on Investment
    Drip Global, Inc
    • Saves hours of typing redundant emails
    • Helps with our retention based on the constant contact with our current clients
    • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
    Incentivized
    Read full review
    Validity
    • Litmus saves our team so much time by making the QA and email review process so much easier, streamlined, and efficient.
    • We often send out campaigns out to thousands of members, and Litmus gives us the assurance and peace of mind that everything is working as it should before it gets sent out.
    • Decreases the number of email review cycles we go through.
    Incentivized
    Read full review
    ScreenShots

    Drip Ecommerce CRM Screenshots

    Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.

    Litmus from Validity Screenshots

    Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.