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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dooly

    Score8.8 out of 10
    N/ADooly is a sales enablement platform that collects information and insights essential to close business sales. Originally designed to make faster updates in Salesforce, Dooly has evolved into a connected workspace that integrates with several different CRM tools. Features include editing and notetaking while on calls, as well as a dashboard for co-workers to share their meetings, tasks, notes, and sales pipelines. With a strong focus on promoting teamwork, Dooly aims to help sales professionals…

    $0

    per month

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
    Pricing
    DoolyGong
    Editions & Modules
    Starter (For individuals and small teams)
    $0
    Free forever
    Growth (For individuals and growing teams that want to ramp faster)
    $25
    per user
    Enterprise (For large teams wanting to maximize company performance)
    custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    DoolyGong
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DoolyGong
    Considered Both Products
    Dooly Research Ltd.
    Chose Dooly
    Salesforce IQ is the only system that I have used in the past, it was so slow, such a terrible product that Dooly just works.

    I think that's just the thing here, Dooly isn't hard, it's not complicated, it just does what it is supposed to do! Take notes easily, outline …
    Incentivized
    Chose Dooly
    They're great compliments. One is video the other is for notes.
    Incentivized
    Chose Dooly
    Costello by SalesLoft is similar but far more glitchy and doesn't have the same useful notes feature
    Incentivized
    Chose Dooly
    I like Dooly better than Clari. Clari was slower to update, although it does have a forecasting component. For my personal use case though, I love Dooly because I'm not using it for forecasting in my current role.
    Incentivized
    Chose Dooly
    [Dooly.AI] makes it super easy to update fields and attach notes to Salesforce objects. Quip has more features like slides, project management templates, emojis, etc. [Dooly.AI] has fewer features, but is more robust with them.
    Incentivized
    Gong.io
    Chose Gong
    Gong is ultimately superior with its product offerings and the service that it can provide to the team. Its functionality, ease of use, simple user interface, and accessibility has been proven superior over the other products. My organization has been using Gong since the start …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    99%
    Would buy again
    565 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    99%
    Delivers good value for the price
    350 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    99%
    Happy with the feature set
    565 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    318 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    98%
    Implementation went as expected
    246 Answers
    Features
    DoolyGong
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Dooly.AI and Gong
    Feature
    Dooly.AI
    -
    Ratings
    Gong
    8.7
    88 Ratings
    8% above category average
    Speech-to-Text Transcription00 Ratings9.185 Ratings
    Keyword Detection00 Ratings9.185 Ratings
    Sentiment Analysis00 Ratings6.975 Ratings
    Speaker Diarization00 Ratings8.982 Ratings
    Call Recording Playback00 Ratings9.587 Ratings
    Call Summarization00 Ratings8.986 Ratings
    Conversion Metrics00 Ratings8.278 Ratings
    Keyword Search & Retrieval00 Ratings9.284 Ratings
    Call Tagging00 Ratings9.277 Ratings
    Integration with CRM Systems00 Ratings8.374 Ratings
    Best Alternatives
    DoolyGong
    Small Businesses
    No answers on this topic
    Clari Copilot
    Score8.6 out of 10
    Medium-sized Companies
    Paperflite
    Score9.3 out of 10
    Clari Copilot
    Score8.6 out of 10
    Enterprises
    Paperflite
    Score9.3 out of 10
    Chorus by ZoomInfo
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DoolyGong
    Likelihood to Recommend
    8.8
    (15 ratings)
    9.1
    (532 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (12 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (300 ratings)
    Availability
    -
    (0 ratings)
    6.4
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (100 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.6
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    DoolyGong
    Likelihood to Recommend
    Dooly Research Ltd.
    Good: Anyone who has to update SFDC daily, should be using Dooly. It's the only place you should be looking at to house your comments, and notes, move around accounts and update your pipeline. It's just so so so much easier Bad: If you need to move complex deals. The tool is meant to be really simple, and so I have a feeling if you have a super complex version of SFDC, it's gonna be hard to pull off.
    Incentivized
    Read full review
    Gong.io
    Gong is a wonderful tool to be able to make sure that a call is recorded properly with next steps highlighted by an AI once the transcript has been processed. Our organization uses the clip functionality quite often to share a prospect question internally with the appropriate parties, and the sales and CS teams have it synced to SFDC so they can see the opportunity value associated with each call.
    Incentivized
    Read full review
    Pros
    Dooly Research Ltd.
    • Dooly.AI is easy, powerful, and intuitive!
    • Dooly.AI saves me incredible time as I can take notes in one place and it syncs up to all relevant Salesforce objects.
    • Dooly.AI's support team is incredible! They customized Dooly for our GTM team and have been an incredible partner!
    Incentivized
    Read full review
    Gong.io
    • The history is quite useful in many aspects of my daily work, as I have a complete and detailed view of transcribed calls and email summaries of previously exchanged emails.
    • It's like an assistant; I can receive email reminders about things discussed during a video call, such as the upcoming date of a scheduled meeting or notes on certain key aspects the client needs for their order.
    • I can share calls through Gong with my clients. This gives me an added advantage, allowing the client to have reminders or a record of what was discussed without having to worry about manually taking notes.
    • The interface is complex but easy to learn, has many assistant-like features, and can also be integrated into many calling platforms, such as Zoom.
    Incentivized
    Read full review
    Cons
    Dooly Research Ltd.
    • A newly created field isn't synced over into Dooly right away. Would love to see a "Sync fields" button to manually force a refresh
    Incentivized
    Read full review
    Gong.io
    • AI analysis - I'd love to see some more proactive analysis or the ability to set warning signs.
    • Cross-account analysis - I'd like to be able to run the Gong prompts across a set of customers or all calls within a certain range
    • Ease of Zapier accesss - I'd love to see even more connections built to Zapier.
    Incentivized
    Read full review
    Likelihood to Renew
    Dooly Research Ltd.
    No answers on this topic
    Gong.io
    Gong is one of the best if not the best tools we have in or tech stack in terms of ROI and ease of use. The ai features that have been released over the past year have continued to add value and are not just shiny new features that don't get used. It is also an easy to use platform for our sales and customer success reps, takes very little time to become proficient in. The deal boards also provide great visibility into opps for management and leadership
    Incentivized
    Read full review
    Usability
    Dooly Research Ltd.
    No answers on this topic
    Gong.io
    By default it automatically provides a lot of proactive information. Out of the box you can get a lot of value from what gets recorded with minimal setting adjustment. The effort you put in to enhancing it just makes it all the more powerful but you do not have to have a dedicated admin to get basic usage out of it.
    Incentivized
    Read full review
    Support Rating
    Dooly Research Ltd.
    No answers on this topic
    Gong.io
    I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
    Incentivized
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    Implementation Rating
    Dooly Research Ltd.
    No answers on this topic
    Gong.io
    This is nothing something I'm able to answer
    Incentivized
    Read full review
    Alternatives Considered
    Dooly Research Ltd.
    Scratchpad has a limit on the number of syncs but when you go to the paid version, it is cheaper. Dooly is also a much higher funded company and has a larger pool of customers. The premium version does offer more features in terms of collaboration than Scratchpad. Scratchpad benefits by having a native UI within your existing browser
    Incentivized
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    Gong.io
    I've used Chorus at a past company. It seems to do the transcriptions similarly accurately to Gong. Good enough call recording. The call feedback can be done too although maybe not as easily. I do not believe Chorus can create call playlists. I do feel there are a lot less analytics pieces to Chorus too. There are many feature addons in Gong to help sales motions.
    Read full review
    Contract Terms and Pricing Model
    Dooly Research Ltd.
    No answers on this topic
    Gong.io
    I was not involved with the process
    Incentivized
    Read full review
    Professional Services
    Dooly Research Ltd.
    No answers on this topic
    Gong.io
    I was not involved with the process
    Incentivized
    Read full review
    Return on Investment
    Dooly Research Ltd.
    • Incredible time savings! I easily save at least an hour a week by using Dooly.
    • We have more information on accounts and opportunities as we transition accounts to new teammates, so this saves time and ultimately helps us make more money.
    Incentivized
    Read full review
    Gong.io
    • saves a lot of time, mainly thanks to call summaries & next steps as well as workflows allowing to automate communication
    • I could say that generally speaking it does increase revenue because you can do more work in the same period of time > more leads, more opportunities, more sales
    Incentivized
    Read full review
    ScreenShots

    Gong Screenshots

    Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.