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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Zoho Analytics

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

    $30

    per month 2 users

    Pricing
    DomoZoho Analytics
    Editions & Modules
    No answers on this topic
    Basic
    $30
    0.5M rows, 2 users
    Professional
    $30
    per user per month billed annually
    Standard
    $60
    1M rows, 5 users
    Premium
    $145
    5M rows, 15 users
    Enterprise
    $575
    50M rows, 50 users
    Offerings
    Pricing Offerings
    DomoZoho Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    DomoZoho Analytics
    Considered Both Products
    Domo
    Chose Domo
    Because Domo has high mobile and responsive features, we prefer Domo over the others. Because other products still lack features in terms of features, it slows us down. We hope that Domo continues to innovate continuously to become even better. Thank you Domo for providing many …
    Incentivized
    Zoho
    Chose Zoho Analytics
    Other Analytic softwares doesn't provide half of the features that Zoho Analytics provides, and they are not that cheap too, Making custom reports seems very easy in Zoho Analytics but found hard in other software's, and UI is easy to understand, Also Zoho Analytics provide all …
    Incentivized
    Chose Zoho Analytics
    There are many relevant features available in the other competitors product, but the uniqueness with Zoho Analytics it has lot of custom reports, and various chart/graph at its own scale.
    Incentivized
    Chose Zoho Analytics
    Product functionality and performance
    Breadth of services
    Incentivized
    Chose Zoho Analytics
    Substantially more cost-effective and very similar functionality. The graphs and dashboards are definitely not as pretty as the ones mentioned above but we found it hard to justify tens of thousands of dollars more.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    96%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    96%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    96%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    95%
    Implementation went as expected
    71 Answers
    Features
    DomoZoho Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo and Zoho Analytics
    Feature
    Domo
    8.8
    71 Ratings
    8% above category average
    Zoho Analytics
    8.7
    131 Ratings
    6% above category average
    Pixel Perfect reports8.549 Ratings8.9102 Ratings
    Customizable dashboards9.471 Ratings8.5131 Ratings
    Report Formatting Templates8.564 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo and Zoho Analytics
    Feature
    Domo
    8.6
    70 Ratings
    7% above category average
    Zoho Analytics
    8.1
    133 Ratings
    1% above category average
    Drill-down analysis8.069 Ratings8.0127 Ratings
    Formatting capabilities8.068 Ratings7.6132 Ratings
    Integration with R or other statistical packages9.01 Ratings00 Ratings
    Report sharing and collaboration9.470 Ratings8.6133 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo and Zoho Analytics
    Feature
    Domo
    8.2
    68 Ratings
    1% below category average
    Zoho Analytics
    8.4
    125 Ratings
    1% above category average
    Publish to Web9.453 Ratings8.1104 Ratings
    Publish to PDF8.055 Ratings8.7123 Ratings
    Report Versioning7.01 Ratings00 Ratings
    Report Delivery Scheduling8.564 Ratings8.4108 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo and Zoho Analytics
    Feature
    Domo
    8.3
    69 Ratings
    4% above category average
    Zoho Analytics
    8.0
    80 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.069 Ratings8.276 Ratings
    Location Analytics / Geographic Visualization8.963 Ratings8.568 Ratings
    Predictive Analytics7.01 Ratings7.462 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo and Zoho Analytics
    Feature
    Domo
    8.8
    70 Ratings
    4% above category average
    Zoho Analytics
    8.5
    125 Ratings
    0% above category average
    Multi-User Support (named login)9.067 Ratings8.7123 Ratings
    Role-Based Security Model8.664 Ratings8.968 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.068 Ratings8.5118 Ratings
    Report-Level Access Control8.53 Ratings8.026 Ratings
    Single Sign-On (SSO)10.01 Ratings8.670 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo and Zoho Analytics
    Feature
    Domo
    8.0
    62 Ratings
    2% above category average
    Zoho Analytics
    6.4
    93 Ratings
    21% below category average
    Responsive Design for Web Access7.160 Ratings7.367 Ratings
    Mobile Application7.551 Ratings4.169 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.559 Ratings5.882 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo and Zoho Analytics
    Feature
    Domo
    7.7
    1 Ratings
    1% below category average
    Zoho Analytics
    8.3
    61 Ratings
    6% above category average
    REST API8.01 Ratings8.157 Ratings
    Javascript API8.01 Ratings00 Ratings
    iFrames8.01 Ratings8.549 Ratings
    Java API8.01 Ratings00 Ratings
    Themeable User Interface (UI)7.01 Ratings00 Ratings
    Customizable Platform (Open Source)7.01 Ratings00 Ratings
    User Ratings
    DomoZoho Analytics
    Likelihood to Recommend
    10.0
    (74 ratings)
    7.2
    (135 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    8.9
    (9 ratings)
    Usability
    8.0
    (35 ratings)
    7.8
    (79 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.2
    (14 ratings)
    5.4
    (18 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    5.5
    (3 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    7.7
    (51 ratings)
    Data Sources
    8.3
    (35 ratings)
    8.8
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (67 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    8.2
    (1 ratings)
    User Testimonials
    DomoZoho Analytics
    Likelihood to Recommend
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Cons
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Zoho
    No answers on this topic
    Usability
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    Domo
    No answers on this topic
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Performance
    Domo
    No answers on this topic
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Support Rating
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    Implementation Rating
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
    Read full review
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
    Read full review
    Alternatives Considered
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Scalability
    Domo
    No answers on this topic
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Return on Investment
    Domo
    No answers on this topic
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

    Product screenshotProduct screenshot

    Zoho Analytics Screenshots

    Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.