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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score7 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…

    $2.50

    per user

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    DeputySlack
    Editions & Modules
    Scheduling Only
    $2.50
    per user
    Scheduling, Time and Attendance
    $4.50
    per user
    Enterprise
    Custom pricing for enterprise clients
    per user
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DeputySlack
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    DeputySlack
    Considered Both Products
    Deputy
    Chose Deputy
    I previously used ADP Workforce at another firm. When using ADP back then, there was not an app, although there may be one now. I like that Deputy offers an app and I like how user-friendly and easy it is to use. At a previous firm we also used ADP to house a lot of HR …
    Incentivized
    Chose Deputy
    The big difference was the ability to push out schedule changes to the staff so that they could easily know when a new schedule had been published or an existing schedule had changed. Holding staff accountable to checking their schedule became infinitely easier.
    Incentivized
    Chose Deputy
    I have not used other products.
    Incentivized
    Chose Deputy
    There is a system called Staffomatic, which was a weird switch as that is not as clear and the staff is confused as they don't have a clear differentiation between the terminal and the staff accounts.
    Incentivized
    Chose Deputy
    Deputy is the first time app/service we have used for employee time keeping.
    Incentivized
    Chose Deputy
    Deputy does scheduling very well and is a great tool if that’s all you need. The other features even messaging/announcements/tasks aren’t as fleshed out. Connecteam is a software that is much more robust. Though, it might be overwhelming to many businesses that don’t need …
    Incentivized
    Chose Deputy
    Selected Deputy for the 3rd party app [and] integrations was key. Lots of competitor apps [were] reviewed but found Deputy incredibly quick and easy to set up and trial. This and the integration to our existing epos and accounting software made the decision-making process …
    Incentivized
    Chose Deputy
    Deputy has more than just communications, it allows scheduling and payroll too!
    Incentivized
    Chose Deputy
    I have not used any other products like Deputy.
    Incentivized
    Chose Deputy
    Deputy was easier and more affordable than other solutions given the feature set and ease of implementation.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    384 Answers
    97%
    Would buy again
    389 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    362 Answers
    99%
    Delivers good value for the price
    330 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    365 Answers
    98%
    Happy with the feature set
    392 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    320 Answers
    97%
    Lived up to sales and marketing promises
    222 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    347 Answers
    98%
    Implementation went as expected
    250 Answers
    Features
    DeputySlack
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and Slack
    Feature
    Deputy
    6.0
    1 Ratings
    12% below category average
    Slack
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Deputy and Slack
    Feature
    Deputy
    -
    Ratings
    Slack
    8.2
    479 Ratings
    7% above category average
    Task Management00 Ratings8.2310 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.9259 Ratings
    Workflow Automation00 Ratings8.4284 Ratings
    Mobile Access00 Ratings9.5460 Ratings
    Search00 Ratings8.7463 Ratings
    Visual planning tools00 Ratings8.0187 Ratings
    Communication
    Comparison of Communication features of Deputy and Slack
    Feature
    Deputy
    -
    Ratings
    Slack
    8.9
    488 Ratings
    12% above category average
    Chat00 Ratings9.8488 Ratings
    Notifications00 Ratings9.1484 Ratings
    Discussions00 Ratings9.6473 Ratings
    Surveys00 Ratings8.1302 Ratings
    Internal knowledgebase00 Ratings7.8300 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Deputy and Slack
    Feature
    Deputy
    -
    Ratings
    Slack
    8.7
    461 Ratings
    11% above category average
    Versioning00 Ratings8.4229 Ratings
    Video files00 Ratings8.8412 Ratings
    Audio files00 Ratings9.1403 Ratings
    Document collaboration00 Ratings8.5318 Ratings
    Access control00 Ratings8.4305 Ratings
    Advanced security features00 Ratings8.4264 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.1339 Ratings
    Best Alternatives
    DeputySlack
    Small Businesses
    No answers on this topic
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Harri
    Score6.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputySlack
    Likelihood to Recommend
    7.7
    (409 ratings)
    9.4
    (488 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    10.0
    (23 ratings)
    Usability
    9.1
    (404 ratings)
    9.2
    (103 ratings)
    Availability
    9.5
    (5 ratings)
    10.0
    (1 ratings)
    Performance
    9.2
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.4
    (30 ratings)
    10.0
    (66 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    10.0
    (3 ratings)
    Configurability
    7.8
    (6 ratings)
    10.0
    (1 ratings)
    Ease of integration
    6.7
    (3 ratings)
    7.0
    (1 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputySlack
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Salesforce
    If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Salesforce
    • Huddles Run smoothly without any interferences.
    • Smooth individual calls quick and easy without any interruptions.
    • seamless notifications across multiple devices
    • The ability to easily tag a team member to urgently attend to a specific escalation.
    • Slack being user friendly and able to integrate easily with other platforms and apps.
    • How to easily open up different channels for different escalations and needs.
    • a safe direct messaging option.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Salesforce
    Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
    Incentivized
    Read full review
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Salesforce
    Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    Salesforce
    • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
    • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
    • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.