Deputy

Deputy

467 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Deputy	Score7 out of 10	Small Businesses (1-50 employees)	Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…	$2.50 per user

Pricing

Deputy

Scheduling Only: $2.50
per user
Scheduling, Time and Attendance: $4.50
per user
Enterprise: Custom pricing for enterprise clients
per user

Pricing Offerings
Deputy
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Optional

—

Community Pulse
Key User Insights
	Deputy
Considered Both Products	Deputy Verified User Chose Deputy Deputy surpasses expectations with its intuitive simplicity and outstanding value. It eliminates guesswork from the equation while delivering exceptional cost-effectiveness. Incentivized Helpful? Jason Tamplin Owner in Corporate at Steamist LLC (Retail, 1-10 employees) Chose Deputy Deputy is less clunky than Clockify and offers more advanced integration options. I also can't stress enough how nice it is to have something just mounted to the wall running Deputy that can be on 24/7 and after five years not have some sort of breakdown. Incentivized Helpful? Verified User Chose Deputy Feature and functionality wise they are very similar. I liked the UI for both platforms. The main reason we ended up choosing Deputy is because of their good pricing, Deputy was significantly less costly, thus we are getting more value. The other reason was that I liked the … Incentivized Helpful? Verified User Chose Deputy 7shifts was not able to provide the integration we needed for our payroll system and no support to integrate with our HR system. It also did not have the ability to create custom reports or create reports in a format that we could use for payroll. The user interface was a bit … Incentivized Helpful? Verified User Chose Deputy I have used Ontheclock which is basic timekeeping but doesn't integrate with my payroll system. Incentivized Helpful? Verified User Chose Deputy Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking … Incentivized Helpful? James Moseley Accounting Vice President in Corporate at The Parcel Team (Transportation/Trucking/Railroad, 51-200 employees) Chose Deputy I tested Homebase and Deputy at the same time. I gave up testing Homebase when I found Deputy immediately more user-friendly and, as I thought, more ingeniously designed. However, I did not do in-depth testing of Homebase. I simply jumped to Deputy when I realized it would do … Incentivized Helpful? Kayte Moore Family Law Paralegal in Legal at Vayman & Teitelbaum, P.C. (Legal Services, 11-50 employees) Chose Deputy I previously used ADP Workforce at another firm. When using ADP back then, there was not an app, although there may be one now. I like that Deputy offers an app and I like how user-friendly and easy it is to use. At a previous firm we also used ADP to house a lot of HR … Incentivized Helpful? Verified User Chose Deputy N/A - we were previously writing our schedule via email. Incentivized Helpful? Elizabeth Hoogewind Store Manager at CJ's Ace Hardware (Retail, 11-50 employees) Chose Deputy Kronos was not user-friendly. It was very limited on what could be done and my staff struggled to use it as well. Deputy is updated and continues to update. One of the biggest differences is my staff being able to swap shifts with other staff members. This gives so much more … Incentivized Helpful? Emily Barnes Managing Director in Professional Services at Emily Jean Events (Events Services, 1-10 employees) Chose Deputy Unlike Clockify, Deputy offers an all one program from rostering and approving timesheets to payroll and HR admin. It has really helped our company keep everything in the one place and save on costs having multiple programs and software. Our staff is much happier using Deputy … Incentivized Helpful? Verified User Chose Deputy At the time I tried it (a couple of years ago, think it might have been called T-Sheets?) it really was not something we could use for running a business where the field employees didn't work fixed shifts. It would have been more work than staying with the manual timesheets. Incentivized Helpful? Verified User Chose Deputy We only had When I Work for employees to enter their hours. The functions of Deputy is way better and all employees think that it is much easier to use. It is now a year since we changed to Deputy, so I don't know if the other app has improved, but at the time Deputy was … Incentivized Helpful? Matthew McDermott Managing Partner in Corporate at Vittorio Menswear & Tuxedo (Retail, 11-50 employees) Chose Deputy We did a trial of When I Work prior to implementing Deputy. Although it has been a few years, it didn't seem to have the same features and functionality as Deputy, although our pricing was less with When I Work if I recall. It may have changed since then so they are probably … Incentivized Helpful? Verified User Chose Deputy Don't remember, did the evaluations 2 years ago. Incentivized Helpful? Verified User Chose Deputy I haven't used any other product except manual word documents. Obviously using Deputy has had a huge impact on the efficiency of my administrative tasks such as timesheets rosters and payroll. Incentivized Helpful? Mark Severin President at Priority One First Aid Services Inc. (Events Services, 11-50 employees) Chose Deputy As already mentioned, it was the charging by shift scheduled and the ability to choose which employees I want working that drew me to Deputy. I had looked at Deputy several years ago, but until they implemented the "Pay by Shift Scheduled" feature, it was going to be too … Incentivized Helpful? Lynn Mwakutireni Administrative Assistant in Human Resources at Ranaissance Care Limited (Hospital & Health Care, 51-200 employees) Chose Deputy Deputy is cost-efficient and allows you the option of using it on mobile devices for free. Incentivized Helpful? Charles Anderson Business Manager in Marketing at Westgate Resorts (Hospitality, 5001-10,000 employees) Chose Deputy I don't remember who but we looked at more than 10 products including ADP's scheduling. We use ADP. Incentivized Helpful? Verified User Chose Deputy I am not quite sure about this. I did not get to use when to work a lot. Incentivized Helpful? Verified User Chose Deputy None Incentivized Helpful? Verified User Chose Deputy Deputy is scheduling-based. If you are looking for a HIRIS system to have everything under one umbrella it is difficult as most platforms are not geared towards scheduling and are as basic as an excel sheet. If looking for an all-in-one system make sure to see if Deputy can … Incentivized Helpful? Verified User Chose Deputy the very intuitive feature makes rostering process very fast. Incentivized Helpful? Amy Lokken Owner in Corporate at R3 Chattanooga (Health, Wellness and Fitness, 1-10 employees) Chose Deputy I do not remember the other tools I looked at when choosing Deputy. But I do know that it offered the most features for the most reasonable cost. And it helped to eliminate the headaches I was having with the use of paper schedules. I had too many instances of “I didn’t realize … Incentivized Helpful? Michelle Baden Foss Founder/CEO in Corporate at Archer Nail Bar (Consumer Services, 1-10 employees) Chose Deputy The only reason I chose is [that] it integrates with Rippling Incentivized Helpful?
	Would buy again
	95% Would buy again 384 Answers
	Delivers good value for the price
	97% Delivers good value for the price 362 Answers
	Happy with the feature set
	90% Happy with the feature set 365 Answers
	Lived up to sales and marketing promises
	89% Lived up to sales and marketing promises 320 Answers
	Implementation went as expected
91% Implementation went as expected 347 Answers

Features

Deputy

Comparison of Workforce Management Software Features features of Deputy
Feature	Deputy 6.0 1 Ratings 12% below category average
Scheduling and Shift Management	8.01 Ratings
Workforce Reporting and Analytics	5.01 Ratings
Workforce Compliance Monitoring	9.01 Ratings
Mobile Accessibility	10.01 Ratings
Task Assignment and Tracking	5.01 Ratings
Forecasting and Resource Planning	3.01 Ratings
Staffing Forecasting and Resource Planning	3.01 Ratings
Shift Swapping and Time-Off Requests	5.01 Ratings

Best Alternatives
	Deputy
Small Businesses	No answers on this topic
Medium-sized Companies	Harri Score6.9 out of 10
Enterprises	Enterprise eTIME, by ADP (discontinued) Score10 out of 10
All Alternatives	View all alternatives

User Ratings
	Deputy
Likelihood to Recommend	7.6 (409 ratings)
Likelihood to Renew	8.8 (46 ratings)
Usability	9.1 (404 ratings)
Availability	9.5 (5 ratings)
Performance	9.2 (5 ratings)
Support Rating	8.4 (30 ratings)
In-Person Training	10.0 (1 ratings)
Online Training	10.0 (2 ratings)
Implementation Rating	6.2 (398 ratings)
Configurability	7.8 (6 ratings)
Ease of integration	6.7 (3 ratings)
Product Scalability	9.3 (5 ratings)
Vendor post-sale	9.0 (5 ratings)
Vendor pre-sale	8.8 (5 ratings)

User Testimonials
	Deputy
Likelihood to Recommend	Deputy [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned]. Incentivized Verified User Read full review
Pros	Deputy Employee Scheduling - So straightforward and easy to use! Love the copy & past feature! Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements Task Management - simple to use task lists help keep my team organized Incentivized Lori Nagel Owner Read full review
Cons	Deputy Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours. Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly. An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year? Incentivized Matthew McDermott Managing Partner Read full review
Likelihood to Renew	Deputy The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees Incentivized Verified User Read full review
Usability	Deputy Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off. Incentivized Verified User Read full review
Reliability and Availability	Deputy We have never had a problem with deputy being unavailable Incentivized Laura callan Founder Read full review
Performance	Deputy Everything is quick and easy Incentivized Verified User Read full review
Support Rating	Deputy Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted Incentivized Vicci Oliver Owner Read full review
In-Person Training	Deputy It was super easy and quick Incentivized Verified User Read full review
Online Training	Deputy Did a great job of getting us up to speed with their online documentation. Incentivized Verified User Read full review
Implementation Rating	Deputy It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system. Incentivized Elizabeth Hoogewind Store Manager Read full review
Alternatives Considered	Deputy For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on. Incentivized Jeremiah Alexander Senior Office Manager Read full review
Scalability	Deputy We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours. Incentivized Laura callan Founder Read full review
Return on Investment	Deputy Hundreds of man-hours saved monthly that previously was spent on recording hours work. Holiday management is very clear and support fair treatment of staff. The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions. Incentivized Verified User Read full review
ScreenShots	Deputy Screenshots