Deputy vs. Paypro Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deputy
Score 7.1 out of 10
Small Businesses (1-50 employees)
Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can focus on what…
$2.50
per user
Paypro Workforce Management
Score 9.7 out of 10
N/A
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
Pricing
DeputyPaypro Workforce Management
Editions & Modules
Scheduling Only
$2.50
per user
Scheduling, Time and Attendance
$4.50
per user
Enterprise
Custom pricing for enterprise clients
per user
No answers on this topic
Offerings
Pricing Offerings
DeputyPaypro Workforce Management
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DeputyPaypro Workforce Management
Features
DeputyPaypro Workforce Management
Workforce Management Software Features
Comparison of Workforce Management Software Features features of Product A and Product B
Deputy
6.0
Ratings
12% below category average
Paypro Workforce Management
-
Ratings
Scheduling and Shift Management8.00 Ratings00 Ratings
Workforce Reporting and Analytics5.00 Ratings00 Ratings
Workforce Compliance Monitoring9.00 Ratings00 Ratings
Mobile Accessibility10.00 Ratings00 Ratings
Task Assignment and Tracking5.00 Ratings00 Ratings
Forecasting and Resource Planning3.00 Ratings00 Ratings
Staffing Forecasting and Resource Planning3.00 Ratings00 Ratings
Shift Swapping and Time-Off Requests5.00 Ratings00 Ratings
Best Alternatives
DeputyPaypro Workforce Management
Small Businesses
When I Work
When I Work
Score 8.6 out of 10
When I Work
When I Work
Score 8.6 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
When I Work
When I Work
Score 8.6 out of 10
Enterprises
Hubstaff
Hubstaff
Score 9.4 out of 10
Hubstaff
Hubstaff
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeputyPaypro Workforce Management
Likelihood to Recommend
7.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
10.0
(0 ratings)
Usability
9.1
(0 ratings)
9.0
(0 ratings)
Availability
9.5
(0 ratings)
-
(0 ratings)
Performance
9.2
(0 ratings)
-
(0 ratings)
Support Rating
8.4
(0 ratings)
8.0
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
6.2
(0 ratings)
10.0
(0 ratings)
Configurability
7.8
(0 ratings)
-
(0 ratings)
Ease of integration
6.7
(0 ratings)
-
(0 ratings)
Product Scalability
9.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
DeputyPaypro Workforce Management
Likelihood to Recommend
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
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Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
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Pros
  • Timesheet scheduling & alerting employees of schedules
  • Ease of use - the guys can easily clock in and out and adjust time sheets as needed
  • Communication with our accounting package - it integrates seamlessly with Xero and speeds up payroll significantly.
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  • Reports, building/adding to reports, and exporting to Excel was a plus
  • The search bar was always on the screen to search any employee--very accessible
  • Viewing employee information and pay history was very accessible and can be customized
  • Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
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Cons
  • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
  • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
  • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
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  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
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Likelihood to Renew
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
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We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
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Usability
The fact that my older staff, that do not know how to use a computer, can accurately clock in and out, request time off, and view their schedules, shows how easy Deputy is to use. The app you can download on your phone, it makes these actions, even more, user-friendly.
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The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
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Reliability and Availability
We have never had a problem with deputy being unavailable
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No answers on this topic
Performance
Everything is quick and easy
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No answers on this topic
Support Rating
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
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Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
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In-Person Training
It was super easy and quick
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No answers on this topic
Online Training
Did a great job of getting us up to speed with their online documentation.
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No answers on this topic
Implementation Rating
I was told that deputy and Xero would interact and that I could do automated payslips and that’s true but they don’t [separate weekdays] and weekends which attract different pay grades. When trying to troubleshoot there has never been a solution.
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The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
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Alternatives Considered
Deputy provides a comprehensive approach to time tracking for employees and scheduling. I like how Deputy includes state labor laws and integrates with our payroll provider to sync hours and paid time off during each pay run. Other software providers with built-in time tracking failed to include these essential features. Furthermore, Deputy archives employee scheduling data and timesheets indefinitely even after the employee leaves, so that you have a record as required by law. We highly recommend Deputy.
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Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a problem I send an email or call a member from out dedicated team and the issue is taken care of quickly.
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Scalability
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
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No answers on this topic
Return on Investment
  • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
  • Holiday management is very clear and support fair treatment of staff.
  • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
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  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
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ScreenShots

Deputy Screenshots

Screenshot of Manage your business from your pocket.  See who is currently on the clock and who is late.Screenshot of What if someone doesn't show up for a shift? Find a replacement from your phone in seconds!Screenshot of Enterprise level experience in an elegantly designed iPad app.