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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paypro Workforce Management

    Score9.7 out of 10
    N/APaypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade. • Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where…N/A
    Pricing
    Paypro Workforce Management
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Paypro Workforce Management
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Paypro Workforce Management
    Considered Both Products
    Paypro Workforce Management
    Chose Paypro Workforce Management
    Paypro Workforce Management does stack up to other companies because of the customer service and the user-friendly, accessible website.
    Incentivized
    Chose Paypro Workforce Management
    Paypro Workforce Management has much better reporting and data storage than Adams Keegan.
    Incentivized
    Chose Paypro Workforce Management
    Better customer service.
    Better understanding of my corporate environment.
    More knowledgeable staff.
    Incentivized
    Chose Paypro Workforce Management
    We used to use PayChex which we were not satisfied with and did not meet our needs.
    Incentivized
    Chose Paypro Workforce Management
    Our company only uses the payroll and the time and attendance .
    Incentivized
    Chose Paypro Workforce Management
    Payroll was a horror with ADP. There was never a smooth processing of data. It was almost impossible to get a rep on the phone and when I did - it took no less than an hour (or more) to get the issue resolved. Paypro is a smooth process from beginning to end. If I have a …
    Incentivized
    Chose Paypro Workforce Management
    We investigated some lower-cost SMB solutions but for the most part, the absence of a strong support team just wasn’t worth it.
    Incentivized
    Chose Paypro Workforce Management
    We looked at a number of solutions. To us, Paypro simply had everything we needed at a fair price, and they've been easy to deal with from the sale, implementation and customer service.
    Incentivized
    Chose Paypro Workforce Management
    We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
    Incentivized
    Chose Paypro Workforce Management
    PayPro is very good at customer service. I love the one to one relationship I have with PayPro. When it comes to dealing with Vendors relationships are tricky. Customer service is a HUGE factor and PayPro excels at that! Previous Vendors could care less about our needs. We …
    Incentivized
    Chose Paypro Workforce Management
    Used ADP TotalSource prior to Workforce. Customer service was not ideal and nickle and dimed everything. I used Paychex Flex at my previous location. Report writing was much easier and less cumbersome with Paychex.
    Incentivized
    Chose Paypro Workforce Management
    Paypro is a million times better in every way than Paychex. I think ADP is more widely used. I had only ever used it for payroll and timesheets, so I think Paypro is equal to ADP in regards to those components. The positive of using Paypro over ADP, I think, would be the …
    Incentivized
    Chose Paypro Workforce Management
    Higher value at a lower cost.
    Incentivized
    Chose Paypro Workforce Management
    ADP, Ceridian, HRAPP, Quickbooks, Sage, Paycor, Gusto, OnPay.
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Paypro Workforce Management
    Small Businesses
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    Medium-sized Companies
    Harri
    Score6.9 out of 10
    Enterprises
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    Score10 out of 10
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    User Ratings
    Paypro Workforce Management
    Likelihood to Recommend
    9.0
    (18 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    Usability
    9.0
    (9 ratings)
    Support Rating
    8.0
    (18 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    Paypro Workforce Management
    Likelihood to Recommend
    Paypro Workforce Management
    Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
    Incentivized
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    Pros
    Paypro Workforce Management
    • Setting up new employees is very easy and only takes a couple of minutes.
    • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
    Incentivized
    Read full review
    Cons
    Paypro Workforce Management
    • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
    • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
    • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
    Incentivized
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    Likelihood to Renew
    Paypro Workforce Management
    We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
    Incentivized
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    Usability
    Paypro Workforce Management
    The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
    Incentivized
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    Support Rating
    Paypro Workforce Management
    I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
    Incentivized
    Read full review
    Implementation Rating
    Paypro Workforce Management
    The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
    Incentivized
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    Alternatives Considered
    Paypro Workforce Management
    We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
    Incentivized
    Read full review
    Return on Investment
    Paypro Workforce Management
    • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
    • It's cheaper than other payroll company.
    Incentivized
    Read full review
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