Salesforce launched Data.com in 2011, in partnership with D&B, but has since decided to gradually sunset the platform. Data.com offered a store of company and customer data for use in sales and prospecting.
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Global Database Sales & Marketing Platform
Score 6.0 out of 10
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Global Database is a B2B data provider that offers a large directory, holding over 80 million business profiles across 195 countries and 34 industries. The platform is automatically updated on a daily basis. It allows users to follow preferred profiles (either companies or executives) and sends instant notifications once their information is changed (phone number, email, post or seniority level, or any other data). There are more than 100 filters available (e.g. industry, company…
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Pricing
Data.com (discontinued)
Global Database Sales & Marketing Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Data.com (discontinued)
Global Database Sales & Marketing Platform
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Data.com (discontinued)
Global Database Sales & Marketing Platform
Features
Data.com (discontinued)
Global Database Sales & Marketing Platform
Prospecting
Comparison of Prospecting features of Product A and Product B
Data.com (discontinued)
6.9
Ratings
11% below category average
Global Database Sales & Marketing Platform
9.7
Ratings
23% above category average
Advanced search
6.50 Ratings
10.00 Ratings
Identification of new leads
7.60 Ratings
10.00 Ratings
List quality
7.40 Ratings
10.00 Ratings
List upload/download
7.10 Ratings
10.00 Ratings
Ideal customer targeting
6.40 Ratings
10.00 Ratings
Load time/data access
6.40 Ratings
8.00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Data.com (discontinued)
7.8
Ratings
1% above category average
Global Database Sales & Marketing Platform
9.7
Ratings
22% above category average
Contact information
7.90 Ratings
10.00 Ratings
Company information
7.40 Ratings
10.00 Ratings
Industry information
8.00 Ratings
9.00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Data.com (discontinued)
7.0
Ratings
6% below category average
Global Database Sales & Marketing Platform
9.8
Ratings
28% above category average
Lead qualification process
8.90 Ratings
00 Ratings
Smart lists and recommendations
6.70 Ratings
00 Ratings
Salesforce integration
7.20 Ratings
00 Ratings
Company/business profiles
7.40 Ratings
10.00 Ratings
Alerts and reminders
6.10 Ratings
9.00 Ratings
Data hygiene
5.60 Ratings
00 Ratings
Automatic data refresh
7.10 Ratings
10.00 Ratings
Tags
6.90 Ratings
00 Ratings
Filters and segmentation
6.80 Ratings
10.00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Data.com is a good prospecting and data information tool for any agency or company doing outbound prospecting. Data.com requires you to also have Salesforce CRM, so this tool is really only suited for those companies that can afford Salesforce. Because of this, Data.com seems like a better fit for companies with at least 30 or more employees (total in the company) and at least 5 Salesforce users. Data.com is not a good fit for small businesses.
I haven't tried all of their solutions. We use their sales and marketing platform and data enrichment and it is a great fit for our lead generation needs. We use their data to help our clients achieve their goals too and have been satisfied so far. The platform is easy to use, and filters are pretty straightforward. An example of how we use it is take a certain region, industry, number of employees, some other criteria based on the task and what we get is a list of companies. We either narrow down the results by adding more requirements or export that data to our automation tools to start our campaigns.
Even though it has a lot of features, sometimes it gets overwhelming for a newbie. So I would really appreciate it if the user interface gets more friendly.
There are some digital advertising channels that Data.com struggles to connect. Also, within some channels like LinkedIn, it would be great if data.com could get more granular on ad type, ad targeting level (speaking from a marketing perspective).
It has limited visualization capabilities where there is a lot of scope for improvement.
For some regions it takes a bit longer to find the required data, but I guess it's more of an availability issue rather then the company's fault. They tell us though how long it may take so we can make plans accordingly.
Very intuitive to use and I've never had any confusion with features. Anyone can create an account and use the platform simply by adding a contact or company into the database to earn points. It's a great option if you don't have budget for lists or pay services. It is easy to use and anyone can benefit from it.
Whenever I've had a question their support has responded pretty quickly and gives me exactly what I am looking for. I have not had any technical issues so I can't speak to issues there, but as far as general questions from a free user they have impressed me with how quickly they get back to me and the thoroughness of their answers.
The accuracy of Data.com versus SalesIntel is second to none. Data.com integrates with our current Salesforce platform, which takes out a lot of the manual manipulation of lists that we used to have to do when we had other platforms. This is particularly helpful because time is money.
As a freelancer, I've made thousands of dollars building sales lists, for what began as a $50 trial.
Cross referencing with LinkedIn helps to explain to clients the job title progression a person has had, which can add to your credibility and strengthen your report content.
Data.com hasn't had a negative return for me. Every dollar and minute of effort I have used it was worth it.