CrowdCompass vs. Webex Webinars

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.

Incentivized

I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.

Incentivized

• Ease of use for the planner. CrowdCompass is an app that allows our onsite event managers to quickly and easily make changes to the agenda times and locations or send push notifications/alerts to attendees.
• Ease of use for the attendee. User error is minimal with CrowdCompass. Download instructions are simple and clear. The use of icons within the app makes for a simple user experience.
• Customer support. Our CrowdCompass support team has been phenomenal! They're always able to assist with any questions or with helping us find new ways to make our experience even more positive.

Incentivized

• Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
• Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
• Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.

• Event apps are becoming consolidated into one platform app that contains events from all the clients who use it.
• No branding of your own app with your own name and your attendees having to download a third-party app with events other than just yours available in it.

Incentivized

• There always seems to be room for video quality improvement (not a necessity, but would be nice)
• Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
• The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)

Incentivized

We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.

Incentivized

Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!

Incentivized

From the build perspective, its very simple and intuitive. You can either go basic or dig in and provide some interesting features and functions to provide a well-rounded event app experience. From the user perspective, its easy to use and navigate the app, plus the ability to interact and engage is a huge bonus

Incentivized

My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.

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Have not had any issues with availability

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Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.

Incentivized

Have had no issues

Incentivized

You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences

Incentivized

Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.

Incentivized

The support of vendors in the realization and achievements of our objectives has played a big role. The customer support team has helped us to set up and test the operation across our organization. It is flexible and our team members are free to join or leave a meeting at their own pleasure. The product displays superior videos with a high-resolution definition that helps each member to have a clear view of meeting proceedings.

Incentivized

Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available

Incentivized

It was a good training to understand not only webinars but the entire platform.

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Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.

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The implementation process was fairly simple and straightforward

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CrowdCompass is the only mobile app that we have used or looked at. They are on the pricey side, but their integration with Cvent makes the cost worth it. With any other mobile app, we would have to either re-enter the event details or pay to have a custom API created

Incentivized

ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.

Incentivized

works great no matter what type of program or how many people attending

Incentivized

Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.

Incentivized

• It's had a positive impact financially because it integrates with Cvent.
• It's a much quicker process to build and design, saving staff hours of work.
• Unlike our old app system, we have more control over the content of this app. We can make our own edits and additions without depending on external people to make those for us.

Incentivized

• It has exceptional HQ video and audio conferences. Ease scaling events and reach audiences.
• It dives deeper into topics or gets to know panelists more intimately with breakout sessions.
• You can invite many people, 100 or more. You take more control of the meeting compared to other services and have a private room for the presenters.

Incentivized