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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdCompass

    Score6.8 out of 10
    N/ACrowdCompass is an event management software system offered by Cvent.N/A
    Pricing
    CrowdCompass
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    CrowdCompass
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    CrowdCompass
    Considered Both Products
    Cvent
    Chose CrowdCompass
    It has been a while since I have used a tool other than CrowdCompass for app builds. However, when I did previously use a variety of tools, I often felt that CrowdCompass had better functionality and integration opportunities than the other tools. Attendee management and …
    Incentivized
    Chose CrowdCompass
    CrowdCompass is for just the app features whereas Cvent Event Management has all the features in one.
    Incentivized
    Chose CrowdCompass
    We did not look to other mobile applications when purchasing CrowdCompass as we were also purchasing Cvent registration. We liked that the two products integrated which meant we only needed to upload data once.
    Incentivized
    Chose CrowdCompass
    We currently use both. Both products are similar in the way we need to use them. The reason for using both is for the two different registration platforms they each are connected with.
    Incentivized
    Chose CrowdCompass
    I have only used CrowdCompass for apps so I don't have much to say on other companies. We did look at DoubleDutch last year but decided to stay with CrowdCompass. And then they bought DoubleDutch so ultimately it was a good decision. There were some good features in DD that …
    Incentivized
    Chose CrowdCompass
    We haven't used any other product like CrowdCompass.
    Incentivized
    Chose CrowdCompass
    CrowdCompass offers a lot more in terms of networking, sponsorship, and gamification. We also would not have been able to go without printed materials is we had used Sched. The return on investment for using CrowdCompass, even though it was more expensive, made switching to the …
    Incentivized
    Chose CrowdCompass
    DoubleDutch definitely had a more robust social platform. Allowing us to see who liked posts on the activity feed and easier sharing externally. However, CrowdCompass excels in overall look/feel and ability to customize details. The appointment feature has also been critical …
    Incentivized
    Chose CrowdCompass
    Core-apps is a little buggy and doesn't work super well. We only use it for our Annual Convention because they are the only app vendor that can handle our thousands of sessions and hours of programming that we need to display on the app. Otherwise, CrowdCompass is superior in …
    Incentivized
    Chose CrowdCompass
    I don't recall the platform we used before Crowd Compass—some small startup I believe. I've not reviewed any other platform.
    Incentivized
    Chose CrowdCompass
    We primarily utilize Crowd Compass due to Cvent integration. We are a robust user of Cvent, which makes Crowd Compass very easy to build out and have all the registration information for attendees.
    Incentivized
    Chose CrowdCompass
    There were 2 apps that got an "A" grade, CrowdCompass and Follow Me. CrowdCompass's finance model was more tolerable as a vendor fee than the revenue-share model for Follow Me. All of the others had significant deficiencies by comparison.
    At the time, CrowdCompass was one of …
    Incentivized
    Chose CrowdCompass
    NA
    Incentivized
    Chose CrowdCompass
    We have not used anything else, and don't want to!
    Incentivized
    Chose CrowdCompass
    We selected CrowdCompass because of the cost, and an effort to ease the legwork on the planning side. We had a registration system prior to CrowdCompass, but it did not offer an onsite app. We used CrowdCompass at an industry event and felt it was perfect for our event.
    Incentivized
    Chose CrowdCompass
    We currently use Cvent Event Management and it works well to use them together or integrate them. I prefer not to use social tables, another Cvent program, because it is often times much more simplified if creating on your own. I think CrowdCompass is a great mix of …
    Incentivized
    Chose CrowdCompass
    CrowdCompass gamification is too static. MeetingPlay allows us to have multiple concurrent tracks with different questions assigned with defined time slots to defined attendees. MeetingPlay allows us to checkbox an agenda item as that item is created to also appear in personal …
    Incentivized
    Chose CrowdCompass
    Compared to Whova, CrowdCompass offered me way more functionalities even if not all of them were useful for me at the beginning. It was offering me more flexibility and evolution possibilities which ended up being needed quickly.
    Compared to EventMobi, two factors helped me make …
    Incentivized
    Chose CrowdCompass
    n/a
    Incentivized
    Chose CrowdCompass
    CrowdCompass works together with them in a seamless fashion.
    Incentivized
    Chose CrowdCompass
    None at this time.
    Incentivized
    Chose CrowdCompass
    Crowdcompass is a pretty solid tool. The integration with Cvent does not require any technical resources, it is literally clicking a few buttons which is a must for us. It has really helped to cut down on the build time by not having to re-create all of the content—really …
    Incentivized
    Chose CrowdCompass
    Very similar, now that Cvent owns QM as well, im sure they will soon be integrated.
    Incentivized
    Chose CrowdCompass
    The ability to integrate with CventFlex registration was amazing compared to the lack of that functionality with EventMobi. The product was intuitive for our attendees and looked sleek and professional. It was great to have the polling functionality within the app and have …
    Incentivized
    Chose CrowdCompass
    Crowdcompass integrates with Cvent, our event management platform. It is fairly easy and automatic. We chose it simply for this reason, but have been very satisfied with it. The other apps just don’t have the user-friendly administration as well the user-friendly attendee …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    28 Answers
    Best Alternatives
    CrowdCompass
    Small Businesses
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    CrowdCompass
    Likelihood to Recommend
    8.0
    (103 ratings)
    Likelihood to Renew
    7.0
    (10 ratings)
    Usability
    7.4
    (10 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    Support Rating
    8.0
    (34 ratings)
    Online Training
    7.3
    (1 ratings)
    Implementation Rating
    7.7
    (5 ratings)
    Configurability
    8.2
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    CrowdCompass
    Likelihood to Recommend
    Cvent
    CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
    Incentivized
    Read full review
    Pros
    Cvent
    • Provides attendees with their personalized schedules at their fingertips.
    • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
    • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
    Incentivized
    Read full review
    Cons
    Cvent
    • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
    • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
    • Emails (invites, etc.) often go to junk.
    Incentivized
    Read full review
    Likelihood to Renew
    Cvent
    We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
    Incentivized
    Read full review
    Usability
    Cvent
    It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
    Incentivized
    Read full review
    Reliability and Availability
    Cvent
    Have not had any issues with availability
    Incentivized
    Read full review
    Performance
    Cvent
    Have had no issues
    Incentivized
    Read full review
    Support Rating
    Cvent
    Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
    Incentivized
    Read full review
    Online Training
    Cvent
    Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
    Incentivized
    Read full review
    Implementation Rating
    Cvent
    Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
    Incentivized
    Read full review
    Alternatives Considered
    Cvent
    Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
    Incentivized
    Read full review
    Scalability
    Cvent
    works great no matter what type of program or how many people attending
    Incentivized
    Read full review
    Return on Investment
    Cvent
    • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
    • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
    • Positive - adoption rates have been so high we are looking into using the program for more and more events
    Read full review
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